• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8859

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,288
Neutral
317
Negative
243

Instant Feedback

35,945 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,404)

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user jessem943
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Accurate Tire, shipped and received in a timely manner.

Reason I chose this business:

Amazon didn't have the product

Reason I chose this product:

It's the tire I needed.

Quality
Thumbnail of user levid326
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Very nicely made came with everything needed for installation shipping was also on time

Reason I chose this business:

Cheaper parts than genuine Harley parts with same or better quality

Reason I chose this product:

Cheaper option than Harley and same quality

Quality
Thumbnail of user jeremyt621
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Fast delivery, competitive pricing, great selection.

Quality
Thumbnail of user frankm2654
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

I ordered a rear tire for my Electra Glide and I had it within 2 days incredibly fast shipping!

Reason I chose this business:

I chose based on price but that combined with the speed of the shipping I'll be ordering again.

Quality
Thumbnail of user timd1234
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

This item is exactly what I ordered, very satisfied with this purchase... will hold all my travel needs for a long trip thank you J&P for being my #1 seller of quality motorcycle products

Reason I chose this business:

They go out of their way to get you what you want to purchase, fast and dependable service! Count on them to handle all your motorcycle needs!

Reason I chose this product:

Going on a 5 day trip to ride the Tail of the Dragon this summer (bucket list) and several other road touring in that area... Leaving from Mid Michigan rollin' down the highway and the Saddlemans back seat touring back gives me more room on my Tri Glide for other gear... again Thank You J&P!

Quality
Thumbnail of user bryans1123
2 reviews
0 helpful votes
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April 7th, 2024
Verified purchase

Had a slight issue with my order, customer service team handled it quick and went above and beyond. Would shop here again.

Service
Quality
Thumbnail of user keagenk
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Kit was good but would have been nice with some instructions being that this master cylinder isn't that common

Reason I chose this business:

Looked good

Reason I chose this product:

Needed the parts

Quality
Thumbnail of user robertf4166
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Always my go to when I need something fast! I really like their service and fast shipping!

Reason I chose this business:

They always have what I need!

Reason I chose this product:

What I needed

Quality
Thumbnail of user matthewa983
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

The site is great and the parts came in about a week!

Quality
Thumbnail of user davidw7845
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

The shopping on line was a good experience. The shipping needs some work. But it was UPS.

Reason I chose this business:

I was told about the company

Reason I chose this product:

I needed the switch I bought.

Quality
Thumbnail of user jessek358
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

I love the convenience and ease of use of the website. The chat function is great for quick questions.

Reason I chose this business:

Variety and availability of products

Reason I chose this product:

Upgrading my factory battery to a better quality and more dependable battery

Quality
Thumbnail of user leong172
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Simple and easy. It installed extremely easy. Appreciate all help from your customer service people thank you.

Reason I chose this business:

I've bought product here before and it's been great product.Appreciate it

Reason I chose this product:

I needed both

Quality
Thumbnail of user ronb1338
1 review
0 helpful votes
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February 17th, 2024
Verified purchase

Jumped up and down upon arrival! Shook delivery driver's hand and tipped him over and over. Just kidding. Ordering was so easy and self explanatory you just couldn't get it wrong. Let's face it J&P Cycles is there for making sure we are back on the road in quick and safe manner.

Quality
Thumbnail of user kennethw1397
2 reviews
0 helpful votes
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March 23rd, 2024
Verified purchase

I have been buying from J&P cycles for many years! There is good reason for that! Unmatched customer satisfaction and great quality parts. They always deliver!

Reason I chose this business:

They are the BEST!

Reason I chose this product:

J&P ONLY handles premium product. I never worry.

Quality
Thumbnail of user jodys417
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

I ordered a windshield for my son as a birthday gift. The process was easy and smooth from start to finish

Reason I chose this business:

My son sent the link

Reason I chose this product:

My son sent the link

Quality
Thumbnail of user davidp6136
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Altough these wind buffers were not made for the heritage classic 2023 all I had to do was get a hole
Drilled in the proper place and they fit nicely. They work perfectly, they nullify the air that normally comes up from under the windshield and into my eyes and riding glasses. They are perfect, what a pleasure to not have my eyes watering because of the wind buffetting. Hopefully they will soon make a pair with the proper hole placement, but until they do these work great.
David Page

Reason I chose this business:

From on-line google

Reason I chose this product:

I had an old pair for a 2000 ultra classic that I modified for my bike in the states and they worked great, so I bought a new pair for the Heritage Classic I have in Canada.

Quality
Thumbnail of user rebeccas3011
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

We have struggled to find a reliable source for parts for our older Harley. We are so grateful to have found a trusted and reliable source to continue with our project!

Reason I chose this business:

My husband had been in one of the physical stores years ago and searched online and found the JP Cycles website

Reason I chose this product:

Searched through until we found the part we needed

Quality
Thumbnail of user stevep1958
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Once I learned the search by vehicle, the search was pretty simple! I ordered a seat for 2008 Electra Glide and it arrived earlier than promised. The seat fit the bike well and looks great, it set me back about 2.25" further from the bars and made all the difference in the world.

Reason I chose this business:

Visited online and in the store in Daytona. Good experiences both times

Reason I chose this product:

Reading the description and reviews helped make my decision

Quality
Thumbnail of user joshuas1719
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Everything came fast but don't get the hog workz billet roadglide windscreen trim absolutely horrible paper thin and doesn't Lin up at all
Obviously that's not any fault of JP cycle have no complaints on them

Reason I chose this business:

That's had the parts I wanted and some on sale

Reason I chose this product:

Wanted them

Quality
Thumbnail of user shawnc836
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

I have purchased many items and they have all been high quality and I received them fast. J&P has been my first stop for parts for different motorcycles.

Reason I chose this product:

They have the parts I needed for really good prices.

Quality
Thumbnail of user josepht1782
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Great company I'm always given great service and updates with my orders long time trust with the business.

Reason I chose this business:

Most recommended website to me.

Reason I chose this product:

Needed for my Harley.

Quality
Thumbnail of user larrya731
1 review
0 helpful votes
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April 27th, 2024
Verified purchase
• Updated review

Exact part to replace with the old 1, old 1 is all rusty and i don't know if and when was replaced...

Reason I chose this product:

Replaced old one

Quality
Awesome buy
September 22nd, 2024
Verified site experience
• Previous review
Reason I chose this product:

Avalability

Quick, extra parts needed for my 89 FXR Trike
October 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Needed extra parts

Thumbnail of user greggf99
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Contacted customer service. Answered some questions in writing and supplied picture of battery. CS issued a store credit and I ordered a comparable AGM battery but one that I added the acid rather than factory charged. This ensured freshness and solved the problem.

Very positive and fast. The replacement battery arrived in 2 days and the store credit worked like a charm.

Reason I chose this business:

Have always been very good to work with, have excellent cross-reference on what will fit the Harley (1985) and handle good quality parts.

Reason I chose this product:

As heavy duty replacements as possible since I was doing the work myself. Clutch plates, starter bendix, bendix fork and all seals.

Service
Quality
Thumbnail of user rileys172
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

No problems. Needed a rear tire for my 14 Street Glide. Got it ordered, price was comparable, shipping was fast and no problems. Would recommend.

Reason I chose this business:

You had the tire I need.

Reason I chose this product:

Gotta have decent tires for safety.

Quality
Thumbnail of user rickr1137
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Never did get 10 percent off helmet locks work as expected popsicle pegs look good but will not stay folded up had to put nylon washer between stand off and peg body to fix that

Reason I chose this business:

Had products I wanted

Reason I chose this product:

They were in stock

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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