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J&P Cycles has a rating of 4.7 stars from 9,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
36,020 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Received quick. Easy to install. Great product. I would recommend this product and the supplier.
I like it and it's easy to order and my shipment came right at the time it said it would
It’s a gift
The packaging of the parts I received was very dirty and dusty like they had been sitting on the shelf for a long time. One of my front calipers was manufactured 4 years ago and the other caliper was manufactured 2 years ago. The PM engravings are different on each one. I thought I was buying new parts.
Great selection of product
Need to replace the brake system on the front of my Harley
Wasn't able to sign in as customer. My account worked off user name & Password but wouldn't works this time. Not sure if things have changed, it's been a while since I have purchase from site. Thank you
The equipment I ordered was to be guaranteed fitment for my motorcycle. I believe that to be a subjective statement as it required field modification to appropriately fit my bike. It was close, just not that close.
J&p did a great job with the shipping and quick delivery time, however I'm not happy with the product. The tire was out of round which made it very hard to balance. Paying 360$ for a tire you expect it to be perfect; it was not. I'm very unhappy with the Harley Davidson/michelin scorcher 31 tires. Will not be buying another set. As I've heard this is a common issue when I took them to the shop to have them mounted and balanced. (This info came from a Harley master tech)
I’ve used them before and they do great with your tracking and shipping. Prices are great.
It was what came on the bike
Ordered easily, shipped quickly, arrived on time. Product was just what i ordered.
Previous purchase
The helmet got here fast and the ordering process was easy. Overall great experience
After placing my order, I realized I was only a few dollars short of free shipping. I contacted your customer service who was very accommodating in canceling my order so that I could add more items and send in a new order. Thanks!
See above
Seems hard for me to find unlined deerskin gloves in a brown that matches the leather on my Indian motorcycle. I’m glad you carry them.
Great - at my request, Cathy was quick to cancel my order so that I could add more items. Thanks.
I received notification that gloves I’m interested in are now in stock.
I never had a problem with the return or buying a products on here
They're shipping is great and I always get what I want from here
Because I needed a new helmet and they're good but also cheap here
Always have good service here
Previous orders
Great website and shipped fast, parts selection and filters were super helpful and the part fit right away exactly how I wanted it to
Site is easy to navigate and quickly found what I was looking for. Order was processed quickly and arrived in a timely manner. I appreciated the free shipping as well. Will buy from again.
The prices for what I needed were moe cost effective than their competitors. Plus I've known about this company for years so they must be doing something right to remain in business this long and continue to serve the motorcycling community.
Products were what I was looking for specifically. Most other vendors did not carry what I needed.
Ordered seat,arrived when it said it would be delivered,satisfied!
Odered stuff from them before!
Like the way it looks on bike!
AO coolers keep cold as well as any you can buy. This size works well for our boat
Price and service
AO work well on my motorcycle
Fast, great service! Will order again, will recommend this company for great products and fast delivery...
Great products...
Needed basic upkeep...
FedEx got my order here safely without getting it lost, not like the USPS, that lost 2 orders for me in the past 2 months, ty for using FedEx or UPS.
Online, I always shop for bike parts from J&P Cycles.
The price was reasonable for me.
Pretty easy to find things. Excellent customer service and support.
Have what I need
Looked like it would be a good cockring
Parts availability
Needs recommended parts similar to what your viewing to show other options
Parts availability
Mini floorboards fitted perfect for my 48. Very satisfied!
Very prompt service and shipping. I will definitely order from J&P again
Great prices and service
The best products for my needs
Received my order in a timely manner and it was packaged well.
Ease of ordery
I needed it
Very fast shipping and the product is nice too! I would recommend.
Trusted and fast shipping.
It's hard to give a review when you just ordered the part.
Familiarity
Because I need it to stop the check valve from leaking gas.
Fast shipping, good product selection, and handle returns when needed in a timely fashion.
Good reputation
Quality and fit is good
I would give 10 stars but the brand new toolbox I bought from JP cycles had rust on the inside of it understandably so but I spent over $100 for this tear dropped toolbox +75 for the mounting kit. I went ahead and put it on but other than that JP cycles was amazing. Can't blame them as a company. This is more of a worker. Let that slide by or did not notice it as you would have to open the toolbox to see the rust on the latch, but you know rust is like cancer.
Online advertising and friends
Great prices wonderful product reviews
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
If this issue persists Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com