• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1276
  • Quality
    8882

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,293
Neutral
318
Negative
245

Instant Feedback

36,005 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,425)

Rating

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Reviews that mention popular keywords

customer service (1217) quality parts (223) right part (295) quality products (207) credit card (56)
Thumbnail of user sanfordh27
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Expert advice, got my item out to me quickly, no issues at all

quick answers, quick support

Reason I chose this business:

Shopped with them for years

Reason I chose this product:

Needed a replacement baffle

Service
Quality
Great store
May 8th, 2024
Verified purchase
• Previous review

Great service as always, speedy delivery, awesome products

Reason I chose this business:

Shopped many times before

Reason I chose this product:

Dual action

Quality
Thumbnail of user donalds2173
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The battery functions excellently and installation was straightforward.

Reason I chose this business:

Availability of good products

Reason I chose this product:

Battery on bike is acting up and riding season has just started

Quality
Thumbnail of user robertc8299
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Works as advertised did it's job no more foggy lens...

Quality
Thumbnail of user mariar3371
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Had to return and it work out great. Got something else. Thanks

Service
Quality
Thumbnail of user terrya975
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Delivery was way before due date.! I can always count on J&P cycles.!

Reason I chose this business:

Quality parts and delivery.!

Reason I chose this product:

5 star recommendation.!

Quality
Thumbnail of user leslien470
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Arrived a lot faster than I expected it to. We will definitely order through here again!

Reason I chose this business:

Heard great things.

Quality
Thumbnail of user thomasg2719
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Product arrived as described. Did not have any issues with shipping.

Quality
Thumbnail of user jasonc3102
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Ordered a slip on exhaust for my 2021 Indian scout received them in two days

Reason I chose this business:

Great company with great options

Reason I chose this product:

Fit my bike

Quality
Thumbnail of user toddo176
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Everything including returns always goes smoothly with J&P.

Quality
Memphis Shades Batwing Fairing
March 31st, 2024
Verified purchase
• Previous review

Everything was great except at no fault to J&P the Memphis Shades Batwing Fairing windshield trim was received without the three required washers being in the shrink wrap packaging.

Reason I chose this business:

Everything was great, thank you very much.

Reason I chose this product:

Everything was great, thank you very much.

Quality
Thumbnail of user lindseyf177
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Easy to find the part I needed, timely delivery. Always a good purchase.

Quality
Thumbnail of user cliffordc195
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Matched up my vehicle with the parts for a perfect fit. Ordered and received within days!

Reason I chose this business:

Quality parts in stock, matched to my vehicle.

Reason I chose this product:

Needed them.

Quality
Thumbnail of user neilusc
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

J&P have all the stuff and no delays in communication or shipment.
Good outfit.

Quality
Thumbnail of user erich2680
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Extremely happy with the goggles that I bought...and it was shipped very quickly.

Reason I chose this business:

I found it shopping online

Reason I chose this product:

I needed a new pair as my old pair were scratched up badly.

Quality
Thumbnail of user jeremyh1111
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Other than having to jump through hoops now for a 850 seat…. I should have just returned it.

No very helpful- just contact manufacturer

Reason I chose this product:

Last time for Saddleman

Service
Quality
Thumbnail of user zachp264
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Super fast shipping! Everything was exactly what I ordered.

Reason I chose this business:

Reliability

Reason I chose this product:

It’s what I wanted to install in my bike.

Quality
Thumbnail of user danielp2829
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

On time. Right part. Good experience Nice people, been using them for years. Thank you

I

Service
Quality
Thumbnail of user rayd539
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

A+. Great experience I will definitely want her again. Was very helpful

Service
Quality
Thumbnail of user brentl280
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Package arrived early and in good condition. They had exactly what I needed.

Quality
Thumbnail of user jordanj436
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Fast Shipping and great service. Will shop here again in the future.

Quality
Thumbnail of user nicks1771
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Excellent grips at a good price. Fit great and easy to put on.

Reason I chose this business:

Fair prices

Reason I chose this product:

Needed new grips.

Quality
Thumbnail of user frankz633
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I've ordered a few things over the years, never an issue. Would recommend.

Reason I chose this business:

Previous purchases and good experiences

Reason I chose this product:

I needed a replacement

Quality
Thumbnail of user charlesb3787
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Light fits and works well in my 2000 Heritage. Had to make a wire adapter / jumper to fit it to the original wiring.

Quality
Thumbnail of user annat1228
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I received my items pretty quickly after ordering. I am happy with J&P Cycles. I'll be back for more.

Quality
Thumbnail of user ericg1878
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Got a Rick's Motorsport Electrics Stator, for my 04 636, only have about 100 miles on it but it's doing its job well (with the new Rectifier, purchased elsewhere)

Reason I chose this business:

Reviews of other products & parts stock

Reason I chose this product:

Recommended by other customers to use RME's Stator & Rectifier.

Quality
Thumbnail of user patrics13
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Needed assistance so used the chat to make sure parts would fit, placed order easily, got the goods a few days later, everything went smooth.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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