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J&P Cycles has a rating of 4.7 stars from 9,418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,994 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Sent the gloves back. You received them and issued a credit for about half the money. Waiting for an explanation so Incan place another order in for the correct size (L) or I will just go somewhere else to buy it.
Just sent an email
Excellent service by all reps who were involved in the transaction of numerous parts for an older motorcycle,.patient. Knowledgeable helpful service...and I love 5000 miles away in Canada
Excellent...was missing one part of many and they tracked it down and called me to assure me of it's delivery
Used them before without any issues
J and P have the best selection of parts for vintage motorcycle
Found tires, naught tires. The end, I don't know what else to say.
Dennis kirk customer service was a joke.
Baught shanko tires and they wouldn't balance. Dunlop has never failed me.
Easy to find what i needed. Easy checkout. Speedy shipping. Would recommend to others.
Seen stuff ob social media and other platforms. Gives great helpful tips on maintaining ones motorcycle and the how to videos are a big help.
Needed a new air filter and helpful tips for other maintenance issues
Easiest transaction ever! Online order was easy, fast and shipping was within a day!
Only complaint I have is that there's a 5% military discount and other ways to get 10% off. Heck, at least make the military discount the same as for signing up for email and text alerts. IMHO, if new account creators and those who sign up for email and text alerts get 10% off... Military discount should be 15% or 20%...certainly not less than the 10% anyone can get. Shows lack of respect and support.
Nice website and wide selection of products and most often also in stock. Good ordering experience and good communication.
Needed a new battery for my Fat Boy... One I wanted was unavailable locally and out of stock at most places.
I bought a rear tire and the size was correct but it did not have options to choose load rating. Mine had a load rating of 71H but the tire I received was 77H.
I ordered passenger foot pegs and mounts for my 2020 Harley-Davidson Softail Slim. The foot pegs were incompatible with the mounts so I returned them for a refund. The refund has already happened.
very professional and helpful
Original Harley parts can be expensive bit I've noticed that J&P's prices are comparable. Depends what parts are ordered however.
Wanted to upgrade my bike so my wife can ride.
My order seemed shipped almost as fast as i could make the order!
They are very helpful and if there is a problem they take care of the problem very professionally and efficiently one of the best companies I delt with
Quick shipping
I needed saddle bags and I looked at different companies but nobody had the bag I was looking for except j&p cycles
Always the right part, always on time. If they say it fits, it fits.
I have always been satisfied with all the purchases I've made. Any returns I've done has been very easy also
Needed rainsuits and luggage bags for traveling, they are great quality and I love the way it makes my bike look
A friend suggested
Order arrived quickly and a couple parts I didn't end up needing. I sent them back and they promptly credited my card. Great service. Customer for over 20 years.
Great service.
Familiar with them
They are good quality.
I ordered it and it was delivered.
It definitely was delivered.
I needed it.
Very good!
Internet search
That is what they recommend
Product as described, and on time, always good with JP cycle.
Recommended by other bikers.
Highly rated made in USA.
Found what I needed. And it worked. Brakes are operating as designed.
My 1st choice for my motorcycle parts
What I needed.
Had what I needed at a good price. Ordering is easy.
Had what I needed a a good price.
Needed to rebuild front brake caliper.
Wishlist is great and moving from wishlist to cart (and back) is easy.
Reputation and ease of shopping.
Friends recommended
Price and fit
Great selection and fast delivery,will definitely deal with again!
The tech support is top notch very helpful and no issues with our return
Too small into the trash will look for bigger one.
Got the right part and was delivered faster than anticipated.
Great service and delivery. Very happy with the experience
I have done allot of business with j and p and have never been disappointed
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
