• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,664 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user kevinb4052
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Shipped was delayed. But received order. ####%%%%%%%<##<<<<<<<<<<<>>>><

Reason I chose this product:

Good product

Quality
Thumbnail of user scottd1999
1 review
0 helpful votes
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June 25th, 2024
Verified purchase
• Updated review

Very satisfied. Quick delivery and everything was correct.

Reason I chose this business:

Great service

Reason I chose this product:

Used same products before and happy with performance

Quality
Motorcycle vest
April 26th, 2024
Verified purchase
• Previous review

The product arrived downtime and in good condition the only common is the best run a little bit smaller than the chart size. Overall, happy with the product

Reason I chose this business:

I’ve used the site since it was motorcycle superstore

Reason I chose this product:

It appeared to meet my needs

Quality
Thumbnail of user keithd843
1 review
0 helpful votes
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June 25th, 2024
Verified purchase
• Updated review

Had everything I was looking for! And many other things also

Done everything that they could ro fond me the right parts!!

Service
Quality
Had everything I was looking for!
June 14th, 2024
Verified site experience
• Previous review
Thumbnail of user troyp258
1 review
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

I've ordered numerous prarts for my bike projects. And have always been satisfied with price and shipping. Just this one time it took for everto et here.

Reason I chose this business:

Most always have the parts ans supplies I need

Quality
Great service
April 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had the Harley parts I needed

Reason I chose this product:

Replacement parts

Great place to get parts for older Harleys
January 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Free shipping and they have the parts

Always easy to find and get parts
January 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I needed

Thumbnail of user danes96
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase
• Updated review

It's good, fast easy to fill out info my order was on time with quality the fit of my motorcycle riding boots are perfect, warning cancer and reproduction hazard socks ty China for head count reduction of our people. Not really! U zuck

Reason I chose this business:

Quality good choices yes but! Cancerandreproductive hazard f u china

Quality
It's good, fast easy to fill out info
April 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Quality good choices

Thumbnail of user edmundm81
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I was able to find the product that I was looking for very easily and ensured they would fit my motorcycle.

Reason I chose this product:

I had been looking to upgrade my taillights for safety reasons.

Quality
Thumbnail of user johns7578
2 reviews
0 helpful votes
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May 25th, 2024
Verified purchase

I got everything I ordered I always get everything ordered when I order from these guys and everything was just perfect and it got here and good time.

Reason I chose this business:

Have used them before

Reason I chose this product:

Needed them to dress up my bike..

Quality
Thumbnail of user zacha194
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase
• Updated review

Wonderful. Amazing, great, excellent. No problems at all.

Service
Quality
Average
April 1st, 2024
Verified purchase
• Previous review

Simple straightforward type what you're looking for hit. Enter there's your parts right there.

Reason I chose this business:

Harley motorcycle

Reason I chose this product:

Need parts for Harley

Quality
Thumbnail of user troys605
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Very pleased with the product and the fast timely shipping at a fair price

Quality
Thumbnail of user terryh1606
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Had to modify so that it work no way a exact match poor fit feels cheep

Reason I chose this product:

Thought it would work as said It didn’t t

Quality
Thumbnail of user tinam1819
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Response time was excellent 👍
Quality products for a great price

Reason I chose this product:

Husband needed the shifter for his 77 Sportster

Quality
Thumbnail of user alexp1537
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Delivery was fast shopping was easy. One of my parts said that it was compatible to my motorcycle, but was not remotely compatible, was not expensive, so will go in my parts box. Otherwise, I'll shop here again.

Reason I chose this business:

Had the parts I needed

Reason I chose this product:

Necessary for repairs.

Quality
Thumbnail of user rodneyw407
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Good experience the internet was easy to navigate. Prices was competitive

Very professional. I needed help and customer helped me beyond measure

Service
Quality
Thumbnail of user markg3843
2 reviews
0 helpful votes
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April 20th, 2024
Verified purchase
• Updated review

Paid additional 2nd day shipping only to find out I'd have to wait as long as 5-7 days to ship before waiting another 2 days. Not a big deal but would have saved the additional cost knowing it would take that long.
Packaging just crying out for being damaged. Hardly any packing to cushion the items in a box with so much room inside.

Found out I didn’t need to pay additional shipping being 5-7 days to ship

Reason I chose this product:

Mine are worn out

Service
Quality
Quick and easy hoping this turns up quickly
April 9th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Mine are worn out

Thumbnail of user russellt397
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Web store a bit difficult to navigate. Online parts say "ships in 24 hours". It took over two weeks to get everything. Nothing was in stock as described in the website.

Reason I chose this product:

Because it’s what I wanted

Service
Quality
Thumbnail of user levif71
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Quick delivery response 🤘🏼working on the 07 FXDB now. Back to throttling the open road.

Quality
Thumbnail of user lees1201
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Had an issue initially but Kenny was very helpful in solving the problem.

Very clear and helpful.

Reason I chose this business:

Had part I needed.

Service
Quality
Thumbnail of user richp522
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Overall a satisfactory result experience. I would recommend J&P to a friend.

Reason I chose this business:

They seemed reputable.

Reason I chose this product:

It was priced reasonably.

Quality
Thumbnail of user markp3463
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I had ordered a specific part and a different one from what was ordered was sent. Reordered the right one the next day, and have to return the wrong one. But the other parts ordered fit and look great!

It was good, called to let them know that my email stated a different part than from I ordered and they got another one out right away, to help me out.. and also submitted a Return order for me to print, to send the wrong part back to them..

Reason I chose this business:

I have used J&P cycles many times and have been pretty good. So, No major complaints..

Reason I chose this product:

1, I had ordered and liked before and the other was an add on that I wanted..

Service
Quality
Thumbnail of user daniell2810
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Easy order and delivery process. Nothing I could ask for with this process

Quality
Thumbnail of user randyd717
1 review
0 helpful votes
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June 20th, 2024
Verified purchase
• Updated review

Questions were answered quickly received chrome not black

Excellent

Reason I chose this business:

Friends👍

Service
Quality
Questions were answered quickly 👍
June 5th, 2024
Verified site experience
• Previous review
Thumbnail of user kkjq
KKJ
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

The online store search engine was instrumental on my selection. I was purchasing mirrors for my 1954 MG TF (car) and the high res. Photos truly assisted in my search.

Reason I chose this business:

Found what I needed.

Reason I chose this product:

An Item I was searching for was available at this site.

Quality
Thumbnail of user jasona1589
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Receiving a rear tire that is already 3 years old is a bit disappointing

Service
Quality
Thumbnail of user craigs1556
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Easy to order, quick delivery, easy to install. Comfortable seat. Very satisfied.

Reason I chose this business:

Previous experience.

Reason I chose this product:

Prievious experience

Quality
Thumbnail of user billt941
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

It hasn't been installed in the bike yet, it still process. One the plastic washers was cracked, and I'll have to use one of the old ones. Not happy about that after paying what I did for the kit.

It was fine.

Reason I chose this business:

They had what I needed

Reason I chose this product:

Because its what I needed to fix my bike

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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