• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8886

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,292
Neutral
318
Negative
245

Instant Feedback

36,036 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,429)

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user michaeld7349
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

I enjoy shopping in store at my J@P Cycles store. Employees are always helpfull and friendly. They will go out of thier way to look up answers to questions you have if they are not sure of the info. The place is always clean and organized.

Reason I chose this business:

Lots of good products and the store is within 20 min from me. Fast shipping. Products well packed.

Reason I chose this product:

I wanted to upgrade and I like being able to have hands on the product when I shop for my scoot.

Quality
Thumbnail of user davidp6433
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Good product delivered promptly. Exactly what I needed to have water at my disposal on handlebars

Quality
Thumbnail of user deenap38
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

High quality helmet! Very fast shipping. Lots of choices to pick from.

Quality
Thumbnail of user danm2048
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I ordered a preinstalled seat, but the image did not match the product. I called customer support, and Jesse was able to confirm that I was ordering the seat and not the passenger pillion shown in the image. Thank you, Jesse!

Reason I chose this business:

I've always had a great experience with J&P Cycles

Reason I chose this product:

I was looking to buy a more comfortable seat for my '97 Softail, and you had a used one in stock

Thumbnail of user kevinm4939
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Was an excellent experience easy search and check out fair shipping time

Reason I chose this business:

Repeat buyer

Reason I chose this product:

Needed to upgrade battery

Quality
Thumbnail of user rickw976
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

I ordered a seat and it arrived pretty quickly. Overall very satisfied.

Reason I chose this business:

Order from you before.

Reason I chose this product:

I needed a seat for my Harley Softail Heritage.

Quality
Thumbnail of user chrisb4368
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

My experiences have been excellent. I would highly recommend J&P.

Reason I chose this business:

Previous customer

Reason I chose this product:

Needed a new one

Quality
Thumbnail of user rogerd754
1 review
0 helpful votes
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June 17th, 2024
Verified purchase
• Updated review

Great job shipping was very quick got it before arrival date.,

Reason I chose this business:

Have used them for many years.

Reason I chose this product:

Liked how it looked.

Quality
Online help was very helpful
December 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great to deal with

Thumbnail of user brianh3733
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

JP Cycles has great product selection, makes ordering easy and provides fast delivery.

Quality
Thumbnail of user allysonc89
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

No problems with our order from beginning to end.will be back.

Quality
Thumbnail of user wendyz146
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Exactly what I ordered always a good place to order from never disappointed

Quality
Thumbnail of user michaeld7527
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Been a long time customer. Very pleased with product and service.

Reason I chose this business:

Needed a part

Reason I chose this product:

Couldn’t see through windshield

Quality
Thumbnail of user michaelg6919
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

J&P cycles rocks my son is a little vertically challenged we couldn't figure out a way to fit him on a wide glide without going through a bunch of stuff to put meds on and he's wanting to do some long distance travel so we looked everywhere for floorboard kits. The only people had it was.J&P awesome customer service in fairly quick shipping. Should've paid the extra 20 bucks. So we could have took advantage of these beautiful sunny days sooner.

Reason I chose this business:

Only people to have the part I needed

Reason I chose this product:

Looked like good quality

Service
Quality
Thumbnail of user davidg7025
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Great job I am very pleased with the fast delivery, I spoke on phone to customer service and they were very helpful and very responsive

Great

Reason I chose this product:

Needed for my bike, looked up on internet and ad came up. I will use them again

Service
Quality
Thumbnail of user robertw6233
1 review
0 helpful votes
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May 11th, 2024
Verified purchase
• Updated review

Good selection and good shipping unless they use usps. They have good communication and a helpful customer service chat or call center. Have made numerous purchases with them.

Reason I chose this business:

Previous purchases

Reason I chose this product:

Looking to put heel shifter on my motorcycle

Service
Quality
Smooth transaction
April 6th, 2024
Verified purchase
• Previous review

Easy to find accessories for my specific vehicle, shipping is fairly quick and well packaged.

Reason I chose this business:

Prior sales online and in store

Reason I chose this product:

Looks and availability

Quality
Thumbnail of user michaelp7016
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Purchase and price were fine, product is not meeting expectations...Could not load map to bike, attempting to "optimize" using the FP4, multiple trips with bike, still not right

Reason I chose this product:

Newest, matched upgrades already on bike

Quality
Thumbnail of user johng7538
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

So far so good. We will see how long they hold up. Why do I need a featured review?

Quality
Thumbnail of user martinm1641
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Website is clear and efficient. Takes no time at all to find what I'm looking for and complete my order. Haven't had any problems.

Reason I chose this business:

Recommend by my mechanic

Reason I chose this product:

Also recommend by my mechanic

Quality
Thumbnail of user charlese749
2 reviews
0 helpful votes
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April 10th, 2024
Verified purchase

My experience has been worth my investment purchasing products from your company makes me want to return for other purchases. I will definitely be looking at your site first for now on for products. I'm interested in thank you J&P Cycles.

Reason I chose this business:

Product was available and in stock

Reason I chose this product:

This is the product I needed at the time

Quality
Thumbnail of user jefft1249
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

To slow will not order from you again
I could of ordered same part from Amazon and had it the next day

Should of come with a regulator and didn't almost all kits do

Reason I chose this business:

Like your customer service

Service
Quality
Thumbnail of user b.w5
2 reviews
0 helpful votes
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May 19th, 2024
Verified purchase

Took forever to find what I was looking for... but Hey! I've been lost in worse places, also new to your store.

Reason I chose this business:

New the name as "Reputable"

Reason I chose this product:

Lost a foot peg and needed a tool bag!

Quality
Thumbnail of user garekh
2 reviews
0 helpful votes
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May 31st, 2024
Verified purchase

2nd set of Moto tires from J&P. They're quick to ship and prices are hard to beat. Will order a 3rd set shortly!

Reason I chose this product:

Tread pattern I desired

Quality
Thumbnail of user camiloc24
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

The shield is close to one's face, Dark and nice optics, you'd need to rethink the way you put On and takeoff your 3/4 helmet, their is wind noise at 45 mph an Up, it may affect your eyes with dust debris (from the slight opening between shield and helmet). Because of that, it didn't fog. As most things, their's + & - to it all. You'll make that decision.

Reason I chose this business:

Best price today...

Reason I chose this product:

Trying for a better perifualvision on a 3/4 helmet. (from goggles).

Quality
Thumbnail of user clayn26
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Received quick. Easy to install. Great product. I would recommend this product and the supplier.

Quality
Thumbnail of user nancym4098
1 review
0 helpful votes
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June 16th, 2024
Verified purchase
• Updated review

I like it and it's easy to order and my shipment came right at the time it said it would

Reason I chose this product:

It’s a gift

Quality
Great with the chat from Mr Rex
May 15th, 2024
Verified site experience
• Previous review

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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