• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1277
  • Quality
    8890

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,298
Neutral
318
Negative
245

Instant Feedback

36,046 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,435)

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user brucew1141
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Perfect fit on in about 15 minutes vary few parts or extras I've gotten for my old bike 2001 Honda Shadow 1100 that I didn't have to modify them to fit but the crash bar was perfect fit WOW thanks already been out riding

Reason I chose this business:

You had the right crash bar that I really liked at the right price for my old bike

Reason I chose this product:

Right price right part

Quality
Thumbnail of user samm1727
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Looking forward to doing more business with you in the future thank you

Quality
Thumbnail of user stevenb3620
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Ordered Riding boots but they were too big but going to order the right size.quality was excellent

Boots I ordered didn't fit so user error..had to send them back but I am definitely ordering another pair

Reason I chose this business:

Good pricing and usually have what I'm looking for

Reason I chose this product:

I was in need of new boots HD had them but 40.00 more basically same product

Service
Quality
Thumbnail of user matn14
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

The windshield was great quality and delivered quickly. It was easy to find what I wanted. Thanks!

Reason I chose this business:

History of good transactions

Reason I chose this product:

Good price on things I NEEDED

Quality
Thumbnail of user markw4366
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The selection was great found what I was looking for with ease and it shipped really quickly

Quality
Thumbnail of user williamv1190
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I've never been disappointed when I order always on time when they say it will be delivered.

Reason I chose this business:

Since I bought my bike I’ve always used them.

Reason I chose this product:

Great back support

Thumbnail of user bryanw759
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

So far so good. It took a bit of work but my tank looks brand new inside.

Reason I chose this business:

Had what I was looking for

Reason I chose this product:

Need to repair a tank

Quality
Thumbnail of user jimb3078
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I have ordered from J&P a few times and always had excellent service.
I highly recommend them.

Reason I chose this business:

Selection and quality

Reason I chose this product:

Nice custom looks

Quality
Thumbnail of user jasona1589
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Receiving a rear tire that is already 3 years old is a bit disappointing

Service
Quality
Thumbnail of user matthewd1546
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Satisfied so far lights not installed yet, to dam hot to work on bike.

Reason I chose this business:

Only place with item in stock

Reason I chose this product:

Best led lights available

Quality
Thumbnail of user martyc104
5 reviews
0 helpful votes
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May 8th, 2024
Verified purchase
• Updated review

Can not go wrong with JP, Revzilla, or CG, but very very happy with the ease of finding this product, verifying it would fit, and the extremely fast shipping...Love these guys!

Reason I chose this business:

Past purchases, great great customer service each and every time needed, ease of returning items when needed, and just a fantastic experience every time..

Reason I chose this product:

Originally had a heel-toe shifter on my Freewheeler and changed it to just a toe shifter. Found out a product was made to fill the ugly empty gap, so bought it, got it, put it on, and love it...

Quality
Fantastic company with great customer service
April 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Excellent prices and customer service.

Reason I chose this product:

Really wanted an all around cleaner...

Just fantastic help as always, and Mark in "chat" helped...
March 26th, 2024
Verified site experience
• Previous review

Just fantastic help as always, and Mark in "chat" helped tremendously with price match and looking up a couple extra items. Thank y'all soooo much and God's blessings to all of ya!

Reason I chose this business:

Had the parts in stock and always excellent customer service! Stand behind their sales...

Reason I chose this product:

Just to change the feel of stock levers!

Easy search, good prices, easy checkout
November 30th, 2023
Verified site experience
• Previous review

Easy search, good prices, easy checkout. Thanx so much J&P.

Reason I chose this business:

Always happy with prices and items from J&P. Appreciate the military discount for us veterans. Thanx and God bless ya

Appreciate the offering of great products, including...
November 5th, 2023
Verified site experience
• Previous review

Appreciate the offering of great products, including your name brand, at better prices than others. Hoping these gloves will fit correctly and allow me to do some riding in the chillier winter months. Thanks and God bless y'all.

Reason I chose this business:

Great choices, usually in stock, excellent customer service.

Thumbnail of user dank1213
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

JP knows HD! If it's made JP will have it. If not they can get it!

Fabulous

Reason I chose this business:

Fast service & delivery!

Service
Quality
Thumbnail of user anthonya1917
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

Great parts for older bikes lots of parts for shovel head owners all delivered in a few days

Quality
Great parts for older bikes
June 7th, 2024
Verified site experience
• Previous review
Thumbnail of user craigs1556
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Easy to order, quick delivery, easy to install. Comfortable seat. Very satisfied.

Reason I chose this business:

Previous experience.

Reason I chose this product:

Prievious experience

Quality
Thumbnail of user dawnp851
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I'm always pleased with everything I order. Their products and customer service are exceptional.

Reason I chose this business:

Awesome variety of products

Reason I chose this product:

Affordable prices

Quality
Thumbnail of user charlesw3400
1 review
0 helpful votes
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June 20th, 2024
Verified purchase
• Updated review

Been shopping with J&P for years! Great prices and service!

Quality
Easy ordering and prompt delivery!
December 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Previous purchases.

Thumbnail of user thomash3671
1 review
0 helpful votes
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June 20th, 2024
Verified purchase
• Updated review

Easy to find the exact products im looking for. No hassle on order completion.

Reason I chose this business:

Ive been ordering from J&P for years, never disapointed.

Reason I chose this product:

Klock Werks is hands down the best phone mount on the market! My new Nomad mount goes wherever I want. Le Pera added an excellent look and comfort in seating.

Quality
Easy and cool!
June 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I have been shopping with jp for years. Selection is on point and its easy to navigate to what your lookiing for.

Thumbnail of user dennym100
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Great service. Quick delivery time. Completely satisfied

Quality
Thumbnail of user dantel39
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Fast service, products shipped next day. Thanks for getting me back on the road quickly!

Quality
Thumbnail of user karyb13
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Voltage regulator fit perfect. It was the exact match works great.

Quality
Thumbnail of user donaldc1510
Don
2 reviews
0 helpful votes
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June 19th, 2024
Verified purchase

Carb rebuild kit fixed fuel leak. Received order in three days.

Reason I chose this business:

Fast shipping and good price.

Quality
Thumbnail of user davids12331
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Shipping has been good, parts come as described, website is easy to use.

Reason I chose this business:

Because of the old parts catalog that I still use.

Quality
Thumbnail of user dannyw468
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I was happy with the service with j&p. I received my items quickly. Will order from them again. I haven't had a chance to in box everything yet but have been with previous orders

Thumbnail of user marks7328
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Brilliant service, I actually live in the United kingdom. So when the parts arrived 8 days later, was an excellent result, have used J&p before and same service. And very impressed with the product absolute quality. Well done.

Reason I chose this business:

Only company that had parts i wanted.

Quality
Thumbnail of user billt941
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

It hasn't been installed in the bike yet, it still process. One the plastic washers was cracked, and I'll have to use one of the old ones. Not happy about that after paying what I did for the kit.

It was fine.

Reason I chose this business:

They had what I needed

Reason I chose this product:

Because its what I needed to fix my bike

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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