• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1277
  • Quality
    8893

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,298
Neutral
319
Negative
245

Instant Feedback

36,066 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,438)

Rating

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user richardl3438
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great kit. The instructions state to cut the outside edge. DON'T. Cut the inside edge so you have room if you go out far. If you cut the outside edge on the turn and go wide, you'll see your cut outside your speaker grill. Best of luck.

Quality
Thumbnail of user mathewg104
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Easy to use and fast shipping make for the perfect place to order from

Reason I chose this business:

Ordered before great

Reason I chose this product:

Always order tires from here

Quality
Thumbnail of user alischiag1
2 reviews
0 helpful votes
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May 17th, 2024
Verified purchase

Anytime I've needed any motorcycle parts or accessories, JP cycles has always delivered anything I needed a quick manner and I don't think I've ever received the wrong part and if I need to return anything there is no hassle.

Quality
Thumbnail of user margareth1932
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

First time ordering tires online, much less motor cycle tires for a birthday gift. Still have to order back tire. Will see results when my son gets them.

Reason I chose this business:

My son recommended the site to me. His. Biker buddies ordered tire and parts from this place, and. Were very satisfied.

Reason I chose this product:

Birthday gift for my son.

Service
Quality
Thumbnail of user charlesr2458
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

The salesperson was very helpful and knowledgeable. Went very smoothly very pleased.

Reason I chose this business:

They had what I wanted

Reason I chose this product:

Need a new seat for my breakout

Quality
Thumbnail of user keithj437
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Quick and easy, and a veterans discount to boot! Quick and easy, and a veterans discount to boot! I will be back soon!

Reason I chose this business:

Great pricing!

Reason I chose this product:

I chose the Vance & Hines pipes because my stock Harley sounds like a Honda!

Quality
Thumbnail of user michaels6829
3 reviews
0 helpful votes
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June 27th, 2024
Verified purchase

Super quick and easy... great quality and fit... gonna look great

Reason I chose this business:

You had what I needed

Reason I chose this product:

Replace tank damaged in a crash

Quality
Thumbnail of user billc1598
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Using your drop down I selected the year make and model of my bike and ordered the drain plug I needed. What was shipped was not the plug I ordered, it did not fit my bike. You guys are sending me the right one now, but keep telling me that the part I ordered was right for my bike. Just admit the mistake and stop gaslighting me!

Amy keeps saying the part I ordered is right for my bike. It is not!

Reason I chose this business:

Live in a rural area, online is the best option and I hear pretty good things about you guy. Second order from me.

Reason I chose this product:

The old one was getting stripped...

Service
Quality
Order for the drain plug was great
April 25th, 2024
Verified site experience
• Previous review

Order for the drain plug was great. What appears for a search of turn signals is vast, could be narrowed down somehow I would think. Other than that all is great!

Reason I chose this business:

Live in a rural area, online is the best option and I hear pretty good things about you guy. Second order from me.

Reason I chose this product:

The old one was getting stripped...

Thumbnail of user shawni55
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Easy and straight forward but the dial is a little difficult to figure out what each line means. It's not in 10 pound increments

Reason I chose this business:

Was a customer a long time ago

Quality
Thumbnail of user leonm341
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

I order the same items every year for my routine services - painless

Reason I chose this business:

Price and service

Reason I chose this product:

Quality and value

Quality
Thumbnail of user eugenem493
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The point kit was incomplete trying to get a return is useless from J&P to many hoops to jump through I'll put it on wall in shop as example of what not to order this is not the first time I had deficient parts delivered

Didn't believe me wanted pictures

Reason I chose this business:

Won't be choosing again

Reason I chose this product:

Needed points for tune up / that didn't happen

Service
Quality
Thumbnail of user paulat538
1 review
0 helpful votes
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June 28th, 2024
Verified purchase
• Updated review

We buy most all of our motorcycle tires from J&P. Competitive pricing & ships free.

Quality
Always fast delivery.
March 4th, 2024
Verified purchase
• Previous review

We've ordered from J&P for several years and always had a good experience. Delivery always fast and items are as ordered.

Quality
Thumbnail of user frankk1012
1 review
0 helpful votes
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June 28th, 2024
Verified purchase
• Updated review

Easy to find the right parts at a good price guaranteed. Fast and free shipping on most items.

Reason I chose this business:

Has the most parts available.

Reason I chose this product:

Upgrading lighting.

Quality
Always quick and easy
January 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

$15 discount credit

Thumbnail of user dwaynec76
2 reviews
0 helpful votes
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June 28th, 2024
Verified purchase

No hassle, quick shipping, quality as advertised, will order again from JP cycles

Reason I chose this business:

Always a dependable company

Reason I chose this product:

Cause I needed it

Quality
Thumbnail of user travisl354
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Had what i needed for a good price! Will be returning to purchase more items.

Reason I chose this business:

Had the parts needed for Razor!

Reason I chose this product:

Brand was available that we were looking for. Price was excellent.

Quality
Thumbnail of user kentk184
1 review
0 helpful votes
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June 28th, 2024
Verified purchase
• Updated review

Quick and easy I have ordered before. Stud always gets here fast.

Awesome.

Reason I chose this business:

Had tire in stock

Reason I chose this product:

Replacement

Service
Quality
Great! Will order again.
February 14th, 2024
Verified purchase
• Previous review

Great overall! I will order again. Please keep up the good work.

Reason I chose this business:

They had product in stock.

Service
Quality
Thumbnail of user michaeld7552
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Great I highly recommend this establishment
For all of your motorcycle needs

Reason I chose this business:

I needed a tire

Reason I chose this product:

It matches my front tire

Service
Quality
Thumbnail of user kimberlys3068
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

They helped pick out the right size after purchasing two other sets from different companies

Perfect

Service
Quality
Thumbnail of user jamesn788
2 reviews
0 helpful votes
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June 27th, 2024
Verified purchase

Ordered part was delivered quickly works happy easy hook up

Reason I chose this business:

Return customer

Reason I chose this product:

Fit my bike looked just like the old one

Quality
Thumbnail of user elained517
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

They have great products and very fast online service, received my product next day.

Reason I chose this business:

A Friend told me about it.

Quality
Thumbnail of user michaelm14205
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I bought these highway pegs to give me another riding position on long trips. They fit my 2013 Goldwing trike as expected and were easy to install…I am very happy with my purchase

Reason I chose this business:

Bought from J&P before…quality products

Reason I chose this product:

Did my research online and this set of pegs was what I had narrowed my choices down too…by reading forums and other reviews…happy with my choice

Quality
Thumbnail of user justing948
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Delivery was quick and product was just as described. Factory fit for my Dyna, Will definitely use JP Cylces again for future purchases.

Quality
Thumbnail of user all289
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Easy website
Liked the confirmed fit to the bike
Huge selection to choose from.
Includes customer reviews

Reason I chose this business:

Convenience and price

Reason I chose this product:

Need a tire

Quality
Thumbnail of user jamesp5621
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I got shipped the right tire but wrong size, got the wrong sized tire shipped back. Go the right size reordered and ordered was canceled due to being out of stock and ended up having to order a different brand of tire

Helped resolve the issue

Reason I chose this business:

Advertisement

Reason I chose this product:

Recommend tire from people in riding group

Service
Quality
Thumbnail of user sarahg2182
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I needed a batter pair of gloves but was on a budget. I found the perfect ones for my price range and that fits my style. Not only was the price amazing but the product arrived so much quicker than I anticipated. Will order from them again in the future!

Reason I chose this business:

Adorable gear for my budget

Reason I chose this product:

Needed a better pair of gloves

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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