• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user davidb5841
2 reviews
0 helpful votes
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May 17th, 2024
Verified purchase

J&P Cycles is great. Quick access to thousands of products. But don't judge them by Amazon. You can order, receive, review, return, and receive a refund for something on Amazon before you J&P order will even ship!

But Amazon doesn't have this stuff.

Reason I chose this business:

Stuff I needed was available from J&P that was not available from other vendors.

Reason I chose this product:

I knew exactly what I wanted.

Quality
Thumbnail of user kerryo99
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

All was good, no complaints. A bit faster shipping would be perfect.

Reason I chose this business:

Good part selection

Quality
Thumbnail of user denniss1868
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Shipping policies should be connected with your check out. During check out you wanted to charge me $7.99 shipping when it should have been free. Everything was handled fast and correctly.

Reason I chose this business:

Had what I wanted at a price I could not pass up.

Reason I chose this product:

Hopefully, it is what I was looking for.

Service
Quality
Thumbnail of user jackg1085
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Alway find what I need for my machine. Purchasing from a dealer is at least a 2 hour drive and it's a guess if they really have what I need. I was able to get what I needed within a few days and everything was exactly what I needed.

Reason I chose this business:

MC shop are not close

Reason I chose this product:

Maintenance

Quality
Thumbnail of user badhabith
2 reviews
0 helpful votes
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July 15th, 2024
Verified purchase

Got exactly what I ordered in a timely manner without and issues

Reason I chose this business:

Needed the parts and after searching J & P Cycles had what I needed

Reason I chose this product:

Had to replace and upgrade my old products so I ordered new ones

Quality
Thumbnail of user robertd5200
1 review
0 helpful votes
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May 14th, 2024
Verified purchase
• Updated review

My item took 2 1/2 weeks to arrive. I called customer service department to inquire about my delivery date. Customer rep informed me she would award me a $10 reward towards next order item. Never received. Empty promise.

Called to ask about my order.

My item took 2 1/2 weeks to arrive. I called customer service department to inquire about my delivery date. Customer rep informed me she would award me a $10 reward towards next order item. Never received. Empty promise.

Service
Quality
Great selection, good prices
November 27th, 2023
Verified site experience
• Previous review

Great selection, good prices. Military discount

Thumbnail of user benjamink632
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Fast shipping, reasonable prices. I received my order in time to go on a ride that I thought I'd miss.

Reason I chose this business:

Product was in stock that I needed.

Reason I chose this product:

I needed it for a replacement of a stock part that was worn out.

Quality
Thumbnail of user mindyf95
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Website allows to pinpoint your exact vehicle and what parts fit it. Easy to navigate and fast prompt delivery.

Reason I chose this business:

Always have had good luck with parts and service from J & P. Therefore has become our go to for our Harley needs.

Reason I chose this product:

Price and quality. Have had good luck in the past with similar if not the same parts. Stick with what works.

Quality
Thumbnail of user williamf2675
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Only downfall with this site is when you click on shop by vehicle. They show clickable sizes of parts for your bike next to what the part number are. However, once you click on those, it takes you to a random list of parts that you still have to go back and check the size that you already clicked on. Quite annoying. Otherwise, I've been happy with all of my purchases from this site.

Reason I chose this business:

They offer many different brands AND Affirm to pay over time.

Reason I chose this product:

Needed upgrades for my older bike.

Quality
Thumbnail of user marcb887
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Products, customer service, timely delivery has all been better than expected

Quality
Thumbnail of user alanp259
2 reviews
0 helpful votes
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June 4th, 2024
Verified purchase

When I first looked at the part I was thinking it was wrong, when I backed my bike out and took the old one off the new one fit perfectly. It solved my issues and back to riding again

Reason I chose this business:

Didn't want to pay the price that Harley wanted

Quality
Thumbnail of user davidj4147
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

The brake line had been previously opened and the box was taped shut. The seals that should have been included were missing. This required a trip to the dealership to obtain the new seals- very inconvenient and an additional expense. This should have been verified before sending it out.

Reason I chose this business:

I’ve had good experiences previously.

Reason I chose this product:

It fit the bike.

Quality
Thumbnail of user johnd3741
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase
• Updated review

Havent bought anything recently, but im a repeat customer, that says something!

