• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8875

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,294
Neutral
317
Negative
244

Instant Feedback

35,994 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,418)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user tymothye
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I'm curious why they don't come with bolts? Not a huge issue but it may have made it a bit easier on me.

Reason I chose this business:

Because I love you guys

Reason I chose this product:

The bars I purchased were to big for their britches

Quality
Thumbnail of user robinc1267
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

I needed some tires, tubes and rim straps. They had what I wanted at good prices. They weren't shipped together, which was fine, but it would have been nice if they would have told me that were going to ship that way.

Reason I chose this business:

Had what I had at the right price

Reason I chose this product:

It's what I wanted

Quality
Thumbnail of user patricky256
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

My peg fell off (I don't know why) and had a heck of a time getting home. Nice to find one so quick. The one I bought from JP looks a lot better on my old bike. Good job JP stocking parts like this.

Reason I chose this business:

Cause they are in Florida

Reason I chose this product:

Mine fell off when I was riding today

Quality
Thumbnail of user danm2032
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Fit nicely in the bags of my 2019 Road Glide. They don't fit tight which allow room to pack a few things I want to leave in the bike around & under them.

Reason I chose this business:

Customer Service & quality

Reason I chose this product:

Liked that the liners could be strapped together & carried as one bag.

Quality
Thumbnail of user henryt424
2 reviews
0 helpful votes
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May 28th, 2024
Verified purchase
• Updated review

As always, JP Cycles is a positive experience. Great price, great selection!

Reason I chose this business:

Long time customer

Reason I chose this product:

Needed a helmet

Quality
Great price as always
May 22nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Reason I chose this product:

I needed a helmet

Easy to order right over my phone
November 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had just what I needed on sale.

Thumbnail of user briane1013
2 reviews
0 helpful votes
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March 24th, 2024
Verified purchase

I had ordered 5 quarts of oil and it came in a 3' x 1.5' x 1.5' box. By the time the delivery arrived 2 of the 5 quarts had bounced around enough to loosen the caps and leak and get oil everywhere. A bit of a mess and a lesson to not order oil again.

Reason I chose this business:

Have ordered in the past.

Reason I chose this product:

Used them in the past.

Quality
Thumbnail of user christiner1861
1 review
0 helpful votes
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May 8th, 2024
Verified purchase
• Updated review

Easy to find specific items. Logging in with my account helps because of the info retained about my bikes as well as shipping info.

Reason I chose this business:

Past experience

Reason I chose this product:

Manufacturer

Quality
Outstanding service
October 11th, 2023
Verified purchase
• Previous review

Easy to use website, easy to find what I was looking for, easy to checkout, and very fast shipping.

Reason I chose this business:

Reputation and past order experience

Reason I chose this product:

Quality of prior products from same supplier

Quality
Thumbnail of user sethg185
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

I was able you use a site credit that was over 3 years s old. I didn't expect it would still be good. Very much appreciated!

Quality
Thumbnail of user davids12571
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

*******************
Is Ok. Always was.
*********************
*********************

Reason I chose this business:

You had what I wanted.

Reason I chose this product:

There it was. So I ordered it.

Quality
Thumbnail of user stevenm2968
1 review
0 helpful votes
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May 27th, 2024
Verified purchase
• Updated review

It just came the mail the other day. And I haven't had a chance to open the box yet.

Reason I chose this business:

They had what I needed

Reason I chose this product:

Because it was what I was looking 4.

Quality
If I could just buy stuff with out having make an account...
October 9th, 2023
Verified site experience
• Previous review

If I could just buy stuff with out having make an account it would be a little easier.

Reason I chose this business:

You had what I wanted

Thumbnail of user stevend1971
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Got exactly what I ordered.
Now I can get the 82' shovel back to rollin..

Reason I chose this business:

Best in the business. Hands down

Reason I chose this product:

It’s what I needed..

Quality
Thumbnail of user sargea5
1 review
0 helpful votes
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March 25th, 2024
Verified purchase
• Updated review

Found the replacement windshield for my bike and ordered it. Delivery came much sooner than I expected which made me happy. I was able to get it on my bike with ease and J&P Cycle did it again for me when I ordered a tool roll set. Delivery was sooner than I expected and everything was there in the order and I couldn't be more happy. Thanks J&P I'll definitely come back when I need things for my bikes. Spring, TX

Reason I chose this business:

I am a repeat offender with J&P. They always have what I need at a good price and have always met my need so I will definitely be back for more

Reason I chose this product:

I read the reviews and was satisfied with what I read from other comments and knowing J&P history I couldn't go wrong with the products I purchased

Quality
Great!
March 7th, 2024
Verified site experience
• Previous review

Great! Love J&P!

Reason I chose this business:

Easy place to shop.

Reason I chose this product:

Can't go wrong having extra tools on a ride for when you need them.

Thumbnail of user jasonf1440
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

When in the j&p cycle store in pigeon forge tn told them the parts I was hunting one they had on hand at a great price better than a lot others one had to be ordered had it when they said it would be here I love j&p cycles

Reason I chose this business:

Great prices and very knowledgeable staff

Reason I chose this product:

Needed them plus upgrades for my bike

Quality
Thumbnail of user ralphm718
2 reviews
0 helpful votes
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March 23rd, 2024
Verified purchase
• Updated review

This is the first time I had any problem with an order. I only received the rear tire for my bike when I had ordered both front and rear. Kim was very helpful getting the issue resolved. I received the front tire three days after the initial phone call.

