• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,416 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8873

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,293
Neutral
317
Negative
244

Instant Feedback

35,994 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,416)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user bryanl641
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

I ordered a front tire and I got what I ordered,. But,. This is 2024, the tire I got is a 2022, I haven't put it on yet but I'm going to, I was just thinking that did I pay 2024 price for 2022 price?

Quality
Thumbnail of user johnnyj362
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Got my order delivered in fast time too bad it came in 2 separate deliveries so had to wait to complete my project.

Reason I chose this business:

Best prices.

Reason I chose this product:

Brand name you can trust.

Quality
Thumbnail of user jens601
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I received the most expensive item of my order ($400) and the box was so damaged. Luckily everything inside was not.

Quality
Thumbnail of user dustinm417
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Everything was good. The only issue I have was I bought what I thought were gaskets for my new exhaust and it only had 1 in the package. This was correct but the part page seemed to mislead me to believe it was 2. Probably me not reading thoroughly enough. The Vance and Hines short shot exhaust are great and the sidici helmet is as described. I will continue to shop with J&P in the future and appreciate the first responder discount they offer.

Reason I chose this business:

Good reputation as a company

Reason I chose this product:

Fit my needs and budget

Quality
Thumbnail of user toddt507
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Bought same helmet 20 years ago other than color. And the new helmet doesn't even come close to fitting ( too small)

Service
Quality
Thumbnail of user dedef9
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

It is not set at.zero it is set at a temp of 100 I was wondering if this is defective?

Quality
Thumbnail of user kennethn550
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Customer service was very helpful delivery was very fast I will buy again...

Service
Quality
Thumbnail of user angelor124
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Acquisto perfetto come da descrizione, spedizione veloce per Italia circa 10 giorni tutto bene

Quality
Thumbnail of user jonb1019
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

If you are building / rebuilding a bike, your very first step needs to be signing up for Riders Preferred Membership. It will make your hard-earned cash go much further.
The customer service personnel are knowledgeable about their products and were able to answer my questions before I committed to purchase.

Service
Quality
Thumbnail of user davidc9462
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

I Effing LOVE This Sight! Shipping was extremely fast and product was just as described. Prices are great.

Reason I chose this business:

Because they have everything you need at killer prices!

Reason I chose this product:

Just wanted one.

Quality
Thumbnail of user markm6379
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

The tires I bought were pretty fair in price with everyone else and it was exactly what I needed.

Reason I chose this business:

Ease of products.

Reason I chose this product:

Cause of quality.

Quality
Thumbnail of user donaldm2044
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Easy to navigate with good prices and quality products 👍.

Quality
Thumbnail of user jimn756
1 review
0 helpful votes
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May 28th, 2024
Verified purchase
• Updated review

Floorboards look and fit perfectly on my 2021 chieftain dark horse

Reason I chose this business:

Iowa company

Reason I chose this product:

It was a exact fir

Quality
Thank you for the military discount every bit helps!
February 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I’ve bought products before and have been very happy

Thumbnail of user brianl2616
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Great, fast shipping, quantity and availability correct on web site.

Reason I chose this business:

Had what I needed

Reason I chose this product:

Performance upgrade

Quality
Thumbnail of user charlesc3524
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Helped me find the correct wind shield from Memphis Shade's

Good

Reason I chose this product:

Good Quality

Service
Quality
Thumbnail of user jeffreyd1054
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Order was speedy and exactly as described. Thank you j&p.

Reason I chose this product:

Needed new switch for Harley headlights

Quality
Thumbnail of user geraldm867
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Fast order fulfillment, shipping was slow but product came as ordered

Reason I chose this business:

Product in stock and I've been to retail locations

Reason I chose this product:

Quality and fit my needs

Quality
Thumbnail of user josephiner140
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Found what we needed, and it was to specifications

Quality
Thumbnail of user chrisw3063
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Ordering was easy. Fast delivery! Great selection on the website!

Reason I chose this business:

Cheapest tires

Reason I chose this product:

Best bang for the buck

Quality
Thumbnail of user pradeepa33
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Safe and easy shopping online great products to buy

Reason I chose this business:

Have used in the past before

Reason I chose this product:

Bolt on performance

Quality
Thumbnail of user jimw1665
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Shipping took two weeks. Tracking was useless. I will not use again.

Reason I chose this business:

I didn't my parts supplier d but toid

Quality
Thumbnail of user jasonw2538
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

My initial order was mixed up in shipping. I got an email saying my order had shipped within 24 hrs, but after 7 days of the tracking status being "Awaiting drop off to carrier- label created" I reached out to J&P. They said my order had been returned to them that day. They then cancelled that order and placed a new one, which arrived in 3 days. J&P should have reached out to me if the order really was returned, it seemed more like it never actually shipped, and was discovered when I inquired about it. I pay the RPM fee for fast, free shipping, that is definitely not what I got this time.

See above

Reason I chose this business:

Because I paid for the RPM membership

Reason I chose this product:

Price point

Service
Quality
Thumbnail of user tomm2733
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Went to J&P cycle in Taylor Mich. To order some tires for my Goldwing 1800. The staff was great very friendly and knowledgeable. She ordered my tires and said she'd call when they showed up at the store.
She had called few days later and I brought my wheels up to the store and they mounted and balanced them really quick. I will get the next set of tires from J&P cycle.

Reason I chose this business:

Price and location of store. Fast shipping and knowledgeable staff

Reason I chose this product:

Price and shipping cost. (Which shipping was free)

Quality
Thumbnail of user ricks1772
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Was quick and easy, parts were correct and shipped out very quickly.

Reason I chose this business:

Recommend by a friend

Reason I chose this product:

Brake pads need replaced.

Quality
Thumbnail of user damienb99
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

Excellent Product. I would definitely recommend Saddlemen Products to anyone looking for a comfortable and stylish seat upgrade

Reason I chose this business:

Have purchased multiple items here before

Reason I chose this product:

Comfortability and stylish

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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