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J&P Cycles has a rating of 4.7 stars from 9,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
36,005 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Parts listing and descriptions leave a lot to be desired. I mean there's nothing g there.
Got lip service from a CSR , that claimed he was a tech. Before he decided to switch gears. A CSR is not a choice he should have taken
Your all over the pace advertising wise, wish I had that kind of capital.
Easy to use website. Verification of fitment is excellent.
Have purchased from them in the past and happy with company.
Recommendation
Received in great time very satisfied with product and pricing
JPCycles was the only place to have discontinued Kuryakyn foot peg extensions… and at a great price.
The store manager helped me purchase this product. He was very helpful.
This store is the best for mc needs!
Great headsets! They made the riding experience awesome for me and my lady.
Fast delivery.
So passenger and I could talk on the road.
Extremely quick shipping. Had my order in 2 to 3 days. Updates are the best!
Quality and speed of service.
Have used Chrome Works bars before. Good quality for the value.
Good experience. Easy to find parts I needed plus the website makes sure they fit your bike.
Who I usually always use
Needed them
Part I ordered coming very quickly very happy got the bike back up and running down the highways we go thank you
J&P always comes through… I have another Street and Steel vest. I like this denim/ it has a look like Levi's trucker vest.
Past purchase history
I needed a larger vest… I already have a Street n Steel so I trust it…
The fuel line I ordered is too long and kinks when I connect it to the tank.
Ok so far! Ok no problems yet! Somewhat difficult to install but...
They had the part
Cause I want it
Ok so far! Ok
They had the part
Cause I want it
Simple exchange. Needed the stud and nuts, as mine were stripped, and everything fit according to the item description and model fit
Used it in the past with good results
Because it was cheaper than Harley
I ordered this part thinking it was going ti be a cheap made part due to HD wanting almost triple the price. Received the part and was the same as the original. Quick delivery, accurate description, and built well. Win Win
reasonable prices
Buying and receiving was easy trying to make the decision on who to use was made easier thank you j&p
Good products
Working on motorcycles
I bought these same hand grips a few years ago. I love them so much that when I got my new bike I got another set.
Amazon overnight, J&P 10-14 days. This is a problem in today's world. I buy from Jireh and it takes 2-3 days. I want J&P to continue to succeed, but things need to speed up or they will become the last option when shopping.
Had what I needed.
I know the brands.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Always easy shopping and browsing, easy order, and fast shipping! Thanks for consistency and support!
The tire is mounted and balanced and brakes pads on all the bike was outstanding. The stopping was great and the ride was smooth..
From people on YouTube
People said that they like the Products
Can always find what I need! For whatever bike I am working on. The first place, I always go!
Replacement parts
Love shopping here
Dressing up a new to me bike
It was easy enough to search based on my specific motorcycle and even easier to filter and find my parts. Will definitely order again.
Lots of google research, settled on J&P.
Upgrading my wind screen on my motorcycle
I received what I ordered in a short amount of time. Very satisfied.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We are sorry you experienced this from one of our team members. Please know that we take feedback about our staff very seriously we will be passing this to leadership for review.