• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8878

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
244

Instant Feedback

35,999 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,421)

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user stevec2882
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

As always J&P Cycles knocked it out of the park.My parts came in on time and was just what I ordered.I will be using them in the future as I need parts.

Reason I chose this business:

Used before

Reason I chose this product:

Needed them

Quality
Thumbnail of user anthonyq404
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

The website is set up well and it is easy to place your order, good price, fast delivery, free shipping, came next day.

Order status question.

Reason I chose this business:

Product selection, service and price.

Service
Quality
Thumbnail of user jaysonw45
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Shipping is outrageous. Jp cycles is decent just wish they didn't charge so much on shipping

Reason I chose this business:

Couldn’t find it on Amazon or eBay

Quality
Thumbnail of user garyz326
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Could not ask for better service, product, price. Perfect fit, will be my first choice for parts would recommend J&P to all.

Quality
Thumbnail of user derekt243
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I always have had a seamless experience and the information and/or advice was excellent.
Thanks guys - keep up the good work!

Service
Quality
Thumbnail of user lynnm1522
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Great experience ordering and receiving my product. It was exactly as described. I love it on my bike.

Reason I chose this business:

They had the product that i needed as at reasonable price.

Reason I chose this product:

I needed a luggage rack that motherwell no longer makes in chrome. I found it here.

Thumbnail of user anthonyo747
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase

The part fit well and performs well and I will be using this company for my next purchase in the near future

Quality
Thumbnail of user williamf2617
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

J&P Cycles website is well built and reflects the professional customer service that they have provided for years.
Parts descriptions and fitment notes help to select the right part.
The ordering, shipping and billing process is straight forward easily understandable avoiding the confusion that is often times found at that stage of the purchasing process with other online merchants.
There are only a few suppliers that I trust to get me the right parts at a fair price when and where I need them and J&P Cycles is definitely among them.

Reason I chose this business:

One of the best.

Reason I chose this product:

Exactly what I needed.

Quality
Thumbnail of user kurtm484
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I purchased a Michelin Commander II tire for my Victory. The price was great, and the tire arrived within the expected date.

Reason I chose this business:

Convenient online shopping.

Reason I chose this product:

I've used this tire before and was happy with the performance.

Quality
Thumbnail of user daniels4808
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Got what I needed,on time... never had any problems with your service or parts, always use you guys.

Reason I chose this product:

Mothers Day gift for wife.

Quality
Thumbnail of user danov3
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Always easy to place orders...and always receive them fast

Quality
Thumbnail of user rickl677
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great price for Harley oil filter. Will be installing when weather gets better. Could not beat the price. Thank you.

Quality
Thumbnail of user stephenk1693
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Love the ease of ordering, unlike the other company kept me on the line for a half hr only to tell me they don't ship to Hawaii

Quality
Thumbnail of user donk527
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Thanks for the opportunity to purchase the speakers and when I get ready to upgrade my motorcycle I'm going to be getting my equipment from J&P Cycles

Service
Quality
Thumbnail of user scottt1598
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Quick and Easy!…………………………………………………………………………….,,.,,,,

Quality
Thumbnail of user louisr205
3 reviews
0 helpful votes
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June 4th, 2024
Verified purchase

Easy to use a product fit perfectly and has discounts for veterans

Reason I chose this business:

Always use for our Harleys

Reason I chose this product:

To lower sportster

Quality
Thumbnail of user brucec1730
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Wonderfully mastered your website and found the right $#*!

Reason I chose this business:

Only one offering those sizes tires

Reason I chose this product:

Had dry rotted tires

Quality
Thumbnail of user jimp1526
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Came early and fit perfectly."………………………………………………………………

Quality
Thumbnail of user jasonv918
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Very pleased with my purchases! Fast and prompt service even on a holiday weekend.

Quality
Thumbnail of user vincew86
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Was very dissatisfied with the length of time it took to get my harness through the Postal service! I made the order on 3-31-24 received it on. 4- 10-24 Not happy!

Reason I chose this business:

Because I’ve bought lots of parts an tires here

Reason I chose this product:

Because I needed it!

Service
Quality
Thumbnail of user kirkt116
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

Customer service was polite and helpful. They helped with product knowledge and answered questions about shipping.

Great

Reason I chose this business:

Easy to use website….prices and can look at numerous options for the same part on one site.

Service
Quality
Thumbnail of user planosisv
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Easy peasy shopping g on their website! A good selection to choose from, easy purchasing and quick delivery. Got my new helmet in time for the IFRD ride.

Reason I chose this business:

Best prices and cute helmet designs

Reason I chose this product:

Cute design and the right style helmet I was looking for

Quality
Thumbnail of user toddr655
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

It did say 5-7 days but two weeks with no follow up from Jp. I finally contacted them and all they could say "I'll check into it". If they did I'll never know because there was absolutely no follow up contact from them. I ordered on the fourth, the next thing I hear is on the 23rd. Saying it should be delivered on the 27th. Sir I guess we will see.

No answers just excuses.

Reason I chose this business:

Usually good customer service decent turn around times

Service
Quality
Thumbnail of user danielp970
2 reviews
0 helpful votes
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June 2nd, 2024
Verified purchase

Easy to find the proper parts that I was looking for my ride and easy to install.

Reason I chose this business:

Had parts I needed

Reason I chose this product:

Adding taller handlebars to my bike for more comfort

Quality
Thumbnail of user charlesm3782
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

The whole process was quick, and easy. From their product selection, reviews, videos. After the voice was made the pay options, and even the updates that are given, and the timely delivery.

Reason I chose this business:

I've been dealing with J&P for the last four years. They pretty much have everything I'm looking for.

Reason I chose this product:

After a lot of research, and asking questions I was satisfied with my choice.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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