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J&P Cycles has a rating of 4.7 stars from 9,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,985 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
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Delivery was fast and accurate. Product was just like advertised.
Recommended by friend
Recommended by friend
My husband was very happy with how fast his order was delivered. He is so happy that he will probably order his rear tire.
Family member suggested this company.
Highly recommended by a family member.
I received the check valve repair kit and it had great instructions. Everything worked well except the long o-ring removing wire tool. It seems like it was bent in the wrong direction (opposite from the short wire).
Found online
YouTube video
Great service easy to use. Product arrived 3 days after ordering.
Best price around and had the part I was wanting.
Have used this manufacturer before and had great results.
Had part was wanting
Personal Preference
The local folks are great to deal with, very helpful and polite.
Good company
I thought the FP4 would help my problem but it didn’t.
The FP4 still needs some work.
The items I purchased were of great quality and in stock.
I have used J&P for more than 10 years because of quality, service and price.
My purchases were the brand and quality I was looking for.
Ease of finding products
Exactly what I was looking for in brand and price.
Easy to navigate site and found quality products that I wanted.
I was able to find the items that I wanted in one location and the reviews on the products were solid.
I wanted them
Product and delivery always meet my expectations. Thank you!
All questions were answered via chat. Product came quickly and at a good price.
Used before
My helmet is very comfortable and I love the drop-down eye protection!
The parts were easy to find using the "my garage" application and fit like the were supposed to. Products were shipped the next day and arrived on time. Very happy with my purchase. I'll be back!
Asked to be notified when a bag was back in stock. I was notified, ordered and received all within 2 weeks. Thankyou!
Had the notification option for product I couldn't find anywhere.
Looking for something more stream lined for my Ryker. I was replacing a Saddlemen bag and I love the quality of that brand.
Purchased a new seat. It was shipped in time and was good quality. I was not happy with overall look in person, no fault of J&P, and sent it back for refund.
Product shows delivered to J&P on 03/04, and I'm still waitng for the credit to be issued back to my card.
Good past experiences.
The quality of the product.
OEM windshield for 1997 Hugger Sportster. Perfect fit. All holes lined up. Very happy wife. Looks great so I'm happy. Regulator for 1999 Suzuki GZ250, that baby is charging now!
We have 5 motorcycles and 2 4-wheelers, J&P has a good selection, easy to find parts, easy ordering, good delivery.
Decent prices.
Well priced, looks good, works good. What more could you ask for?
Well priced, lots of options, good customer service.
Nic and easy to work with. Can't wait to try my new brake pedal on my hog!
Price and quality
Due to many back surgeries I can only lift my leg only so high and with the stock pedal I can brake, but it is just a little harder than I like.
Ordered shocks for the wife's bike. Lots of options! Found a pair. Can't wait to get them installed!
Long time buyer
Good value,
Awesome shop. Order a new rocket gasket for my 2008 Harley Davidson Nightster. Cosmetic gasket had an amazing quality and J&P cycles made it happen.
Credibility
Harley leaking):
Not 100 percent happy, but got my order.
Didnt like the idea of you using two or three shipping companies,
Took longer to get my items,
Better priced than dennis kirk.
Ride a HARLEY DAVIDSON
You were able to supply the parts I needed when nobody else was able to get them.Even Amazon could`nt get them.
Found them on the web.
Harley Davidson parts.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.