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J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,664 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I tried getting new tires for my Heritage 114 from my local dealer and determined they wanted to much.
So I used the "Shop by Bike" feature and took a chance on the "Staff Pick". So far I am very happy with these tires.
Convenience, Price and Selection
"Staff Pick" flag / Recommendation from another rider.
One of the turn signal covers will not work on my bike appears as though someone inserted a used cover into the package had to purchase another cesta locally to complete the fix. Not very happy.
I was not sure as to which set to order the cs agent was very polite and was very prompt in his response to the situation. But when received and Changed all but c the last cover to realize the last cover was incorrect for the set.
Was supposed to be better pricing was given code for 10% discount on first order, applied code and was informed that that code was no longer any good. Very disappointed in business procedures seems one hand doesn't know what the other is doing.
Had been told that the customer service and product was the best there. And that the product lines were the best. Suppose I should be disappointed but seems if it's gonna go wrong it does just for me.
Was trying to get 10 percent off but could not figure how to get it
Need tires for bike
I purchased tires, and I received the tires I purchased. Military discount is pretty much a waste of time.
I tried to use the military discount, but was informed that the tires I bought were not eligible. After going through the list of ineligible items, there pretty much isn’t a military discount.
I forgot about RevZilla.
The were what was already on the bike.
I ordered a preinstalled seat, but the image did not match the product. I called customer support, and Jesse was able to confirm that I was ordering the seat and not the passenger pillion shown in the image. Thank you, Jesse!
I've always had a great experience with J&P Cycles
I was looking to buy a more comfortable seat for my '97 Softail, and you had a used one in stock
My experience has been worth my investment purchasing products from your company makes me want to return for other purchases. I will definitely be looking at your site first for now on for products. I'm interested in thank you J&P Cycles.
Product was available and in stock
This is the product I needed at the time
Took forever to find what I was looking for... but Hey! I've been lost in worse places, also new to your store.
New the name as "Reputable"
Lost a foot peg and needed a tool bag!
The equipment I ordered was to be guaranteed fitment for my motorcycle. I believe that to be a subjective statement as it required field modification to appropriately fit my bike. It was close, just not that close.
Ordered easily, shipped quickly, arrived on time. Product was just what i ordered.
Previous purchase
My order shipped in 2 separate shipments. The second shipment ( spark plugs) arrived via USPS in an envelope. The boxes for the items were crushed. I was worried the items may be damaged. I would urge UPS next time in a box!
Price, choice and availability.
The shocks work well
And dropping the price made it work for me thank you
Easy online shopping good product descriptions made choices easily
Have purchased from J&P for years
Needed them
Product was on time and as described. No issues whatsoever.
Price + quality
Fluid changes on my personal motorcycle.
I was in search for a tall rider seat for my 07 Ultra Classic… They Had A Awesome Selection and Loved The Review That Helped Me With My Selection.
Sales man was Daniel he was very knowledgeable!
Thanks for the time he spent helping me.
Searching the web through in back to your site
Comfort for long hauls
Searching the web through in back to your site
Comfort for long hauls
I have an 2005 road glide I picked up I got all the basics to bring this ole girl back to life
Used before
Redline is my favorite especially the transmission fluid accel is good too and the spark plugs I just gave a shot
I recently made an order for new tires and only one tire got delivered I called and he order was corrected within two days and friendly and courteous customer service over the phone thank you very much
Friendly courteous and Speedy customer service
I received my part in a timely fashion, it was the exact part I needed. Worked fine.
Because, it had the part I needed.
Because my part wore out and I needed a new one to make my motorsickle run.
Product fit my Harley, yet the search engine as they all do, don't narrow down parts for that year n make of the bike
Fast & easy, i looked up my part & orderd on a Mon and received it Wed afternoon when i got home from work.
Because I'll get my part faster my
My clutch cable broke
Had what I needed at a competitive price and came within a week.
Had what I was looking for and it was in stock.
Better quality than the OEM part.
Product is a advertised. Fit my fork tube 49mm just not long enough to reach the other tube. I will go through the return process and see how smooth that is
They haven't answered my email yet, that's why the one star
Order from here before
Thought it would help my suspension
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
