• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8879

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,296
Neutral
317
Negative
244

Instant Feedback

35,998 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,422)

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user erich2664
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

I ordered on a Sunday and it said 5 days to get my breaks and it was 10 days before I got them.
Not happy about that.

Reason I chose this business:

Product quantity

Reason I chose this product:

Needed break's

Quality
Thumbnail of user robertf4037
1 review
0 helpful votes
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June 8th, 2024
Verified purchase
• Updated review

Always easy to find what you need, great prices and easy checkout

Reason I chose this business:

I always purchase from J&P

Quality
21 Street Bob
February 23rd, 2024
Verified purchase
• Previous review

Answered all my questions and as always simple ordering. I prefer J&P over all motorcycle after market parts. I have never had a problem. Thanks

Reason I chose this business:

I prefer J&P

Reason I chose this product:

Replacing exhaust

Quality
Thumbnail of user dalliss1
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Well they are in and we shall see how long they hold up. Overall they appeared to be pretty decent, did notice that the rear cam shoe is a tight fit in the cam shoe tool, took some playing with but I got it in. I did feel like the price was a little high but everyone knows HD stands for hundreds of dollars 😂

Reason I chose this business:

Well known and trusted

Quality
Thumbnail of user henrym879
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

I've been ordering parts from J&P cycles for many years and J&P cycles has always been fast and reliable with quality parts and excellent customer service!

Reason I chose this business:

Tried J&P cycles years ago and have always been happy with their parts and customer service, so when you find a good and reliable company like J&P you stick with it!

Reason I chose this product:

Because they had what I wanted at a fair price, J&P cycles is the first parts supplier I go to when needing a part!

Quality
Thumbnail of user frankh1010
2 reviews
0 helpful votes
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June 5th, 2024
Verified purchase

Thanks ……I got the parts I wanted."":**********
No not Interested in this part of survey

Reason I chose this business:

Parts available

Reason I chose this product:

I’ll get back with you..

Quality
Thumbnail of user gregoryc1301
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Statement of next day shipping is not always true. Some of the items are shipped direct and others from different warehouses. When it is shipped USPS you can wait more than 10 days to receive your items.

Reason I chose this business:

Good selection and fair prices.

Reason I chose this product:

They were what I was looking for.

Quality
Thumbnail of user shelleyo71
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Very good, extremely helpful staff.
The baffles required were not in stock, so they suggested shipping them from another store to the hotel where I was staying, ensuring delivery would be made before the end of my vacation.
They arrived promptly and well packaged, with clear information on the labels.

Reason I chose this business:

The vance and hinds guy suggested them

Reason I chose this product:

The UK are introducing new sound laws for motorcycles, so quiet baffles were needed to meet the sound requirements.

Quality
Thumbnail of user jamesb9475
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Overall site layout is friendly on computer and mobile. Parts are all reasonably priced for current market. Shipping of multiple items could do with some additional care when in regards to heavy and bulky items smashing smaller more delicate items when boxed together.

Reason I chose this business:

Consistency and reliability. Great customer service when needed.

Reason I chose this product:

Necessary maintenance

Quality
Thumbnail of user davids12207
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Orderd several items over the last few years. Always exceptional customer service and products are spot on.

Reason I chose this business:

Orderd previously

Quality
Thumbnail of user jamesb9742
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Bought this for my 97 Heritage Springer. If fit perfect and I am very happy with the service and shipping experience I got from J&P Cycles.

Reason I chose this business:

I first looked at Motherwell Products and they were out of stock. I’ve known of J&P Cycles for years so I thought I would check and sure enough they had it in stock.

Reason I chose this product:

Seen this product on several bikes on Facebook and it was recommended.

Quality
Thumbnail of user steveb3465
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

This battery is supposed to be a direct replacement. It is except for the negative cable. The cable has a 90 degree end and because of the cable size and the inset on the battery terminal it wouldn't fit. Bent it to a 45 degree angle all is good.

Reason I chose this business:

I have bought from them e few times without any issues. That means alot to me.

