• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8887

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,294
Neutral
318
Negative
245

Instant Feedback

36,035 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,431)

Rating

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user janetc1988
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

No issues as usual dealing with J&P Cycle. If I can't find it on my own I just call.

Reason I chose this business:

Quality and availability

Reason I chose this product:

Because everyone should have one in their bikes

Quality
Thumbnail of user stevenh2571
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Ordered then took 9 days for them to process.
Then shipped took another 5 days from
There. Website shows silver barrel paint color so I ordered came black. What a joke
Will not purchase from here again

Reason I chose this business:

Only companies showing grey wrinkle paint

Reason I chose this product:

I wanted grey wrinkle paint.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.

Thumbnail of user dawng841
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Found what I needed, ordered it and it came in a timely fashion. Good quality. No concerns. Would purchase from J&P again without hesitation.

Quality
Thumbnail of user austins695
1 review
0 helpful votes
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June 30th, 2024
Verified purchase
• Updated review

They always have what I need and shipping is always pretty fast!

Reason I chose this business:

Easy and fast

Reason I chose this product:

Needed new ones

Quality
Easy and fast no problems
April 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best of the best always have what I need

Reason I chose this product:

Price and good reviews

Thumbnail of user eds1276
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Shopping was easy to find what I wanted. Delivery was very quick.

Reason I chose this business:

It was started by my friend John Parham

Reason I chose this product:

They are America made and they fit my motorcycle.

Quality
Thumbnail of user charlesm3871
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Finding the right tire and ordering it was very simple and easy

Reason I chose this business:

Friend recommended them

Reason I chose this product:

The tire was what I was looking for

Quality
Thumbnail of user andrewr2081
2 reviews
0 helpful votes
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May 8th, 2024
Verified purchase

The service from J&P Cycles was good as always; however, I really think the product is overpriced, not at the fault of J&P Cycles, the price seems to be set by the manufacturer. Also, the large cup holder is HUGE. My regular cup sticks out on top about one-inch when inserted, but it does hold the cup securely.

Reason I chose this business:

Have membership.

Reason I chose this product:

Need a cup holder.

Quality
Thumbnail of user guyw181
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Everything was excellent except for shipping. I paid for overnight but it took 3 days

Quality
Thumbnail of user vincents888
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

I payed next day shipping and got it a week later.I Called and they sed they would refund me for the cost of the shipping and never got refunded so next day is 6 day shipping

They sed I would be refunded for the shipping but never refunded me

Reason I chose this business:

Because my Uncle got stuff from here when he was younger and told me it was a great place

Reason I chose this product:

Needed wheel bearings

Service
Quality
Thumbnail of user paulg3068
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

It was easy to find the part I needed and the price was great. Fast shipping and a quality product.

Reason I chose this business:

I'm familiar with the company and it's reputation for great prices and fast shipping.

Reason I chose this product:

Good quality reputation

Quality
Thumbnail of user jeremyw1063
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

I have never had a problem ordering from JPCycles. My last order was no different. Fast shipping times and great prices. Thank you.

Reason I chose this business:

Price and variety of available parts.

Reason I chose this product:

I chose the products I ordered for the project I’m working on.

Quality
Thumbnail of user jims2762
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Easy to navigate. No problem with the order. Able to find the part that I needed.

Reason I chose this business:

They stock the parts that I needed.

Reason I chose this product:

The products are not easy to get J&P always have the parts I need.

Quality
Thumbnail of user dalef225
2 reviews
0 helpful votes
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June 29th, 2024
Verified purchase

Excellent website. All the information you need to know about a product is on the website.

Reason I chose this business:

Carry the Mustang products.

Reason I chose this product:

It's what I wanted.

Quality
Thumbnail of user troyd289
1 review
0 helpful votes
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May 1st, 2024
Verified purchase
• Updated review

Shout out to Marty for the great customer service! Resolved a small issue quickly and easily and set up my order for me with a simple purchase link.

Delivery was FAST….Amazon prime fast lol. And the highway pegs I ordered are fantastic. I'll be a repeat customer for sure and largely due to Marty.

I ordered for the first time and it was great. AFTER this first order I received an email offer of 10 percent off my “first order.” Well I already made an initial order so this didn’t make sense. So I contacted them and Marty honored the discount and I placed a new order. Outstanding customer experience.

Reason I chose this business:

Found online and had a great experience with my first order.

Reason I chose this product:

Quality and review

Service
Quality
Marty B is the man!
April 27th, 2024
Verified site experience
• Previous review

Marty B is the man! Excellent customer service and was a pleasure to deal with!

Reason I chose this product:

Great reviews

Thumbnail of user camerono69
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Simple check out and purchase process. Easy to track. Emails pertained only to my order, no spam.

Quality
Thumbnail of user davidb11952
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I like the pipes but for some reason they stopped putting the instructions to the specific bike I ordered them for and it came with a card to scan fit instructions but the instructions went to a different bike (and different brand of bike) I had to call and have them send the instructions... but the pipes them self's are great.

They are cool just funny understand why they stopped sending the instructions with the product

Reason I chose this business:

I've ordered her before

Reason I chose this product:

I've had the same pipes on another bike and liked them

Service
Quality
Thumbnail of user rayk444
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

2 orders placed both says in stock ships in 24hrs. 1st order took over a week to be shipped. The second order after the 3rd day of no shipping was told the order was cancelled because the product wasn't in stock.

Service
Quality
Thumbnail of user mikea2780
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Parts came in quick, got rear shocks on. They are pretty sweet for a bigger guy 400lb and no bottoming out so far. Can't wait to get front progressive springs in.

Quality
Thumbnail of user jessicas3975
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It's frustrating because I bought this for my sons 21st birthday for the motorcycle we bought him and it wasn't even the one shown online

Didn’t get any for a while and I gave up on the issue

Reason I chose this business:

Reliable products and always delivered on time or earlier

Reason I chose this product:

I thought i was buying the one my son wanted but it came in a completely different style

Service
Quality
Thumbnail of user dennism2442
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I loved the Custom Dynamics led light. UPS delayed the shipping saying weather conditions. J&P Cycles said that if I would provide my email and personal information they would give me a 10% or 20% discount. They provided me with a code but when it came time to use it for my purshase they wouldn't accept it. I will not purchase another product from them and will block all contact from them.

Quality
Thumbnail of user russella395
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

No issue with the order, the shipping was hassle free and it arrived with no damage

Reason I chose this business:

I’ve been happy in the past with all my orders

Quality
Thumbnail of user kawaskid
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

OOS and closeout not listed up front wasting time. Alternate front tire ordered. I was never able to see shipping or tracking, and then the tire showed up. Luckily for me I saw it before it was stolen(the very important reason for tracking and delivery notification)

Quality
OOS and closeout not listed up front wasting time
April 25th, 2024
Verified site experience
• Previous review
Thumbnail of user annettem750
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

Great prices.Delivered to your door. Great Customer service.

2nd tire didn’t ship with the first. Came the following week. It showed in stock to ship next business day but it didn’t. I contacted them and they corrected it right away.

Reason I chose this business:

Hard to find tires in stock, free shipping, competitive pricing

Reason I chose this product:

What my bike has on it now. Wanted OEM.

Service
Quality
Thumbnail of user keitha758
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

The part did fit my bike exactly right, it was too loose. I had to use some enginutity to get it fit tight.

Reason I chose this business:

Usually good product and fast delivery

Reason I chose this product:

Liked Style

Quality
TYTYTYTYTY
May 26th, 2024
Verified site experience
• Previous review
Thumbnail of user johnr7630
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

I often use J&P. Good parts, good service, good delivery, good prices.

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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