Quality
Pretty easy to find & order what I was looking for
November 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

I needed a known quality part for my Son's Christmas/Birthday present

Thumbnail of user danh1639
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Found what I was looking for and arrived faster than expected

Reason I chose this business:

Knew of the company reputation

Reason I chose this product:

Served my needs

Quality
Thumbnail of user scottw2674
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase
• Updated review

Missed my veteran discount somehow. Happy with the backrest, was exactly what I thought it would be.

Reason I chose this business:

Because I always do

Reason I chose this product:

Because it should fit my Mustang seat

Quality
I would have been satisfied with the product but it wasn't the proper part for my triglide.
June 13th, 2024
Verified purchase
• Previous review

Was sent the wrong part. Returned it today. J&P cycles was very friendly about the return. Let's see how timely they are at returning my money. I reordered another part from them, same day that I requested the return. I have been a customer for over twenty five years.

I was told they normally charge to return but because I was a loyal customer they would waive that fee.

Reason I chose this business:

They have always been quick getting my parts to me. This is the first time I’ve gotten a part that wasn’t what I needed or couldn’t fit my bike.

Reason I chose this product:

I was under the assumption that it would fit my triglide.

Service
Quality
Thumbnail of user allenp326
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Ordering was easy and the price was reasonable. Shipping was a little slow but OK. The product was difficult to install, directions were terrible.

Reason I chose this product:

Reviews said it was a good product for the price.

Quality
Thumbnail of user michaelb12466
2 reviews
0 helpful votes
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May 14th, 2024
Verified purchase

1st time shopping with J&P! Excited about purchase and its arrival,but sorting the transaction there was a promo for first time buyers and it was not accessible to my particular purchase! I am trying to decide if I will purchase again with J&P?!?!

Reason I chose this business:

Because you had the parts in variety that I was searching for. For my particular bike and I am looking@ other possible purchases to upgrade my look!

Reason I chose this product:

Availability and price!

Service
Quality
Thumbnail of user candicen71
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

I was able to find the tires I needed. But in the end ended up going with a slight different approach to my rear tire. Ordered tires around 2:30pm on a Wednesday, received them both by Saturday of the same week. J&P is always quick to get you quality products that you need.

Reason I chose this business:

Previous purchases.

Reason I chose this product:

Needed tires.

Quality
Thumbnail of user williamg3588
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

They were very kind and knowledgeable and the parts were delivered when promise

The tech was very understanding and saw to my concerns immediately

Reason I chose this business:

Friends recommended them

Reason I chose this product:

To repair my Harley and with preparing friends and family's bike plus they are reliable parts

Service
Quality
Thumbnail of user jamesm10575
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Label says it's right part, still tearing apart exhaust. What a $#*!.

Reason I chose this business:

Square deal.

Reason I chose this product:

Drag specialties/gates

Thumbnail of user dalea368
1 review
0 helpful votes
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July 10th, 2024
Verified purchase
• Updated review

Good experience except the first I ordered did not fit my bike as it was supposed to

Reason I chose this business:

I like their products

Reason I chose this product:

I needed them for my bike

Service
Quality
Quick and easy
July 4th, 2024
Verified site experience
• Previous review
Thumbnail of user troyw457
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Ordered cobra pipes and within two days they were at my that's awesome

Reason I chose this business:

Order from them before and was happy

Reason I chose this product:

Been looking for knew pipes for a while

Quality
Thumbnail of user kaitlynz26
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Needed new headlight for a friends bike, this one did the trick just fine!

Quality
Thumbnail of user barryh540
2 reviews
0 helpful votes
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May 13th, 2024
Verified purchase
• Updated review

Really like the shirt. I wear it to lift weights. It really supports the muscles and firms up the loose stuff.
Size up at least one size. I normally wear a medium T-shirt but bought a size large of the compression shirt. Wish the sleeves were a bit longer. I could probably wear an extra large.

Reason I chose this business:

I like the look of the shirt

Reason I chose this product:

I don't like the fit of the shirt I wore to the gym this morning

Quality
Quick and easy
April 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I like the look of the shirt

Reason I chose this product:

I don't like the fit of the shirt I wore to the gym this morning

Thumbnail of user randyb1319
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Got what I needed in couple days. All good. Will use JP cycle again.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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