Reason I chose this product:

I wanted a few more cc amps than the stock battery.

Quality
Thumbnail of user joshg508
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Always a good experience buying from jp. I will certainly buy from them again

Quality
Thumbnail of user thomasd1941
2 reviews
0 helpful votes
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April 24th, 2024
Verified purchase

Found parts and used chat to confirm I had the right products for the make and model. The site does tell you but there was an Item I wasn't shore of. Another great Experience! Keep it up J&P.

Reason I chose this business:

Happy with first order.

Reason I chose this product:

Happy with reviews and first order products.

Quality
Thumbnail of user maurices197
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Product is overrated. There are discolorations in the paint used on the risers and they do not cover the handlebar tension area the same as stock. I'm keeping the risers but not overall satisfied with the product. I expected more.

Quality
Thumbnail of user jonathanc1463
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

I had no issues whatsoever. The site was easily navigated, the choices were endless, and I had no problems paying out. All and all I would recommend to anyone needing specific parts for DIY applications. Perfect!

Reason I chose this business:

Google search gave me a few options but this was the best one I found for new parts by far. Cheap and easy to use.

Reason I chose this product:

I had a flat and needed a new tire. I just bought the bike and it needed tires when I bought it so...

Quality
Thumbnail of user mariol416
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

I really liked how easy it was to find what I was looking for on the site, how fast the delivery was & for the many times I ordered (purchase) items at JP cycle never disappointed.

Reason I chose this business:

They have a wide range of products.

Reason I chose this product:

That’s the product I needed.

Quality
Thumbnail of user mirandah180
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Shipping was fast, selection is fantastic. I enjoyed my experience and will remain a customer at J&P Cycles.

Reason I chose this business:

Selection and part availability.

Reason I chose this product:

Matched what I was looking for.

Quality
Thumbnail of user everettm83
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

There should have been a rubber mounting gasket to fill the space between the light and fender I filled it with silicone but that is not the way to have to cobble it up to make it work

Reason I chose this business:

Thought it would be closer to original Harley light than other places

Reason I chose this product:

Because I needed a tail light assy

Quality
Thumbnail of user lawrences1061
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Didn't get my 10 % discount and it was my first order and you shouldn't offer it if you're not going to give it.

Reason I chose this business:

Had part I needed

Reason I chose this product:

Because I needed it

Service
Quality
Thumbnail of user butchm30
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

The reason that I order from J&P, is because they ALWAYS deliver my purchases within a 7 day time frame. The merchandise is ALWAYS the quality that I expect to get, and the fitment, as well. I recently purchased an aftermarket fairing, quick release mounts, and wind deflector, all from Memphis Shades, for my 1997 Road King. It took me no more that 40 minutes to install. Everything fit as it should.

Reason I chose this business:

I have purchased from J&P before this most recent time, and have always been satisfied with my purchase, and satisfied with the delivery frame time, from them.

Reason I chose this product:

I chose Memphis Shades, because I knew they had a good product, at a reasonable price.

Quality
Thumbnail of user kimberc14
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Fit perfect, exactly what I needed! Very happy with both of the caps!

Reason I chose this product:

For my fiance

Quality
Thumbnail of user diegou15
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Thanks a lot for the products. It arrived very faster to my address.

Best regards.

Reason I chose this product:

For the trade mark

Quality
Thumbnail of user francest417
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

JP cycles had exactly what I needed in stock and it shipped quickly.

Reason I chose this business:

Ease of use of website for older bike

Reason I chose this product:

Best wires for a 82 HD

Quality
Thumbnail of user robertl5461
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Neither Drag Specialties nor JP Cycles noted in their description special discovery parts were needed.

Quality
Thumbnail of user jamesp5610
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

I called the customer service number to report the damaged lens. The associate apologized for the part arriving damaged, and had a replacement sent the next day. Very Good Customer Service!

Reason I chose this business:

Past experience with the company

Reason I chose this product:

I needed a lens because the one on my bike got broke.

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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