• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,416 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8873

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,293
Neutral
317
Negative
244

Instant Feedback

35,994 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,416)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user josef927
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Grace service in the sea looks great on my bike.Thank you

Reason I chose this business:

Bought parts for bike

Quality
Thumbnail of user michaelm14272
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Windshield fit correctly, good instructions were included

Quality
Thumbnail of user alany211
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Easy upgrade from worn out stock insert sharp look

Quality
Thumbnail of user joea1272
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Good selection of parts and accessories but I miss the big catalog

Reason I chose this business:

They have what I need

Reason I chose this product:

Upgrading my bike

Quality
Thumbnail of user kenneths2068
1 review
0 helpful votes
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May 27th, 2024
Verified purchase
• Updated review

It's good. No problems. The deal comes with everything. And it all fit.

Reason I chose this product:

Was in a kit instead of having to buy seperate

Quality
It's good
May 12th, 2024
Verified site experience
• Previous review

It's good. No problems.

Reason I chose this product:

Was in a kit instead of having to buy seperate

Thumbnail of user tommya179
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Ordered products for a huge trip. Only half came in before I had to leave.

Quality
Thumbnail of user lauram4095
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Aways had great experience with JP cycles. Fast delivery and product is awesome

Reason I chose this business:

That's what I always usecc

Reason I chose this product:

Comfortable seat

Quality
Thumbnail of user sleepyf
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Everything I've ordered has been correct, fit perfectly and was delivered quickly.

Reason I chose this business:

Great selection.

Reason I chose this product:

Products fit the build.

Quality
Thumbnail of user markb5909
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Parts arrived as described and are installed awaiting time to ride. Thank you.,

Reason I chose this business:

I’ve always had great success ordering and receiving parts.

Reason I chose this product:

Online reviews.

Quality
Thumbnail of user nicholasp987
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Only two years old. Should be alright. Excited to get them on and tear up my back roads!

Reason I chose this business:

Ease of use.

Reason I chose this product:

Needed them.

Quality
Thumbnail of user tedt235
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Ordered a mustang seat. Best seat
I ever had on any motorcycle I have owned. You sit in it, not on it, and the back rest is awesome, love this seat, expensive but you get what you pay for. Will buy again for next bike that is for sure.

Reason I chose this business:

Heard good things about JP.

Reason I chose this product:

Heard good reviews about mustang seats.

Quality
Thumbnail of user parkerd70
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Had the part in stock, bit pricey, but delivered in reasonable time

Reason I chose this business:

Prior customer

Reason I chose this product:

OE replacement

Quality
Thumbnail of user geoffe41
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Needed a battery. Purchased battery in less than 30 seconds. Thank you.

Reason I chose this business:

Reputable named site. Exact item needed. Free shipping. Fast checkout.

Reason I chose this product:

Great price on a flush mounted terminal battery for my harley.

Quality
Thumbnail of user toddl557
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Never had a problem with j&p until my recent order but they took care of it right away. I will keep ordering from them

Service
Quality
Thumbnail of user rhondac700
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Needed a second helmet kit was not in stock sales person ordered it for us and we had within 2 days.

Reason I chose this business:

Like to stop and see what item they have.

Reason I chose this product:

Needed it for second helmet head set.

Quality
Thumbnail of user edgars222
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I'm very happy with the service J & P Cycles provided. The website was easy to navigate and the product is amazing.

Reason I chose this business:

Quick delivery

Reason I chose this product:

Product availability

Quality
Thumbnail of user jeffl1793
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Part showed up late on Friday evening. Should have been here Thursday evening. I paid for next day and got second day delivery other than that all good.

Reason I chose this business:

They had the part in stock. Virtual chat helped me figure out which brake line I needed.

Quality
Thumbnail of user schaunc
2 reviews
0 helpful votes
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April 26th, 2024
Verified purchase
• Updated review

Fast friendly service and fast delivery will be doing a lot more business with j&p cycles for now on

Reason I chose this business:

J&P cycles have the best quality merchandise at the most competitive prices

Reason I chose this product:

Very well built product

Quality
There is no spot to put in discount code
April 15th, 2024
Verified site experience
• Previous review
Thumbnail of user brandonf584
1 review
0 helpful votes
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April 6th, 2024
Verified purchase
• Updated review

Delivery process was good. Feels like it came in fast. Only came in a week quality of material fantastic. Definitely would recommend to people and most definitely shopping again with them.

Quality
Love the website, especially for the parts you need
January 27th, 2024
Verified site experience
• Previous review
Thumbnail of user scubasteveb
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Could have had more help online, but I needed specifics that would have needed some
footwork.

As above

Reason I chose this business:

Have shopped here before and have been pleased with the service.

Reason I chose this product:

Specific to my needs.

Service
Quality
Thumbnail of user kestercarl22
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Have dealt with you before have been satisfied each time good product no problems at all

Reason I chose this business:

Have dealt with you before

Quality
Thumbnail of user brendaa1387
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Very easy to deal with and I received my package in a very quick time frame.

Quality
Thumbnail of user joes3296
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The goggles fit over my glasses perfectly. I now have a set for day and a set for night. The price was very reasonable.

Service
Quality
Thumbnail of user mikeh3195
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Had what I needed, I thought but when arrived to my house within a week it wasn't the right size for that pulley.

Reason I chose this business:

Cheaper, in stock, free shipping

Service
Quality
Thumbnail of user kennethb1466
2 reviews
0 helpful votes
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May 25th, 2024
Verified purchase

Great as always always on time and safely to the house

Reason I chose this business:

Longtime customer

Reason I chose this product:

Good parts great fit and they last forever

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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