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J&P Cycles has a rating of 4.7 stars from 9,436 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
36,059 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Very satisfied with the products. They look great on my motorcycles
Prior experience
It fits my bike
Just as described, plug and play. I installed all 4 lights in less than 5 minutes.
Order was processed, shipped and delivered within days!
Its been all good so far. Very happy with J&P. Will use again. Thank you
Time to renew
J&P Cycles is my GO TO for all my motorcycles parts and accessories! I'm very satisfied all away around from inventory in stock to quick delivery! Thank You!
On my last order,I accidentally sent it to the wrong address. I called them up and explained what happened.JP were very efficient getting the change made to get it to the proper address and the product was very good. Long time customer support has always been great!
they were able to solve the problems that I had which was most important great team
Good price quality products
For my Harley Davidson Street glide.
I ordered the helmet. It took like four days to get here. I thought it would be here sooner, but I do like the helmet a lot. I wish you had the darker silver in stock, but you don't but this will do. I like everything I get from you guys.
Shipping arrived 2 days early. Was very nice beside the driver just dropped it. Haven't installed it yet
I've been using J and P for 4 years while I've been restoring my 2006 Electra Glide.
They've got stuff that others don't have.
They ship promptly and their website is much easier to use than others I've bought from
They had the part in stock and nobody else had it cause I checked first.
Name brand that I've used before
Eazy breezy! Products were easy to find, gave good descriptions on products,gave out of stock updates,everything that a shopper needs to make the decision in buying,
Long time customer
Needed for bike
I started looking for tires and J&P had what I needed in stock. I ordered late on a Friday, very excited to get my ride on the road. I called Monday to confirm shipping and the person who answered was very friendly and helpful. They had a shipping label by Monday and I had my ride in the road by Friday. What more can you ask for. So far the tires are great and they were very reasonably priced for some hard to find sizes.
Excellent.
I was satisfied with the experience and information was very clear.
Used before
As usual, J&p Cycles was a pleasure doing business with. Fast shipping and part was exactly what I ordered. Thank you!
Prior business and you had what I needed.
It's what I Needed.
Purchased online and they were delivered relatively fast. Product is good. They don't really give you any pictures or full description of the part. The biggest flaw is the way you have to tighten it. It has a small Phillips head slot on the back side of the threaded portion. This strips out very easily. Looks and price point were good (a lot better than a HD purchased one).
They provide a large selection of compatible parts for my HD motorcycle.
Product looks and price compared to HD. They cost half as much for the same product.
Easy to find the right parts. Good description of items. Easy checkout process. The installation instructions were horrible. Fortunately, I found a YouTube video which helped me.
Good previous experience
I have the named exhaust on my bike.
The corner of the shirt plastic packaging had a hole in it but,it's no big deal
Easy shopping recently visited your store in Sturgis SD and employees were very helpful with my purchase of tires
Past customer
Maintenance
Past customer
Maintenance
Lousy and the fact that I'm supposed to pay for the return shipping when it's not my mistake is bs
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Exactly the length and size I needed to make my bike safer and more comfortable for me
Price and selection
Style and size
I ordered the tires they came quickly as always i do my research on tires or anything i put on my bike the tires are good so far and getting them shipped and received by jp cycles was easy as always the new tires seem to have good tread depth and stability features and they handle great making the bike feel a little more planted on the road.
Easy to deal with fair prices and quick shipping
Because i needed some new tires
Good, fast, nice product. Have always had good experiences with this company,will order again.
Very pleased with the product and the fast timely shipping at a fair price
I ordered a couple shirts from J&P Cycles. The shipping was extremely fast and the shirts are awesome! Quality material with an athletic fit! I'll be ordering more! Thanks guys
Cool stuff got delivered timely. I'm to lazy to type out more stuff.
My dad recommended it
Needed a charger and cool grips
Sales rep offered a discount that I was hoping to receive on my order that the parts initially did not qualify for. I really appreciated this.
Have ordered parts before from J&P Cycles.
Have had good look with the Commander II tires.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos, Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com so we can assist you and make this right.