• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8861

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,287
Neutral
317
Negative
243

Instant Feedback

35,956 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,406)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user douglasw1040
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Ordering was great. Once lost package was lost, new package was sent. Shipping took way too long after package was handed off to USPS. At least 6 days before tracking information updated after being handed off to USPS.

Reason I chose this business:

Better selection

Service
Quality
Thumbnail of user johnp7527
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Fast and easy thanks enjoyed dealing with J&P Cycles the ease of buying and the best price and the speed of receiving it thanks for Your service and support. Looking forward to making further purchases

Reason I chose this business:

Always like what they have and the ease of ordering

Reason I chose this product:

I needed new running boards for my harley Davidson

Service
Quality
Thumbnail of user tuckerm38
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

The go to for parts. Very easy to navigate the website for the part you need.

Reason I chose this business:

Returning customer from great experience

Reason I chose this product:

My bike broke down

Quality
Thumbnail of user brents495
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

It was super easy to shop and find items specific to my bike! Everything worked as intended, and I will definitely shop at J&P Cycles again!

Reason I chose this business:

They had a user friendly interface, and plenty of options for my bike!

Reason I chose this product:

I replaced bars on my Harley Switchback and needed specific cables to get the job done.

Quality
Thumbnail of user kriss583
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Easy choice only had one to pick from.……………………………x xx xx xx x

Reason I chose this business:

Price and free shipping

Reason I chose this product:

I needed them

Quality
Thumbnail of user bryans1266
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Arrived in perfect condition on time. Very good quality product. Not so.simplento install but I expected that

Reason I chose this product:

To make my Harley a little bit more me

Quality
Thumbnail of user kennethr1246
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Good, found what i needed and bought what i needed

Reason I chose this business:

I like dealing with j & p cycles

Reason I chose this product:

Quality products that i like

Quality
Thumbnail of user marcr417
1 review
0 helpful votes
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May 21st, 2024
Verified purchase
• Updated review

Always satisfied, as always, I'm satisfied/service

Reason I chose this business:

Return coust.

Reason I chose this product:

Keeps my feet from sliding off crash bars

Quality
Quick & Easy
December 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Return Coustmer

Thumbnail of user joef1456
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Fantastic and easy use of the website to purchase my goods

Quality
Thumbnail of user tomt1338
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Would definitely order parts and accessories again.

Reason I chose this business:

Location and prices

Reason I chose this product:

Customized my bike

Quality
Thumbnail of user jayr1074
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Delivery is fast product arrived in good condition

Customer assistance was very helpful

Service
Thumbnail of user marka3393
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

I have ordered from J&P many times. They were great as usual!

Quality
Thumbnail of user tasmaniand
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Over all good experience but new tire to big for front fender.

Reason I chose this business:

In the U.S.A.
Easy return items
Help customer services

Reason I chose this product:

Good tire good price and good reviews. Great when on a buget

Quality
Thumbnail of user roberta4405
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Always great customer service and quality products.

Help with an order.

Reason I chose this business:

Customer service

Reason I chose this product:

I'm familiar with them.

Service
Quality
Thumbnail of user manuels391
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Part shipped fast cracked the cap on solenoid my mistake not there's

Reason I chose this business:

Fast shipping ordered from before

Reason I chose this product:

Good reviews

Quality
Thumbnail of user alexanderm948
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Good arrival time. Exact fit. Thank you. I will use your services again.

Reason I chose this business:

For gas cap

Reason I chose this product:

I needed it

Quality
Thumbnail of user charlesj1449
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

1 part was not shipped. I called and J&P cycles took care of it.

the problem was resolved.

Reason I chose this business:

Good reviews

Reason I chose this product:

I needed fork seals for my motorcycle

Service
Quality
Thumbnail of user jacobh914
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Shopping is easy. No problems looking up parts for my bike

Reason I chose this business:

Always choose jp cycles. Y’all have allot of options to choose from

Reason I chose this product:

Been looking for new Brake and clutch levers for awhile.

Quality
Thumbnail of user robertw6386
2 reviews
0 helpful votes
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May 21st, 2024
Verified purchase
• Updated review

J&P makes it easy once again to find the parts I needed for my old bike!

Quality
Product availability
May 17th, 2024
Verified site experience
• Previous review
Thumbnail of user logano165
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Brand new RK chain broke 3 hours after riding my bike. Im not ordering from J&P again...

Late replies. Although I got my refund back on paying for extra shipping

Reason I chose this business:

Thought it was good

Reason I chose this product:

Thought it was good

Service
Quality
Thumbnail of user christopherl1650
2 reviews
0 helpful votes
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May 21st, 2024
Verified purchase

Awesome service and delivery, easy web page to navigate

Reason I chose this business:

Seemed very reputable

Reason I chose this product:

Seemed to be a good product

Quality
Thumbnail of user bradg368
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I am very impressed with the service and speed in which my order was taken care of.

Very courteous, tentative and expeditious.

Reason I chose this business:

The best price I could find for the product at the time.

Service
Quality
Thumbnail of user chrisg2624
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Awesome job. Parts came as described and on time..

I had old address in Apple Pay and customer service correct my mistake immediately. Well done…

Reason I chose this business:

Customer service. Parts available…

Reason I chose this product:

Building 23 Streetglide

Service
Quality
Thumbnail of user michaelh8463
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

I miss Motorcycle Superstore, but you guys seem to be continuing with their good prices.

Reason I chose this business:

Price and availability

Reason I chose this product:

Needed a rear tire. Been using Shinkos for years.

Quality
Thumbnail of user rogerr844
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

👍👍👍👍👍👍👍👍👍👍
Super fast shipping. Vast inventory of parts...

Reason I chose this business:

Quality parts at an affordable price

Reason I chose this product:

I Needed it

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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