I called letting them know I only received the rear tire even though I had ordered both. I sent in photos of the shipping labels and both sides of the tire. Three days after the initial phone call my front tire arrived.

Reason I chose this business:

They have great parts at reasonable prices and fast shipping.

Reason I chose this product:

Well hopefully they will preform as good as they look and they look like a very durable aggressive tire.

Service
Quality
Super fast shipping great products great prices
January 19th, 2024
Verified site experience
• Previous review
Great prices great products fast shipping
January 16th, 2024
Verified site experience
• Previous review
So far so good
December 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

I’ve used them in the past shipping is decent prices are fair.

Good parts, great prices, decent shipping time
November 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I’ve purchased from you guys before and was satisfied with the price the product and shipping time.

So far shipping has been reasonable, the parts fit...
November 6th, 2023
Verified site experience
• Previous review

So far shipping has been reasonable, the parts fit and work great price is way cheaper than Harley 10/10 would recommend

I had to keep re entering my Harley whenever I would...
October 28th, 2023
Verified site experience
• Previous review

I had to keep re entering my Harley whenever I would try and search for a different product…

Reason I chose this business:

You guys are cheaper than Harley

Thumbnail of user jarredm31
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

I was pleasantly surprised with how quickly my Bassani exhaust came. Pretty sure I ordered it on a Saturday and it was delivered by Wednesday. No special shipping methods just the standard shipping. Also very pleased with how the new exhaust sounds.

Reason I chose this business:

Trusted site that's been around for a long time and has quality products.

Reason I chose this product:

Originally wanted a full exhaust system, however, being that the bike is new I went with the slip on as to not void the warranty on the original headers. Very pleased with my choice.

Quality
Thumbnail of user daveo601
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

I've ordered here multiple times and have never had an issue. Shipping is always fast with regular ground so I don't use any other method. Parts always come as described in perfect condition

Reason I chose this business:

Used them the first time through word of mouth and their reputation proceeds them.

Reason I chose this product:

The products I choose are by what I need for my bike and the quality I expect to put on it.

Quality
Thumbnail of user mistyc306
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Thank you J&P for shipping my order within the first 24 hours of ordering. Parts fit perfect, good quality and were delivered quickly.

Reason I chose this business:

Recommended from someone who has made past purchases from J&P Cycles.

Reason I chose this product:

Carburetor on boyfriend's Harley needed rebuilt.

Quality
Thumbnail of user stephenc2462
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

This company was awesome. Even after PayPal screwed up the address this company helped fix it and still got me my parts with in a few days. The sweeper exhaust looks amazing and sounds awesome on my Harley. Thank you.

So PayPal updates the address for shipping and I didn't know this. I ordered at 615 am and realized that night but they already shipped. J&P CYCLES got ups to return them and they sent out a new exhaust to the right address.

Reason I chose this business:

They had the exhaust I wanted and found them easy

Reason I chose this product:

Loom and reviews on it goes with the theme of my bike and sounds awesome

Service
Quality
Thumbnail of user wallyg22
1 review
0 helpful votes
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March 21st, 2024
Verified purchase

Purchase was easy. JP website very workable. Fair price. I like JP Cycles. Only snafu.@ boxes were delivered, one by Fed Ex no problem right to my office. Second box was left outside at 645pm. Luckily nothing happened to it.

Reason I chose this business:

Used them before. Usually have what I need for my bikes. Good selection.

Reason I chose this product:

Looks good, functional replacement seat. Fits my 23 Ultra Limited.

Quality
Thumbnail of user joef1443
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I can always find what I need and at a reasonable price. The staff is awesome and helpful and items ordered are received in a timely manner.

Reason I chose this business:

Returning cvustomer

Reason I chose this product:

Outfitting a bike

Quality
Thumbnail of user tonyd1442
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

I wanted a specific brand of tires for my motorcycle and JP cycles had them in stock and the price was better than other prices. I found shipping was fast ready to ride this season. Thanks to JP cycles!

Reason I chose this business:

Quality parts, fast shipping and availability

Reason I chose this product:

Good reviews, high-quality and from previous use

Quality
Thumbnail of user johnf5999
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Got what I needed at a good price had a good selection with all the parts I needed to complete the job and was delivered in a timely fashion

Reason I chose this business:

Got what I needed

Reason I chose this product:

I needed a rebuild kit for my S&S carburetor

Quality
Thumbnail of user victorc393
3 reviews
0 helpful votes
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May 28th, 2024
Verified purchase

A very very easy purchase. I like the construction and quality of the chrome.

Reason I chose this business:

Reputation for great custo.er servicw.

Reason I chose this product:

To take advantage of deals and prices

Quality
Thumbnail of user davidb12048
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Great shipping time under a week product was well shipped and in great shape

Quality
Thumbnail of user angelh375
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

I love my order got part for my bike it looks grate thank u

Reason I chose this business:

Bc my husband say so lol

Reason I chose this product:

Bc looks grate match my stuff on my bike

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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