• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8860

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,288
Neutral
317
Negative
243

Instant Feedback

35,948 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,405)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user johnr7236
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

Got. The brake line very fast bit the had to wait for the ends and crush washers for another. 3 or 4 days. Which this time of year wasn't a big deal but had it been riding season that would had have been an issue

Reason I chose this business:

In the past used them and have had positive experiences over the years

Reason I chose this product:

Had used that product previous

Quality
Thumbnail of user garyr1656
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Ordering was great and notifications about shipping was on spot.

Reason I chose this business:

It was an advertisement and my wife was wanting her floor boards raised up just a little more. And the price was good.

Reason I chose this product:

More adjustable and I could customize them to fit my wife's short legs. And make her more comfortable on long rides.

Quality
Thumbnail of user benjaminc762
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

I was looking for a replacement front wheel. While I was looking through the site seen the pop up to txt for help. They referred the wheel I needed. Fits the way they said. Direct bolt on just had to put my rotor on, & mount & balance the tire.

Quality
Thumbnail of user randys1343
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

I've ordered many parts from this website. I had one show up missing some things. I contacted customer service and they made it right and parts shipped next business day. Great company and will continue to use.

Service
Quality
Thumbnail of user chrish3927
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to order from. Item showed up on time and not damaged. They had my part in stock when others didnt

Quality
Thumbnail of user keving2175
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Received what I ordered. Now for a rainy weekend to install them,along with Rocker Lockers. While I'm at it.

Quality
Thumbnail of user rodneyh469
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Fits and works perfectly on my bike. Will recommend to others that are in need.

Quality
Thumbnail of user marcr449
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Product was shipped fast and as described.pump installed in less than an hour.

Reason I chose this business:

Past customer

Quality
Thumbnail of user michaelg7039
1 review
0 helpful votes
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May 20th, 2024
Verified purchase
• Updated review

I was not expecting to receive the battery so quickly.

Reason I chose this business:

I've never been disappointed.

Reason I chose this product:

The product was the best for the application.

Quality
Fantastic
October 1st, 2024
Verified purchase
• Previous review

Great as always, no issues, products work as described. Thanks

Reason I chose this business:

Always use JP

Reason I chose this product:

What i needed

Quality
Thumbnail of user fredw355
2 reviews
0 helpful votes
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May 20th, 2024
Verified purchase

Good easy process to purchase and check out. Fast shipping

Reason I chose this business:

Lots of choices and store is close to me and it was also referred by a friend.

Reason I chose this product:

For my safety and i have seen them on the street in use.

Quality
Thumbnail of user jonathanl1151
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

The tires arrived very quickly, well packed and in good shape.

Reason I chose this business:

I was looking for a good selection.

Reason I chose this product:

I have ordered from them before and had a good experience.

Quality
Thumbnail of user williamc5053
1 review
0 helpful votes
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May 20th, 2024
Verified purchase
• Updated review

Easy to accomplish ordering and get on time delivery.

Reason I chose this business:

Always my first choice

Reason I chose this product:

Repeat purchases with which I've been happy.

Quality
Always quick, easy, and decent value
January 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Always quick, easy, and decent value.

Thumbnail of user dans2729
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Fast shipping and will keep ordering from J&P cycles

Quality
Thumbnail of user marka3390
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Ordered Cover for my bike & oil filter. Order delivered on time

Quality
Thumbnail of user armandom224
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Items were top notch and delivered super-fast. Had to work on fitment but excellent overall.

Reason I chose this product:

Fit for my bike

Quality
Thumbnail of user danielk2025
1 review
0 helpful votes
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May 19th, 2024
Verified purchase
• Updated review

Good prices, fast shipping, usually great parts. Never had a bad experience!

Reason I chose this business:

Ease of ordering

Reason I chose this product:

Needed them!

Quality
Nice parts, nice prices
April 13th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Needed them

Nice selection!
April 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Ease of placing order

Good thanks
March 4th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good selection

Pretty easy!
January 3rd, 2024
Verified site experience
• Previous review

Pretty easy! Thanks

Reason I chose this business:

Ease of ordering

Thumbnail of user randyd708
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Price, shipping,name brands all good was also easy to find and order

Reason I chose this business:

Name brand part

Reason I chose this product:

Have used this brand in the past

Thumbnail of user giovannid94
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Was excellent. I recommend it. I'll will be buying again

Quality
Thumbnail of user debrac1805
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Love my floorboards. Big discount sealed the deal. Very fast shipping.

Reason I chose this business:

You had the product I was looking for

Reason I chose this product:

What I was looking for.

Quality
Thumbnail of user heathb100
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Easy to navigate and has had everything I have searched for.

Reason I chose this product:

Word of mouth. I have spoke to people that have used.your product. I'm restoring a bike and I thought I would try the tank sealer kit.

Quality
Thumbnail of user josephf1977
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

After calling customer service to cancel order, wrong shipping address from PayPal, was able to cancel order and reorder the helmet with right address

Service
Quality
Thumbnail of user thomasg2616
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Just what I was looking for, in stock numbers on website were not correct but one phone call and they corrected my order and received second in a few days!

Quantity of in stock items shipped? Customer service explained and shipped second shipment when it was available as proposed.

Reason I chose this business:

Looked like the product I needed

Reason I chose this product:

Price was reasonable, free shipping,right size for application.

Service
Quality
Thumbnail of user larrym2129
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

I was BLOWN away by how fast i received my tires. How you got them to me in two day is beyond me, great job!

Reason I chose this business:

They carried the size i wanted and the price was right.

Reason I chose this product:

Its the only size that would fit my bicyclr.

Quality
Thumbnail of user stevenb3509
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

I received the order before the expected delivery date so that was great it was a great experience I definitely would order from you guys more in the future

Quality
Thumbnail of user rayt196
3 reviews
0 helpful votes
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April 30th, 2024
Verified purchase

Good experience! The customer service was excellent: I had to return a windshield and the process was easy and pleasant.

Reason I chose this business:

Positive history with J&P

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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