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J&P Cycles has a rating of 4.7 stars from 9,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,937 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I purchase most of the parts I need for my five HDs from J&P Cycles as they have a great choice of items to customize my bikes and they are quick to deliver. I keep coming back as they do a great job!
Repeat customer and I have always been satisfied with the parts and service at J&P.
Needed a replacement master cylinder cover and this will look good on the bike while also being of moderate expense.
Everything was good fast reasonable price, I just just ordered the wrong part but will use it on another harley
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I liked the style
Great experience with item details and sizing. Easy search with item description and photo. However, I would like for the Military Discount to always apply even with other discounts?
Return Shopper
Needed to replace each of these items.
The site was very easy to browse to my cycle specs and obtain the correct parts easily.
Used MC Superstore in the past
Quick and quality service as usual. I got exactly what I ordered.
J&P is my go to shop.
Exactly what I was looking for.
Ordering anything that is in stock nowadays only takes a few days to receive...not a few weeks!
Bad
Not sure now!
I HATE shopping for clothing online. Inability to try them on.
An emergent situation caused me to break down this time.
The pants are great.
However, the fit is not.
I will be returning them.
Got the right part at a great price and works as it should! Always quick and easy!
I received the wrong part in my order, and jp cycles corrected it immediately. Worth noting that I got an American service rep and didn't have to wait on hold!
Quickly picked up, and did not make me send back the wrong part before sending me the right one
Had my part at a good price
I needed a new rotor
Over winter my key for my old shovel went missing from its safe spot but thanks to JP Cycle it is ready to go weather the wife likes it or not plus now I have a spare for next time.
At Egypt we have an issue at the payment at our country we need to pay by multiple credit cards and also ship to Dubai and then we will ship to egypt through cars it will make it cost effective and also we need to avoid taxes at USA as this parts will be shipped to our country please contact me for further details *******@hotmail.com
Old friends used to buy from it
Needed parts
Fast shipping and good prices and good web browser for looking up parts on older bikes.
Customer service
Easy to order, fast delivery, item was exactly as described. I will definitely be a repeat customer!
Had what I needed at a good price
Good experience as usual, have many of the vintage parts I need to support my hobby at reasonable prices.
Had what I needed
It was what I needed.
Always good. Thanks
Usually have what I need
What I needed@ reasonable price
Always good service. Thanks
Had what I needed as usual for my vintage bike at reasonable price.
Delivery was fast and the merchandise was just what i wanted.
Quality and style
The sale was smooth & fast. My product can very fast
They had what I needed
It was what I needed for my Harley Davidson V-twin
Very simple and easy. Plenty of parts. Parts were in stock.
Parts were in stock.
Ordered on Monday night, received and had it installed by Friday afternoon. Price was fare and shipping was amazing.
Price and availability of product
Replacement for worn out tire. Same brand and size.
Hassle free experience I would have bought more of it. I don't have the cash
Best price for the products I need.
Overall price
Best price for the products I need.
Overall price
This is referring to the trim pieces for fenders? There were two of them that fit FL fenders...
Sometimes have vintage parts got a couple ignitions a while back that did not work didn't want to go through all the process of returning them had friends that had them so I got them hanging on the wall I had not ordered from JandP for a while.
Both of my fender trim pieces had been ran over after falling off my bike at different times they don't bend back
I call J&P Cycles because they are always quick to answer the phone. This experience was no different, the representative was quick to answer, very educated on my needs for part choices to ensure I made the right choices.
Great prices, service, products and offer the riders rewards program
Proven dependability for a proper service or repair
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.