• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8880

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
245

Instant Feedback

35,998 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,423)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user ericj1371
1 review
0 helpful votes
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May 10th, 2024
Verified purchase
• Updated review

Ok, so the glasses fit over one pair of my glasses.

They don't fit over my everyday normal glasses. They do fit over my riding glasses which make them kind of redundant. Yet I like the extra wind protection as my eyes tear in cooler weather.

Quality
Always a good time shopping
November 3rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

It's my go to.

Thumbnail of user nicholasb1210
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Great product, shipping could of been faster. Had to wait 7 days after I paid for it to ship out

Reason I chose this business:

Ordered previously

Reason I chose this product:

Great price and quality product

Quality
Thumbnail of user derrickv43
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

I ordered my product and extremely pleased with the time it took to receive it! Excellent service!

Quality
Thumbnail of user richieg23
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Everything I might have had a question about or some guidance with parts they were only a very helpful phone call or chat away! Thanks for being there!

Answered all my questions even when I wasn't sure what I needed.

Reason I chose this business:

Was referred to J&P cycles by other bikers that also had great service.

Reason I chose this product:

J&P cycles has great quality parts.

Service
Quality
Thumbnail of user rickyk119
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Thank you and great company to work with you have all parts i need for my 1994 Heritage softail

Reason I chose this business:

Because i new original owner

Reason I chose this product:

Because JP cycles got what i am looking for

Quality
Thumbnail of user willr375
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

It was nice to order parts and they were correct and fit well.

Reason I chose this business:

Google search

Quality
Thumbnail of user thomash3443
2 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase

Installed in minutes, wiring was a breeze, easy to route wiring, great addition.

Reason I chose this business:

Quality, fast deliveries, excellent prices, excellent selection for my ride.

Reason I chose this product:

Recommended by other bikers.

Quality
Thumbnail of user johnw8429
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Great product selection, shipping was extremely fast, and the product was well packaged & undamaged

Reason I chose this business:

Long history with J&P

Reason I chose this product:

Exactly what I was looking for

Quality
Thumbnail of user jessew696
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Well I understand mistakes happen and whatever but I didn't not receive my first order it took almost 2 months to not get shipped properly then I had to re order the parts. I did receive the second one in 2 weeks which was great. But then the arleness mirrors I bought are too short to replace my stock mirrors. Also the bolt snapped when I was installing them and they only send you the bare minimum in hardware so I'm sort of screwed here dunno how to contact arleness or what to do.

Reason I chose this product:

Like the style of parts.

Service
Quality
Thumbnail of user brucew1167
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Ordered tires I needed and received them on time for riding as I wanted.

Reason I chose this business:

Ease and price.

Quality
Thumbnail of user joeo761
Joe
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Harley Davidson ordering is horrible. If all goes well you will have me as a customer. Many Thanks. Joe.

Reason I chose this business:

You nagged me enough times to give you a try. Your probably a good company but would make a lousy wife.

Reason I chose this product:

Not happy with my mechanics. So I decided to go back and fix my vehicles like I always did in the past.

Quality
Thumbnail of user jasona1551
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

Great parts and love that you support LE and retired LE. Will order again when next time I need bike parts

Reason I chose this business:

Your support of Law Enforcement

Reason I chose this product:

Great service and fast shipping

Quality
Quick and easy to place the order and better description...
April 20th, 2024
Verified site experience
• Previous review

Quick and easy to place the order and better description than DKs

Reason I chose this business:

Needed to upgrade grips on bike.

Reason I chose this product:

Price and reviews about the J&P grips.

Thumbnail of user alanm1569
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Easy checkout, fast delivery, oversized box was damaged, but the product was damaged.

Quality
Thumbnail of user scottr2570
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Very prompt delivery I ordered a bike tire that's an odd size that was back ordered everywhere else. And J&P had it to me in 24 hours and free delivery

Reason I chose this business:

Had the tire I needed

Quality
Thumbnail of user ronniej156
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Ordered new switches and was completely satisfied. Great quality and work great.

Reason I chose this business:

Quality products

Reason I chose this product:

I needed new switches and wires for my bike.

Quality
Thumbnail of user rigobertor44
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Amy in customer service was very helpful. Only negative is I had to send photos to process my refund.

Amy in customer service was very helpful.

Service
Quality
Thumbnail of user christopherp1873
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Fast friendly shipping works really good no issues will definitely purchase from u guys again Aloha from Hawaii 🤙

Quality
Thumbnail of user paulam1858
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Quick and Easy company to order from. Have shopped here several times and happy with them. Website and checkout was very simple and strait forward.

Reason I chose this business:

Used in the past

Reason I chose this product:

For fuel in lawn equipment/4 wheelers

Quality
Thumbnail of user ronaldk823
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Have a 06 RDK classic. Replace the windshield the fit was perfect and was much more thicker than original.I love it.

Reason I chose this business:

Get windshield for bike

Reason I chose this product:

Price compared to Harley

Quality
Thumbnail of user paulh3851
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Great condition great protective plastic sleeve I haven't installed yet but love the look of the product

Quality
Thumbnail of user jbk24
JB
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

Found what i needed was great. Fit was great. Love the design. The build in sunglasses is awesome. Able to move them up and down as needed.

Reason I chose this business:

Availability and price.

Reason I chose this product:

Needed helments old ones were expired.

Quality
Thanks
May 14th, 2024
Verified site experience
• Previous review

Thanks. Easy to find what im looking for.

Reason I chose this business:

Deal and availability on what i was looking for on helmets.

Reason I chose this product:

Needed new helmets

Thumbnail of user jessicam4284
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Fast processing and shipping. Quality parts and packaging.

Reason I chose this product:

Same as what I have

Quality
Thumbnail of user shannonf548
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Package was missing hardware, nut and bolts. I had to rummage through the shop to find what I needed.

Reason I chose this business:

Thought I would get a good deal and the order would be correct.

Quality
Thumbnail of user marving193
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I was looking to replace the stock seat on my 23 HD Breakout, my goal was to purchase an all day, 800 mi. Seat.
Logan at the Scottdale, AZ store was most helpful in selecting the Saddlemen Explorer.
L love the seat and can ride in comfort all day long.

Reason I chose this business:

Have a great selection of products and very helpful people.

Reason I chose this product:

Trust Saddlemen products.

Quality
Thumbnail of user miket2179
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

Very easy to shop. Nice website easy to navigate.
Easy to order.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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