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J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,671 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I got an email telling me that They shipped 2 levers and said they'll charge for the second if I didn't respond. And for my inconvenience I have a $20 credit. Pain doing it but I got it done.
Good experience in the past.
It fits my bike.
Staff very knowledgeable, however the helmet measurements said I needed a 2x, but helmet fit was very tight and could not close chin bar, had to return.
Product availability
You have the products
Bike specific
Products were easy to find and order on the website and were an perfect fit when installed. Items were shipped within the time line stated when order was placed.
I have used J&P multiple times for the gaskets and o-rings needed for the pm service for my bike and have always been pleased with the parts.
I have ordered the same parts from J&P multiple times and have always been satisfied with the items.
As always I had no trouble finding exactly what I needed online. Makes it even easier having my bike info saved so I can see what applies to me any other way. No other words needed.I have never been disappointed or had any delays or issues. No need to go anywhere else!
Heard from a friend how great J&P cycles was...had to see for myself. The rest is history.
Upgrades to my bike
Quick and easy. Found the part that I needed and straight to check out. Right part Everytime I ordered. Cheaper than the other sites that is for sure. Shipping was early and prompt
Used them before
Stock replacement parts
Fast and easy to use. Right part and right on time. I'm a repeat customer. Replacement pad had 49k miles on it. Original pad only 12k.
Past dealings
Cheap and same quality as original part. Surpassed the original part. 2 X replacing the pads from here. I ran these pads 48+k miles.
Past dealings
Cheap and same quality as original part.
Two screws to remove, slide the old baffles out, slide the new baffles in, put in the new screws. 10 minute job. The Super Q baffles made a big difference. Still sounds good but not nearly as loud.
I've bought from them in the past and always been satisfied.
Vance & Hines baffles for Vance & Hines short shots.
I don't normally review but this is the 3rd time that I have been completely let down. Payed for 2 day shipping didn't receive the product until 10
Days later.
They are ok but it’s the shipping that’s the problem and being told wait a couple more days then we will take
Care of
It!!
I normally chose JP cycles because of best price but absolutely not worth it anymore
It fit my bike and needed it to ride!
Solenoid kit came in quick and everything was packaged nicely! My issue ended up not being just the solenoid, but the quality was great especially considering the price!
If I don’t buy an OEM part I alway check J&P Cycles first, quality and prices are always good!
I called customer service for help with part numbers. Customer service was very helpful in finding me the right parts. Will be buying more parts in the future.
Price of items
Price and quality
Ordered front tire - manufacture date was 1.5 years old. Just be advised the tires can be up to 4 years old when purchased, as this was explained to me by tech support.
Fast response
The "catalog' is sorted by make of the bike, year and model than by name of the item, so if you're looking at saddle bags that's all you see, and lots of choices in manufactures and prices. I was looking at directional control modules for an HD. So, it all well thought out, and checking out is straight forward very clean and logically laid out.
Seen your catalogs around and at the Harley shops.
Upgraded to LED directional lamps, not flashing above idle.
You can't get any easier than the system you have. You just add your motorcycle in there punch in what part you want and it matches you to them. Thank you J&P
Because it's in the states
Because it was on your shopping list
Reasonable prices.
Cuz I purchased the tanks to you guys and I'm happy with it.
I've shopped J&P a handful of times... but getting pinged for feedback on my latest order. Needed chrome bolts/nylon nuts for rear Harley pegs... found 'em, order 'em, got 'em. Easy.
Breadth of products, in stock inventory... and good past experiences.
You were the only ones that had the seat I wanted in stock. It was as easy as finding match, click, and order. My seat came in within 2 days of my order.
Best pricing
Saddlemen Roadsofa 2 UP extended reach seat
Shipped in 24hrs as advertised, USPS drug their feet on delivery and never updated tracking status, had me believing JP never shipped it.
After sending them a pissy email, JP responded quickly,politely and professionally with correct tracking info.
No worries on ordering from them again in the future
Fast polite and professional
Pretty good looking little fender pad. I already got a dent from my sissy bar bag and I think this pad will be thick enough to prevent any more damage in the future.
Had the products I wanted I stock.
It has good reviews and is a reputable brand.
Harley limits its stock and takes 4-6 months to receive them from the dealership. Your site was very specific, prices great, received in 3 days. Thanks.
Friend who has multiple bikes, makes, has used J&P Cycles in the past and recommended.
Ordered on my lunch break at work and delivered by lunch the following day, very fast and appreciated so I got extra time to enjoy my new seat on my days off.
I have always found j&p to have all the information I need to research and plan my builds, which makes purchasing easy and confidence building.
Saddlemen have always made amazing products and I wanted one for my bike since I knew I was buying it in the showroom
It was easy to find what I was looking for. The parts are top end and worked like oem or better. Then the shipping it was here in two day with ground shipping.
Because it had the parts I was looking for at a great price
Great price for good quality part
Everything I have ordered so far has been delivered really quickly (exceeding expectations) and a perfect fit/great quality (just as described on the site/other reviews).
I chose J&P Cycles because I like the products offered, the prices, fast shipping, and customer service when I have questions.
I liked the brand, price, and reputation/quality.
Product did not completely fit. My bike had parts that were wrong after reaching out to JP Cycle had to then reach out to the manufacturer to get the right parts sent.
Customer service rep was very polite and attentive, but was not able to help me Suggested I contact the manufacturer
I recently needed a seat for my new freewheeler. Since you people have replaced all of the brick and mortar shops with internet only shopping. The only way to get something that fit and looked right was to order several and try them out at home. I finally got the one I wanted. Thanks but returning the other two for a refund took way too long. I kept getting excuses about being under staffed. A company your size couldn't hire more people?
I have been shopping there for years.
Product was great delivery time was great, the only thing wrong was it was shipped from the vendor not J&P so I didn't get any of their cool little stickers...lol thanks!
I have a Road Glide with a Hydraulic clutch. I checked the website, they were supposed to fit. Throttle side was OK, no problems. Clutch side went sideways. The flange that you are supposed to tuck inside the switchgear clamshell was GIGANTIC compared to the stock Harley grip. There was no space for said GIGANTIC flange. I tried calling Avon but just got an answering machine. I was too far into this swap, had cut my old grip with a box cutter removing it, so I cussed the grip and sanded it down to size on my rotary sander. After several trial and errors got it fitting inside. Not a fan of this product.
Arrived in perfect condition. Unfortunately they (shoes) were too small. The return process was easy and has been done! This makes me comfortable buying more in the future
I've used JP before and service has always been there!
Mostly because they were they only ones in my size, to be honest.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.