• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,436 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1277
  • Quality
    8891

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,297
Neutral
318
Negative
245

Instant Feedback

36,059 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,436)

Rating

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user loganj213
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Shipping was very quick. Think it only took two days. Pipes sound great, look great also

Quality
Thumbnail of user nolans97
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Had the exact part I needed to get my Harley back on the road. We'll done

Reason I chose this business:

Have for many years

Reason I chose this product:

Needed for my old Harley

Quality
Thumbnail of user samm1704
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

I've been buying from Y'all for years and have never been disappointed...and I'll continue to keep my relationship with Y'all for the future! You Guys are Awesome and as always, top of the line products!
Thanks for the Great Service, Sam

Reason I chose this business:

Y'all have been around for years and I've never had an issue with anything that I have purchased 🙃

Reason I chose this product:

Got a, new to me, scoot a few months back and I'm putting my spin on it...got a few more things to do in the next few months...

Quality
Thumbnail of user deniseb2209
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Love that J&P double checks the fitment so you get the right part.

Reason I chose this business:

Always happy with sales and service

Reason I chose this product:

Arms going numb from incorrect handlebar position. This should put them in the right position for an enjoyable ride.

Quality
Thumbnail of user dwaynen273
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Product was received next day exactly as advertised worked as expected very satisfied

Quality
Thumbnail of user jimief1
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

I'm love it looks so good mad good quality well worth the money

Reason I chose this business:

Friend told me about you all

Service
Quality
Thumbnail of user stevel2599
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

The order was processed, and received in less time then initial estimate. The helmet didn't fit quite the way I hoped. So I returned it. The company received the helmet back, and issued a credit right away. Would order from here again in the future.

Reason I chose this business:

Tons of products to choose from.

Reason I chose this product:

Looked nice on website, but just didn't fit way I was hoping.

Service
Quality
Thumbnail of user melvinz1
3 reviews
0 helpful votes
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June 24th, 2024
Verified purchase

Very Professional and knowledgeable and easy to pick out parts

Quality
Thumbnail of user jasonb3704
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Wonderful, great selection of products and fast shipping and delivery

Quality
Thumbnail of user edmundm81
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I was able to find the product that I was looking for very easily and ensured they would fit my motorcycle.

Reason I chose this product:

I had been looking to upgrade my taillights for safety reasons.

Quality
Thumbnail of user sionr1
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

The process was very simple, I had previously sized the helmet in the sore, so when it was time to purchase it was easy to just find what I wanted on line and place the order.

Reason I chose this business:

Simple, they had what I wanted available and ready for shipping.

Reason I chose this product:

Because of the flexibility and ease to use and operate.

Quality
Thumbnail of user berth98
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Gave it to my son for his motorcycle because his current one is not working, so he installed this one on his bike and it's working perfectly now

Quality
Thumbnail of user johns7578
2 reviews
0 helpful votes
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May 25th, 2024
Verified purchase

I got everything I ordered I always get everything ordered when I order from these guys and everything was just perfect and it got here and good time.

Reason I chose this business:

Have used them before

Reason I chose this product:

Needed them to dress up my bike..

Quality
Thumbnail of user kevinp2112
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

It was perfect. Easy, good quality, fast shipping, fitment was good.

Reason I chose this business:

Price and part availability

Reason I chose this product:

Price and part availability

Quality
Thumbnail of user michaela5732
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Simple and easy! Always a good experience. Parts always fit and worked good! Good people!

Reason I chose this business:

Loved what I bought another time.

Reason I chose this product:

Needed for riding trips with friends.

Quality
Thumbnail of user sidneyl66
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Easy purchase.needed an easy clutch for brother in law with arthritis in his left wrist.Muller kit installed.problem solved!

Quality
Thumbnail of user joem3495
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

It's what I wanted. Only issue was screw to mount it was wrong size but a trip to hardware store solved it.

Reason I chose this business:

Purchased there before satisfactorily

Quality
Thumbnail of user richardb6154
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase
• Updated review

My experience with Jo cycles was excellent fedex is another issue

Reason I chose this business:

Parts availability

Quality
Finding the parts you easy and fast
June 15th, 2024
Verified site experience
• Previous review
Thumbnail of user ameshac2
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Order arrived quickly. All items were there and we loved it.

Quality
Thumbnail of user coreyl231
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Order was processed, shipped and delivered within days!

Quality
Thumbnail of user toddj300
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Nothing special price was ok —————————————————————————-

Reason I chose this business:

You had what I needed

Reason I chose this product:

Because I needed them

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user darylc169
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I ordered a K&N air filter came quickly and correct part well packaged

Reason I chose this business:

Had the product I needed

Reason I chose this product:

Looked like the best option

Quality
Thumbnail of user jackb678
2 reviews
0 helpful votes
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June 23rd, 2024
Verified purchase

The clamps worked perfectly for mounting a windscreen on 1-1/4" bars.

Reason I chose this business:

They had the parts l needed.

Reason I chose this product:

It was the only one l could find for them application.

Quality
Thumbnail of user chrisb3697
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Very satisfied with the products. They look great on my motorcycles

Reason I chose this business:

Prior experience

Reason I chose this product:

It fits my bike

Quality
Thumbnail of user jessev269
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

No surprises got to my house quickly
And received the right things that I ordered

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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