• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user kend664
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I have ordered a variety of parts for a variety of bikes over the years. NEVER disappointed in the quality of their parts.

A minor SNAFU when purchasing some "Bagger Bars". Wrong SKU number was pulled and sent. A single call to their customer service line rectified the problem and the correct parts were sent out rather quickly.

Reason I chose this business:

J&P offers more reasonably prices parts than I can get through the H-D website or dealers.

Reason I chose this product:

J&P offers more reasonably prices parts than I can get through the H-D website or dealers.

Service
Quality
Thumbnail of user troyb559
1 review
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

The customer service rep was friendly, and (seemed) knowledgeable, however, the parts didn't fit.

Reason I chose this business:

Searched online.

Reason I chose this product:

Because the rep said they were what I needed.

Quality
Great guidance from customer service, very easy order!
June 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great inventory,,excellent customer service!

Reason I chose this product:

Only one available for my bike.

Order was easy
January 30th, 2024
Verified site experience
• Previous review

Order was easy. We'll see how quickly it arrives.

Thumbnail of user richg265
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Some of the Shifter Rod parts were listed as "Will Fit" for the 2011 Dyna Fat Bob that were not for this bike. These were mid shifter rods. The Shifter Rod I ended up ordering, I was told it was a factory replacement and it was not. After extending the shifter Rod as far out as I felt comfortable, it was still an inch and a half shorter than stock. Had to make an adjustment to the shifter to make this work. I love the service and the people, but they can do a better job categories the parts better for the bikes they will fit.

Reason I chose this business:

Good selection of parts.

Reason I chose this product:

Replacement for my stock shifter rod.

Quality
Thumbnail of user charlesh3368
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

We all know H D stands for hundred dollars and only sell u stock

Quality
Thumbnail of user jacobo317
1 review
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

Good work on all the thing so nice items fit perfectly. Except a couple items ago I had an issue.

Reason I chose this business:

Good company

Reason I chose this product:

Want that product necessary for my rebuild

Quality
Good work on all the thing so nice items fit perfectly
June 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good company

Reason I chose this product:


Want that product necessary for my rebuild

Excited to see products now thanks
January 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Happy with your great quality products!

Thumbnail of user benjaminp584
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

It was what you would expect the parts came and were on time and as advertised

Quality
Thumbnail of user christinap1012
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

The shirts and hoodie I purchased were sized well and did not shrink when washed. The hoodie was nice and thick and the shirts were every soft.

Reason I chose this business:

Had a gift card.

Reason I chose this product:

I didn't feel comfortable buying parts for my bike online so I went with shirts and a hoodie.

Quality
Thumbnail of user dennisk933
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

HELMET FITS AND LOOKS GREAT. USED IT RIGHT AWAY ON A 400 MILE RIDE. DID NOT NEED THE VISOR DURING THE RIDE THIS TIME

Reason I chose this business:

ONE OF MY MAIN CHOICES FOR MOTORCYCLE PRODUCTS

Reason I chose this product:

PRODUCT AND PRICE I WAS LOOKING FOR

Quality
Thumbnail of user joeh2093
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Ordered four tires and the first two arrived four days later. The other two showed up two days later.

Reason I chose this business:

When I was younger, years ago, I used to order motorcycle parts from J&P Cycles. Thought I'd give it a shot again.

Reason I chose this product:

Looking for cheaper OEM tires for our training bikes.

Quality
Thumbnail of user michaelw7335
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

My experience so far has been very good. I wish they kept their merchandise on the store shelves in stock and more of a selection for indian. Will be coming back to look at new items coming out.

Reason I chose this business:

Location, sales and variety of products..

Reason I chose this product:

Love the look and price with military discount..

Quality
Thumbnail of user dominico58
1 review
0 helpful votes
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July 6th, 2024
Verified purchase
• Updated review

Thanks for the products & service…………………………………………………

Reason I chose this business:

Cause you had the parts I needed……,………………………….

Reason I chose this product:

To replace missing parts

Quality
Great Experience
June 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Cause you had my parts & I've used you guys before.

Reason I chose this product:

To replace missing parts

Thumbnail of user nicholasb1210
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Great product, shipping could of been faster. Had to wait 7 days after I paid for it to ship out

Reason I chose this business:

Ordered previously

Reason I chose this product:

Great price and quality product

Quality
Thumbnail of user rigobertor44
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Amy in customer service was very helpful. Only negative is I had to send photos to process my refund.

Amy in customer service was very helpful.

Service
Quality
Thumbnail of user preacherd1
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Extremely quick shipping. Had my order in 2 to 3 days. Updates are the best!

Reason I chose this business:

Quality and speed of service.

Reason I chose this product:

Have used Chrome Works bars before. Good quality for the value.

Quality
Thumbnail of user johnw4665
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

Ok so far! Ok no problems yet! Somewhat difficult to install but...

Reason I chose this business:

They had the part

Reason I chose this product:

Cause I want it

Quality
Ok so far!
June 22nd, 2024
Verified site experience
• Previous review

Ok so far! Ok

Reason I chose this business:

They had the part

Reason I chose this product:

Cause I want it

Thumbnail of user justinj695
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Website is easy to use, and I was very satisfied with the quality I received

Quality
Thumbnail of user carlh821
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Tire is great but I ordered it with white letters and it doesn't have white letters. As shown in the pic on your website

Quality
Thumbnail of user nealr105
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Fairly easy to find the parts I was looking for and reasonable prices.

Reason I chose this business:

Reputable company for many years

Reason I chose this product:

Needed for a replacement.

Quality
Thumbnail of user geoffk51
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Everything was as it was supposed to be, get it when they said I would.

Quality
Thumbnail of user elliottb126
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Good, except delivery time was very slow. Fortunately I was in no hurry.

Reason I chose this business:

Friend recommendation

Reason I chose this product:

Angle I needed

Quality
Thumbnail of user dylanw384
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I would like the website to be a tad more user friendly. I could still navigate it easily but could be a little better

Quality
Thumbnail of user rickeyr66
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

As expected. As expected. As expected As expected. As expected. As expected As expected. As expected. As expected

Reason I chose this business:

After market parts After market parts After market parts

Quality
As expected
May 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

After market parts

Works as one would hope
February 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

First of my regular suppliers that I happened to check with.

Reason I chose this product:

A regular “go to” supplier I use..

Thumbnail of user matthewb2640
2 reviews
0 helpful votes
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June 5th, 2024
Verified purchase

FedEx screwed up shipping, as usual. Would have been able to finish a project with a competent shipper.

Reason I chose this business:

Good selection, good prices

Reason I chose this product:

Known quality item.

Quality
Thumbnail of user larryf895
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The price for the bracket after duties and taxes was crazy...I was going to make something but decided to get the original piece.

Reason I chose this business:

Been there for years, because of the availability of the products

Reason I chose this product:

Your the only one who could provide it. Without crazy shipping fees

Quality
Thumbnail of user jasonc3072
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I am overall happy with my purchase. The shipping was fast and all that. Just should have been more clear in the tire that you will need inlet gaskets for the install

Reason I chose this business:

Reputable brand. Highly recommended by YouTube influencers

Reason I chose this product:

Good reviews

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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