• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8882

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,294
Neutral
318
Negative
245

Instant Feedback

36,005 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,425)

Rating

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user deeganb1
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I had an issue with shipping to a pobox, within minutes i received help and my package was on the right track to get to me.

Amazing!

Reason I chose this business:

Affordable parts

Reason I chose this product:

Bad stock part

Service
Quality
Thumbnail of user josepht1834
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

I bought tires. Now I am typing just to hit the required 50 characters.

Reason I chose this business:

Easy to order, good customer service.

Reason I chose this product:

They fit my bike. I like Dunlop. My current tires are bald.

Quality
Thumbnail of user samk1002
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Great service and competitive prices on products. Thanks for helping a old man build his dream chopper.

Quality
Thumbnail of user justing951
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Easy shopping as always. Product available and actually arrived a day earlier than anticipated. Thank you.

Reason I chose this business:

Good products to chose from and never an issue.

Quality
Thumbnail of user davidd6132
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Not a perfect fit for GL1500 however. It looks like I will need to remove my engine guard and put some spacers in order for the highway pegs to fit between the engine valve cover and engine guard.

Reason I chose this product:

Looking for quality part that would fit.

Quality
Thumbnail of user robertl5480
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Said a part would fit and then part did not fit. Ended up having to drive 2 hrs and spend more money to get Parr so could finish rebuild.

They approved the refund so that was a plus

Service
Quality
Thumbnail of user luiss860
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Great experience browsing around on the site with plenty of options to pick and choose from and even utilized the "wish list" to allow me the opportunity to look around and compare prices! The "free shipping" offer came along and that sealed the deal. My parts arrived excellently packaged and in a timely manner. Completely satisfied with the inventory options, quality products and a very pleasant overall experience! Will be back again soon! Now I need a headlight!…

Went to the store to speak to a representative that took the time and effort to research what I was looking for and insure that it would be compatible and suitable for my bike!

Reason I chose this business:

Convenience of shopping on line at my leisure.

Reason I chose this product:

Right product of good quality and of course value as well! Very happy with the availability of inventory.

Service
Quality
Thumbnail of user markg3859
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

Great quality and fast shipping as always good prices and a large selection of products and manufacturers

Reason I chose this business:

They usually have what I need. The prices are good. Shipping turn around is good

Quality
Good as always
April 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Very happy with products and service

Reason I chose this product:

Trust the brands to be good quality

Thumbnail of user mikev1065
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I ordered vance and hines slip on mufflers and received them sooner than expected. Very happy with product and speedy service.

Quality
Thumbnail of user pault2237
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Ordered a helmet for my passenger. Was a great price for hjc. Was delivered sooner than expected. Thanks

Reason I chose this business:

Reliable service, great products and quick shipping at reasonable prices.

Reason I chose this product:

Hjc helmets are always top quality.

Quality
Thumbnail of user josephn1318
2 reviews
0 helpful votes
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June 18th, 2024
Verified purchase
• Updated review

Good Place to get parts never any problems aways good parts and a big varity of performance to factory parts

Quality
Nice shirt i order parts from u guys
June 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good parts good prices

Reason I chose this product:

Looks like a nice riden shrit

Thumbnail of user nealr105
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Fairly easy to find the parts I was looking for and reasonable prices.

Reason I chose this business:

Reputable company for many years

Reason I chose this product:

Needed for a replacement.

Quality
Thumbnail of user ricardoc497
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Awesome product and very fast delivery. I'm so happy for my purchase 😁

Quality
Thumbnail of user davids12288
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I have ordered from this company before and they have high quality products! Fast shipping and great customer service!

Reason I chose this business:

Past experience!

Reason I chose this product:

I seen it on a friend's motorcycle!

Quality
Thumbnail of user bruces1388
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Every order I have gotten has been either on time or early. Everything has always been top notch quality.

Reason I chose this business:

For the reliability of service and great deals on the products with outstanding quality.

Reason I chose this product:

This producer was a gift for a friend.

Quality
Thumbnail of user michaelg7169
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Talked to cs and was told when exactly the package would be delivered

Reason I chose this product:

Needed new tire

Service
Quality
Thumbnail of user mikew2768
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase

Overall great! Experience Received part on time. It was a fast delivery.

Quality
Thumbnail of user aaronh1156
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Ordering was easy. Delivery was prompt, it took about a week but that's cause I took the free shipping

Reason I chose this product:

Was referred to me

Quality
Thumbnail of user miken1472
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Cheapest tire I found online after searching all over and the delivery was fast.

Quality
Thumbnail of user leachu
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Needed more specific information on parts, hope they are correct.

Reason I chose this business:

Couldn't find on Harley Davidson sight.

Thumbnail of user keithw1382
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Jp cycle is always courteous whenever I ask for something. Nothing but class acts.

Quality
Thumbnail of user herbertf46
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase

Need good quality parts at a reasonable price. J&P it the place to shop. Quick service too.

Quality
Thumbnail of user jimmyp105
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

No problems and fast delivery with orders. Ask the right questions.

Reason I chose this business:

Like to order on line

Reason I chose this product:

Good product

Quality
Love three oil change package--oil--oil filter--primary...
February 22nd, 2024
Verified site experience
• Previous review

Love three oil change package--oil--oil filter--primary oil--trans. Oil

Reason I chose this business:

Where i buy parts

Reason I chose this product:

What i like

Thumbnail of user rickf646
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Great service. Quick shipping. Thank you, will use again...

Service
Quality
Thumbnail of user roxannab20
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Great experience. Easy to find items. Will be ordering more a little later

Reason I chose this business:

Trustworthy free shipping. Dependable

Reason I chose this product:

My key quit working on the old one. Tried everything. I just ordered the same one again.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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