• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8878

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
244

Instant Feedback

35,998 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,421)

Rating

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Other

Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user robertt4007
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Your tire size selection methodology on your web page sucks absolutely useless. You will enter the size of tire you need, then it will show you a bunch of options and each and every one of them you have to reselect the size of tire that you require. Worthless absolutely worthless. So much better web pages out there. As for the checkout process, how about you guys add a couple more shipping options? I don't know maybe ones that are fast like next day, 2nd.
Nope, just one crappy option. Let's see how quick it actually gets here. Thanks for nothing.

Reason I chose this product:

It's literally all you had in the size I needed. Not exactly exceeding the mark are you guys. Let's see how it goes..

Quality
Thumbnail of user wendells99
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase
• Updated review

Wish I could get senior discount 😉 after all the purchases I have made over the years

Reason I chose this product:

Performance

Quality
I have used your stuff for years, all good
December 9th, 2023
Verified site experience
• Previous review
Thumbnail of user michaelb11298
1 review
0 helpful votes
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May 20th, 2024
Verified purchase
• Updated review

Shipping time was less then desirable, Could have walked the package to destination and been more expediant.

Quality
Good price
November 3rd, 2023
Verified site experience
• Previous review
Thumbnail of user mariont24
2 reviews
0 helpful votes
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May 19th, 2024
Verified purchase

Shipping was slow. Took 1week to receive the parts needed. USPS is not a good choice for dependable quick delivery.

Reason I chose this business:

I use to get fast delivery at a great price.

Quality
Thumbnail of user krisr226
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Experience on sight was fine. Click for the first time purchase coupon and wasn't ever applied. Came to my email 2 days later.

Reason I chose this business:

Came up in search engine

Reason I chose this product:

Price and my size is hard to find.

Quality
Thumbnail of user davidk4971
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

OhI put in my order and a couple of days later it came. Quality Ape hangers for half what Harley charges

Reason I chose this product:

My name is Apes what do you think?

Quality
Thumbnail of user brianw2909
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Would be super nice if there was a little more info, Let me dig through my brain and see if I remember what was ordered under #xxxxxxx.

Second, if you want my review there will need to be some reward. 5% off, possibly a sticker, tshirt, etc.

Actually you would have sold me a lot more if items were in stock, like a BDL EV-170

Reason I chose this business:

Not sure, Dennis Kirk’s shipping is better. This mail innovations sucks. Items sit for a couple days prior to shipping, then delivery date shifts.

Reason I chose this product:

Not sure what this product was…. You only included an order #. I am not going to spend more time trying to figure out which order you are asking about

Quality
Thumbnail of user johnc11982
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Merchandise was received in a timely manner at a reasonable price.

Reason I chose this product:

Great product

Quality
Thumbnail of user thomasp2633
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

The size ran correct. The pull down shield will not fit over prescription glasses. The fit curve protective glasses.

Quality
Thumbnail of user davidt4418
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Always easy fast and reliable and the turn around time of getting the product is usually very quick.

Quality
Thumbnail of user jeremyh1078
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I looked for a product to cover the battery and the rest of the wiring under the seat, that I could build a super low profile seat off of, and this seat pan did the job.

Quality
Thumbnail of user glens331
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

The only thing is there were no instructions with the parts luckily I was replacing the old parts with the same parts.

They are very helpful and knowledgeable.

Reason I chose this business:

Have had good luck with parts that I have ordered from you before.

Reason I chose this product:

Same parts that I was replacing.

Service
Quality
Thumbnail of user kentd132
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

When I shop by my specific bike, model etc, the screen reverts back to the main page and not to the page I was on. Example. Shopped for saddlebags and above it, it says I can enter my model etc. I do this and it leaves the saddlebag screen and I have to reenter all my data again.

Reason I chose this business:

I like these bags and I was looking around.

Reason I chose this product:

Price, fit and I hope quality

Thumbnail of user brockp31
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

Quick, easy, reliable. Was looking for a soild source for aftermarket parts for my 09 Street Bob.
I found it with J&P Cycles. Will return!

Quality
Thumbnail of user johnt5293
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Large quantity of products for selection allowing many options to choose from. Picked and shipped quickly.

Reason I chose this business:

Knoxville Tn. Address

Reason I chose this product:

Best pick for my options I was looking for.

Quality
Thumbnail of user bethanys262
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Had a great experience purchasing an amplifier for my boyfriend's bike...will definitely order from you guys again!

Quality
Thumbnail of user stephenc2371
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Thank you everyone at J&P Cycles you've always done a fantastic job. I appreciate the fast shipping and customer service.

I'm very helpful with ordering my parts and they are very experienced in getting the right parts for me because I am a first time Chopper owner. They answered all my questions and gave me the right advice.

Reason I chose this business:

JP Cycles is always there for all my parts

Reason I chose this product:

Products they sell fit my needs

Service
Quality
Love how you're keeping track with the things that...
December 11th, 2023
Verified site experience
• Previous review

Love how you're keeping track with the things that I need. Didn't have to look far to find what I want. Thanks

Reason I chose this business:

Great place to shop

Thumbnail of user customerc257
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Could've been overall greater experience if was given the 10% of purchase as advertised for signing up email...

Reason I chose this business:

Well known brands and J&P Cycles reputation of service

Reason I chose this product:

POSITIVE REVIEWS

Quality
Thumbnail of user russellc642
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

I'm was very happy how fast my exhaust arrived earlier than expected. My other items came in a few days later because it was ship by usps they are not the speediest shipping service I would pay more to have it shipped by ups if I had a choice of shippers! Overall very happy

Reason I chose this business:

Good prices I did my homework before buying my parts.

Reason I chose this product:

Because I wanted a different exhaust system and they had the Khrome werks exhaust in stock that I wanted for my bike!

Quality
Thumbnail of user johnm14518
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Fast and efficient! And did not have to spend a arm and a leg to get it

Reason I chose this business:

Price and availability

Quality
Thumbnail of user robertd5626
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Great for all my mc parts good prices i would recommend them for all my parts

Reason I chose this business:

Always used

Quality
Thumbnail of user zackb281
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

There was an issue with the delivery date, cause I just got the tires and it's 9 days past expected delivery date. But there was no changing on the tracker and nobody knew where these things were. Luckily jp cycles has an excellent customer service.

Service
Quality
Thumbnail of user jeremyc951
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I'm pleased works as it should. Good fast service you have come to expect from jp cycles

Reason I chose this business:

I have for years used Jp cycles

Reason I chose this product:

I need them

Quality
Thumbnail of user jimw1670
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Good website, no surprise shipping( packaged well, fast)

Reason I chose this business:

Overall price, dependable

Reason I chose this product:

Good value, good price

Quality
Thumbnail of user johnnyh480
1 review
0 helpful votes
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March 10th, 2024
Verified purchase
• Updated review

I am a longtime J&P Cycles customer. Over the years I've enjoyed quality products at an affordable price delivered on schedule. Whe I've had to return an item, the process was easy and hassle-free. What else can I say? Customer for life...

Reason I chose this business:

What I want at a price I am willing to pay

Reason I chose this product:

I trust the quality of the manufacturer

Quality
Great interface, great product selection, superior...
January 9th, 2024
Verified site experience
• Previous review

Great interface, great product selection, superior customer service…all you really want in an online shopping experience.

Reason I chose this business:

Cuz I need stuff for my sled

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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