• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8885

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,294
Neutral
318
Negative
245

Instant Feedback

36,020 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,430)

Rating

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user elijahk200
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Great experience shopping at j&p cycles i tell all my friends about the deals

Reason I chose this product:

I needed it and the price was affordable

Quality
Thumbnail of user augustor23
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Mirrors were just as described. Good quality. Great price.

Reason I chose this business:

Good prices

Quality
Thumbnail of user jamesq704
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Was good……………………………………………………………………………………………………………….

Quality
Thumbnail of user kennethv325
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

I had to talk to two different people and they both were fantastic. I wish every place I shop at had employees like yours.

Reason I chose this business:

I get mail from J&P so I went there

Reason I chose this product:

Cruisemans garage recommended this upgrade

Quality
Thumbnail of user shawjrotc
Smokie
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Great price and fast shipping with a phone call to get the best customer service.

Service
Quality
Thumbnail of user jerrys1691
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

You Folks always have what I need and they are delivered in a very timely manner.

Reason I chose this business:

Previous purchases

Reason I chose this product:

Great price

Quality
Thumbnail of user chrisn1344
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Simple purchase. Part was delivered faster than expected.

Reason I chose this product:

Military theme and clearanced so it was limited availability.

Quality
Thumbnail of user pippij
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

I never thought buying a helmet on the internet would go so well! I checked a few message boards for suggestions on what I was looking for and between the end resulting choice, and buying from JP Cycles, I am safe again!

Reason I chose this business:

They are a company that is highly recommended by many forums.

Reason I chose this product:

They had the helmet I wanted in stock and it was free shipping. Who doesn't like something free?

Quality
Thumbnail of user paulm5507
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I ordered a fender for my bike. Once getting it and having it powder coated, found out that the fender wasn't the right one. I contacted you and you sent me the information to send it back. I waited too long to print out the shipping label. So I went and ordered a second fender making sure that everything was completely correct for my bike. I received another fender just like the first one you sent. So, now I'm sitting here with two new fenders that I still can't use. The one that was powder coated now has a line on it to show where the 2016 Wide Glide's fender should stop.

Reason I chose this product:

Need a new rear fender for my bike.

Quality
Thumbnail of user mattheww1754
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I have been a customer of yours for years. All the parts I have ever ordered have fit my motorcycles.

Quality
Thumbnail of user larryf895
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The price for the bracket after duties and taxes was crazy...I was going to make something but decided to get the original piece.

Reason I chose this business:

Been there for years, because of the availability of the products

Reason I chose this product:

Your the only one who could provide it. Without crazy shipping fees

Quality
Thumbnail of user rickg759
1 review
0 helpful votes
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April 29th, 2024
Verified purchase
• Updated review

Been using J&P for many years. Broad selection and variety of products. Service, including the rare return and technical support is spot on. Orders are shipped promptly and there is no gouging on shipping charges.

Reason I chose this business:

Ny go to source for bike parts and gear.

Reason I chose this product:

Brands I trusted.

Quality
Always easy
March 4th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Products I needed were in stock and RPM benefits

Reason I chose this product:

Wanted them.

Effortless
February 27th, 2024
Verified site experience
• Previous review
Shopping J&P for parts is easy
December 28th, 2023
Verified site experience
• Previous review

Shopping J&P for parts is easy. Most HD numbers are cross referenced and storing info on my two bikes is extremely useful. Selection is broad and items are rarely out of stock.

Reason I chose this business:

My go to source for bike stuff.

Time For A New Battery
September 8th, 2023
Verified purchase
• Previous review

Needed a replacement battery for my '04 FXST. The Yuasa is my go-to brand for both my bikes. Like all of my experiences with J&P the online ordering process was smooth and hassle free. The item arrived safely and within the timeframe promised.

Thumbnail of user johnp7850
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Great parts and customer service!
The part came in quickly and solved my speedometer issue!

Reason I chose this product:

Great reviews!

Quality
Thumbnail of user jadeh156
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

So far so good! One never knows till you get, install it, test it, till one knows what one gets. J&P hasn't failed thus far! Keep up the good work and access to the wide possibilities to find just what one might need. Quick delivery helps too.

Reason I chose this business:

Heard good things and think i did use J&P before. Was satisfied then and hope to be this time as well

Reason I chose this product:

If you can't stop you can't ride.

Quality
So far so good!
April 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Heard good things and think i did use J&P before. Was satisfied then and hope to be this time as well

Reason I chose this product:

If you can't stop you can't ride.

Thumbnail of user jasonc3072
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I am overall happy with my purchase. The shipping was fast and all that. Just should have been more clear in the tire that you will need inlet gaskets for the install

Reason I chose this business:

Reputable brand. Highly recommended by YouTube influencers

Reason I chose this product:

Good reviews

Quality
Thumbnail of user richards6541
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Found what I was looking for and ordering was easy. Went to my local dealer to see if they could order part and I was told that they weren't getting anything from JP Cycle as it has changed hands and most items weren't in stock. Checked on line, saw my parts and they were delivered within 5 days. Thank you.

Reason I chose this business:

Always have what I’m looking for

Reason I chose this product:

Dependable products

Quality
Thumbnail of user alans1668
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I was pleasantly surprised that I had credits available and that this order cost me nothing.

Reason I chose this business:

My go-to for parts.

Reason I chose this product:

My lower fairings needed new springs.

Quality
Thumbnail of user barryo143
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Customer service was great and easy to access. The product was better than described and affordable. The shipping was fast and with out all the cost.

Quality
Thumbnail of user anthonys3440
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The one time I needed expedited shipping, j&p failed. Customer service was understanding and refunded the shipping cost and the part.

Unable to get part as ordered but overall good

Reason I chose this business:

Appears to be a good company

Service
Quality
Thumbnail of user francisk184
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Half of my order was correct, half was not. I'll be returning the wrong one. I'll be contacting customer service soon

Quality
Thumbnail of user stephenb3022
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fit It arrived in a sealed package, it was 50 degrees so I used hair dryer to warm up the plastic and used 1/8 bit to drill holes and then utility knife the horn button fit perfect, I used a couple 3/8 extensions and taped the wires to that and pushed them through the hole I mounted it above the brake fluid cap, the sound is very good. It took more time to find the tools than to do the job,

Quality
Thumbnail of user amandag1896
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Ordered one kit received kit that I didn't refer instead. Still in process of exchanging for correct item. But bike is still sitting on lift when it could have been completed by now had I received what I ordered.

Explained situation. Still waiting on outcome.

Reason I chose this business:

They had what I needed.

Reason I chose this product:

I needed to correct an issue on my bike

Service
Quality
Thumbnail of user mattp791
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Experience was simple and quick got my order in a timely manner and right the first time

Reason I chose this business:

Well known company

Quality
Thumbnail of user thomasj2066
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Straight forward and fast! Part were good quality and fit well.

Quality
Thumbnail of user angelat1699
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Love it, didn't expect it that fast thank you so much, mine was stolen of my truck I was so upset luckily I happened up on your website I couldn't believe how fast it came to my house and now my truck is complete again thank you

Reason I chose this business:

I saw the picture of my mirror I didn't think I'd be able to find it because it was a older model that came off my bike.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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