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J&P Cycles has a rating of 4.7 stars from 9,419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,996 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I bought a set of handlebars in December and got excellent service in the store so I ordered brake parts only to learn they shipped from Michigan. After a shipping delay it took a little over a week so I wasn't very happy about that, but it worked out alright.
Their website said they had my parts in stock.
I need the kit with the new pistons and I've found them in short supply on the internet. I guess everyone's getting their rides ready for the season.
They have the parts I need.
I need the kit with the new pistons and I've found them in short supply on the internet. I guess everyone's getting their rides ready for the season.
The Ciro Toe Rests arrived quickly and installed with only minor milling down of the Toe Rest edges (black paint of crash bars made it thicker than 1 1/4 inch). However, be aware, the right Toe Rest may mount close to the rear brake pedal and might
Cause interference when braking hard.
Have done business in the past.
Availability of desired product and ease of ordering onlline.
Wish I had the bag for it.but it's the exact helmet I wanted and it fits great. Thank you
Bought a drag specialty's air filter for a 2020 Road glide. Great price, fast delivery!
I ordered with them before.
Price and availability!
Great service and selection!
Shopped with them before
I received a battery for my motorcycle which was damaged. I did not realize it was damaged until the day after I received it and at that point the box it came in which was not damaged I had already sent to recycling. By then engaged an agent named Kimberly via chat and essentially was told without the box which I already discarded they cannot do anything for me and that they were escalating it to some other department and I had to wait 48 hours for an email. The 48 Hours came and went and I emailed Kimberly who had sent me an email telling me to wait for the 48-hour email and asked for a supervisor then the next day a supervisor emailed me and said that I was in the wrong for discarding the box it came in however they would be sending me a new battery. All in all it took nine days to essentially get what I originally purchased having to go back and forth and having shipping issues. I am not sure I will ever do business with J&P Cycles again because of this nightmare.
$#*!ty
Because I am an idiot
I don't know
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We do apologize your product arrived damaged. The issue we have is we can't file a damage claim against UPS without the shipping box.I do see we sent you the new battery. In the future, We would ask that you inspect all items you order before you dispose of the shipping boxes. They are crucial to us recouping the funds for the damage from the carriers.
The product was as described, shipped quickly, and arrived well packaged. It just happened that after receiving the product it fit differently than I expected (which was not the fault of the seller), and I returned it. The return process was also easy. Thanks for the good service.
Selection, price and reputation.
The brand was a brand I know to make good products, and it looked like it would fit my needs.
Good kind of problems. That's the best I can say. This is why I usually don't do the replies. I am ratings.
Dealt with y’all in the past
I needed a new fender and I preferred it to be lit up
Got a 07 kawasaki en500 vulcan and the parts were compatible, was able to fix and noe is street ready.
Products and Service are always Great. I got my product delivered last week but just now getting this review. But I've never had any issues with JP cycle. I will order from them again.
That have what I need at reasonable prices.
My original timing cover was looking worn and scratched.
Tires arrived much later then expected. Was required to purchase another tire to install on the bike while I waited.
Offered 15$. Wasn't personal at all. Rude.
Used then before
Thank you for your feedback. We see you placed the order 4/8 and it stated it would ship the next business day. According to tracking it shipped on 4/9 and delivered on 4/12. Free standard shipping does take 3-5 business days.Thank you for helping us keep the world on 2 wheels.
Delivered on time exactly as described! Very pleased with my transaction
Good place to shop great company easy shopping customer service was really good I plan on shopping there again if your looking for a part go to J and P cycles.
I couldn’t find part anywhere else
They had what I needed
My order came relatively quick, payment options were great. I had my part ordered and installed on my bike in about 3-4 days with standard shipping.
Price was right
I was interested in the part, it just so happened to be on clearance, saving me a LOT of money
Easy peasy was the ordering process and delivery was fast and accurate. I'd definitely would use J&P cycles again for my next motorcycle project.
Slightly better price
Product was delivered on time. No shipping damage probably was exactly what I had ordered. Thanks again.
When checking out I was unable to get my military discount code but the price I paid for my helmet was still very reasonable I would buy from J&P cycle again
Fast. And easy.Everything showed up no problems.Got my bike back no the road so I can enjoy the ride.
Always have
Some on sale
Even if it says "fits" your model bike, double check before you order. For example: tire size for the ever popular streetglide tire sizes are wrong. I should've checked the actual tire myself BEFORE I ordered. I lost 2 weeks time and allot of running around to sort this out.
Excellent. Billy was Stright to the point!
For the Vintage Harley parts
JP has everything
It's nice to know that when I order items for my bike, I can be sure that they will fit, the price is good, and I receive my order promptly. That's all I want, and that's exactly what I get. Always satisfied
I was trying to take apart the front when to change the tire, the bolts that held the clamp on the bottom of the forks stripped out so I can't get the axle out of the Forks, so I just put. Everything back together and I ride this summer. When our short down season comes this winter I will take it apart and make all the repairs I need.
Good to work with. Had the parts I needed.
It is what I needed.
Bought a metzler tire and they had the best price and received the tire in a couple of days. Extremely happy.
J&P made it super easy, was market priced, and shipped fast for a gift I'd selected for my husband's birthday. The shopping experience was short and sweet!
Familiar with the name from looking at items with husband for the motorcycle
Needed a drink holder on his HD
Always great. Order over the phone, delivered to my home in a few days.
Great reputation, long time customer.
Available and good price.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.