• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8885

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,295
Neutral
318
Negative
245

Instant Feedback

36,010 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,428)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user morgano19
2 reviews
0 helpful votes
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May 28th, 2024
Verified purchase
• Updated review

Good Prices, Great time on orders being processed and shipped.
Price and past experience.
Price and availability.

Reason I chose this business:

Price and past experience

Reason I chose this product:

Price and availability.

Quality
Hum...
May 27th, 2024
Verified site experience
• Previous review

Hum...Ok. Price

Need to be able to order-even if out of stock
May 17th, 2024
Verified site experience
• Previous review
Thumbnail of user edwardv447
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Thanx! Was worried I would not find all 3 parts! Thanx for fast ship too

Reason I chose this business:

Previous satisfied customer

Quality
Thumbnail of user davidb12133
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

All good, as usual. Thanks.
Until I need to satisfy some AI review BS!

Reason I chose this business:

Go to for stuff.

Quality
Thumbnail of user vincentf378
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Good parts, not cheap but came in time.
I recommend the store

Reason I chose this business:

Why not? You guys had the parts i needed

Reason I chose this product:

Cause i needed it to attach my blinkers

Quality
Thumbnail of user barryg467
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I get paid for this stuff.parts work case closed have a bike to pound on

Reason I chose this business:

You had the part i needed.

Reason I chose this product:

I needed the item.

Quality
Thumbnail of user breet32
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Good product. Came in a timely manner and fits my 84 sportster perfect

Quality
Thumbnail of user williamv1158
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

Quality parts and quick shipping every time I have ordered something

Reason I chose this business:

Helped me in the past

Reason I chose this product:

Need quality parts

Quality
Got 10% off code but couldn't find where to enter it
April 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I was looking for

Reason I chose this product:

Nice design

Great stuff
April 4th, 2024
Verified site experience
• Previous review
Thumbnail of user renem434
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Quick and easy got what I needed. Delivered in time for my ride coming up.

Quality
Thumbnail of user steveb3549
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Attentive, prompt, friendly, knowledgeable, met my expectations, great customer service

Reason I chose this business:

When i went into store, very customer service oriented.

Reason I chose this product:

Safety, looks

Quality
Thumbnail of user michaeld7513
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Parts ordered fit exactly as supposed to. Quick delivery fair price..

Quality
Thumbnail of user matthewo619
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

It got delivered in a timely manner. Seems like everything worked out.

Reason I chose this business:

Had my part.

Quality
Thumbnail of user jesusv228
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I've been buying stuff from them and really enjoy the experience, that's why I keep coming back.

I was just wondering if they had stuff for my bike specific and they didn't.
Too bad cuz I really like J&P, maybe someday soon.. Custom Vulcan 900

Reason I chose this business:

I liked what I saw, good stuff and good deals.

Reason I chose this product:

I shopped around and liked what I saw here.

Service
Quality
Thumbnail of user jeremym1455
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Exactly what I needed to get my bike running after 11 years sitting.

Quality
Thumbnail of user corye331
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Didn't receive package on time when I payed for the early delivery.

Reason I chose this product:

Cheaper than other places

Quality
Thumbnail of user caseyl267
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Services were great! Site helped me part match for my bike. Everything fit perfect.

Reason I chose this product:

Needed them

Quality
Thumbnail of user davids11988
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

I recently made an order for new tires and only one tire got delivered I called and he order was corrected within two days and friendly and courteous customer service over the phone thank you very much

Friendly courteous and Speedy customer service

Service
Quality
Thumbnail of user stacim131
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Ordered some parts for my bike and received them days before expected. Repeat shopper.

Quality
Thumbnail of user paulo1004
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Good just like any other online order. Shipping seem slow to item from the same area.

Reason I chose this business:

Like your product and convenience to parts.

Reason I chose this product:

ThoughI needed a Chang since going on long trip

Quality
Thumbnail of user ronw1034
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

It took almost 2 weeks to get the rest of my order.thats not acceptable

I wanted to know where my order was and was told I could shop elsewhere if I didn't like what I was told.

Reason I chose this business:

I've had no trouble in the past

Reason I chose this product:

I needed it

Service
Quality
Thumbnail of user nicolec2671
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Great service! The product that I wanted was in stock. Fast shipping.

Reason I chose this business:

Item in stock.

Reason I chose this product:

Good reviews.

Quality
Thumbnail of user harryw584
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Found what I need quickly. It was shipped and on my door steps in few days.

Reason I chose this business:

My source for old bike parts!

Reason I chose this product:

Direct replacement.

Quality
Thumbnail of user scott50
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

The purchase through J&P wasn't bad but the amount of time it took to get here was nearly 10 days. I have purchased larger items before in the past that I received within 5 days, so that was a little disappointing.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user stephenc2525
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Product fit my Harley, yet the search engine as they all do, don't narrow down parts for that year n make of the bike

Quality
Thumbnail of user cheyennes74
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I received my part in a timely fashion, it was the exact part I needed. Worked fine.

Reason I chose this business:

Because, it had the part I needed.

Reason I chose this product:

Because my part wore out and I needed a new one to make my motorsickle run.

Quality
Thumbnail of user patrickt853
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Always good and it's a easy site to navigate and parts supplies are well displayed on pages to look into I wish this company was in Canada because the shipping is expensive for me otherwise it's good

Reason I chose this business:

You have parts

Reason I chose this product:

Good looking part

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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