• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8860

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,288
Neutral
317
Negative
243

Instant Feedback

35,948 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,405)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user burtonb41
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

I was able to locate exactly what I wanted on j&P's website. The prices were excellent compared to that of the competition. Items arrived promptly and imperfect condition.

Excellent.

Reason I chose this product:

Have been using the same product for decades.

Service
Quality
Thumbnail of user thomask2449
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Got exactly what I ordered in a timely manner. What else is there to say?

Quality
Thumbnail of user johnm13956
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

I'd wanted to get some luggage guards for my wife's Harley Deluxe. Tired since 2020 and even called Harley and was told that there's nothing that would fit. Just looking at J&P lately saw a pair that was made by Hog workz that they would fit. Ordered and they're on the bike. Fit perfectly and simple quick installation. Good quality and Great price

Quality
Thumbnail of user yvonner415
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Needed new saddle bags went to your website liked what I found ordered them got them easy to install and great look and fit

Reason I chose this business:

Friend recommended

Reason I chose this product:

Like the look and price

Quality
Thumbnail of user dannys748
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

👍😘😎😉🤦🏻‍🤷🏻‍😂😍🥰😘😛🤪😜😆🥸😎🤓🥳😏🙂‍😱🤗🤫🤠🤡💀👻💩🎃😇😂😄🥹😜🤪😎🥸🤓😜🥸😄😎🥩😘🥰😍🤫

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user scottw2616
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

The shipping was the fastest I have ever seen, I was expecting atleast a week but it came in 2 days. Everything fit nice and good quality

Reason I chose this business:

Used them before, plus had the right kit that I needed

Reason I chose this product:

Complete kit

Quality
Thumbnail of user daniell2726
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

These SPH10 headphones are my second set
- first ones died after 10 years of heavy use. I'm still very satisfied with these!

Reason I chose this business:

Always a great deal on their products

Reason I chose this product:

These SPH10 headphones are my second set
- first ones died after 10 years of heavy use. I’m still very satisfied with these!

Quality
Thumbnail of user blakec206
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

It was very easy to find all the parts I needed to complete my custom Harley build. I would definitely recommend J&P and will be back in the future for any needs.

Reason I chose this business:

Good reputation and reliable service.

Reason I chose this product:

Competitive cost, free shipping, and easy shopping experience.

Quality
Thumbnail of user bobp1131
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

I had a set of these on my 2010 Streetglide and loved the sound and the quality. I plan on installing them soon and posting that on YouTube. Love that Govx gets me a discount. Thanks.

Reason I chose this business:

Quality store.

Reason I chose this product:

Had this brand on my old bike and loved it

Quality
Thumbnail of user kimg1254
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

I was so glad to get my helmet. It is a great quality however, I had to return it because it was too heavy for my head. I have neck issues, and irs not gonna work for me.

Quality
Thumbnail of user jenniferj2581
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Nothing to say, it was easy and flawless and quick! Fits great and is very comfortable. Love it!

Quality
Thumbnail of user dannyh587
1 review
0 helpful votes
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September 30th, 2024
Verified purchase
• Updated review

…………………………….,,,…………………,,,…………………………………………………………..

Quality
2016 Ultra Classic Front Rotors
April 22nd, 2024
Verified purchase
• Previous review

Received in a few days. Perfect fit and great price.

Reason I chose this business:

My go to super store.

Reason I chose this product:

Needed new rotors and Harley is over priced.

Quality
Thumbnail of user kevint1717
1 review
0 helpful votes
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September 28th, 2024
Verified purchase
• Updated review

...

Quality
Quick and easy and outstanding customer services
March 3rd, 2024
Verified site experience
• Previous review
Thumbnail of user georgep1876
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

...

Quality
Thumbnail of user richards6595
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Good service timely I would recommend your shop best service

Reason I chose this business:

Had what. I needed

Reason I chose this product:

I needed it

Quality
Thumbnail of user jonathanb1828
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

My mistake for not measuring. But a picture of the item, to scale, on a fender would be helpful.

Quality
Thumbnail of user johna5759
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Bought from J&P for many years. Always had great service. Shipping could be a little quicker. Just saying.

The guy explained why I couldn't get the right part. It was discontinued but didn't say so when ordering.

Reason I chose this business:

Past experiences

Reason I chose this product:

Needed them

Service
Quality
Thumbnail of user ryanr1382
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

...

Quality
Thumbnail of user craigd642
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Really easy, always good products and fast easy delivery

Reason I chose this business:

Good selection

Quality
Thumbnail of user robertv1822
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

It was easy ordering tires and shipping was extremely fast. Thank you and will definitely be a repeat customer.

Reason I chose this business:

Many options to choose from and great prices.

Reason I chose this product:

For the great prices and good products

Quality
Thumbnail of user daltonr49
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Ordered a few big parts and they were shipped and delivered within a few days

Quality
Thumbnail of user calebc195
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

The website was very easy to use, and the part was the correct one

Quality
Thumbnail of user williamo1290
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Quick shipping and delivery
The product was just like the pictures and made my bike sound a while lot better.

Quality
Thumbnail of user patb973
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Site is easy to use….delivered in a very timely manner, and was exactly right!

Reason I chose this business:

I’ve purchased from J&P in the past.

Reason I chose this product:

I found the product I wanted

Quality
Thumbnail of user kennethf874
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Exactly as described. Only thing missing is the pin.

Reason I chose this business:

Trust the products

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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