• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8855

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,284
Neutral
317
Negative
243

Instant Feedback

35,937 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,400)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user ursulac12
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

Great quality fits great. There was a problem with shipping but it was resolved

Shipping address issues but resolved

Reason I chose this business:

I am a long time customer

Service
Quality
Thumbnail of user nicholasn429
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Great helmet and gloves purchased. Fast shipping and quality materials.

Reason I chose this business:

Have used before

Reason I chose this product:

Items were on sale and were what I needed

Quality
Thumbnail of user carlk434
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Had what I needed when I needed it. Arrived undamaged in a timely fashion.

Quality
Thumbnail of user nathant473
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Had the parts I needed and shipped the items quickly.

Quality
Thumbnail of user marvinp190
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Not satisfied with the box having a description of what is inside. A big label saying Hogtunes, 550 watt 6 speaker system is waiting to be taken off the steps.

Reason I chose this business:

Is where I could find the product

Reason I chose this product:

Is a considerable upgrade from stock and the amount I wanted to spend. I couldn’t validate spending $500+ for JM Rocker

Quality
Thumbnail of user pablor196
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

As a first time buyer I was happy. Easy to use website and they have anything you need. Next purchase will be a new seat. Highly recommend this business.

Reason I chose this product:

It was what I was looking for at a good price.

Quality
Thumbnail of user brianm4231
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Great company very helpful and the products were great

Reason I chose this business:

Always great to work with

Reason I chose this product:

Had what I wanted

Service
Quality
Always great service
April 2nd, 2024
Verified purchase
• Previous review

Great company to work with always great products always promp to deliver the products

Reason I chose this business:

Great products

Reason I chose this product:

Always buy from them

Quality
Great service
November 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Ordered many things from here with no problems

Thumbnail of user bradleyc398
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Delivery was quick. Parts were what I ordered, what more can I say.

Quality
So far so good
February 20th, 2024
Verified site experience
• Previous review
Thumbnail of user dank1188
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Always easy to navigate website. Quality selection, reasonably priced and excellent communication and shipping

Reason I chose this business:

Consistent quality selection and service

Reason I chose this product:

Repeat order of a battery that worked well before

Quality
Thumbnail of user chuckm301
2 reviews
0 helpful votes
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February 13th, 2024
Verified purchase

J&P is great. No problem ordering. Delivered products quickly, and in good shape. The product, engine guard and bag guards from HogWorkz, are beautiful! As shiny as anything on my Anniversary heritage - and that is shiny. Only problems: No instructions in the engine guard (really not needed though), and limited, somewhat lacking, instructions for the bag guards. Very limited. A little more experienced DIY mechanic would likely not have experienced any problem, but it made it a little bit more difficult than I anticipated. Still, all installed, and they look great!

Somehow did not get the 10% discpount for Riderplus membership. E-mailed CS, and they fixed it ASAP. Even sent to Revzilla a follow up e-mail. The Customer Service is Five-Star!!

Reason I chose this business:

Have shopped Revzilla for years. The connection just made sense.

Reason I chose this product:

Online ratings said the HogWorkz guards were solid. The ratings were correct! The guards also cost much less than OEM.

Service
Quality
Thumbnail of user stanleym319
1 review
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

It was great and on time. It looks great and the ride is good.

Quality
Great service
April 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

I all way use them,.

I buy lot from you guys all the time
November 1st, 2023
Verified site experience
• Previous review
Thumbnail of user bretl53
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Came with no damage and had a shop mounted and balance with no issue.

Quality
Thumbnail of user zackm113
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

It was great, quick and easy to order and got my tank in a very timely manner considering it came from across the states, just have yet to fit it and put it on.

Reason I chose this business:

Heard great things about them

Reason I chose this product:

Bcuz I needed a new tank the one that came on the bike was dented.

Quality
Thumbnail of user williamb6494
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Order was placed and shipped in a very timely manner. And, shipment was received just as order was placed. Thanks for such flawless transaction.

Reason I chose this product:

I always use factory oil in my bike.

Quality
Thumbnail of user oscarr420
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Love it, it's easy to order and it was in stock. Plus it makes my 2009 road king sound aggressive and I love it.

Reason I chose this business:

Heard good things from my Harley riders

Reason I chose this product:

Want to make both my bike sound amazing

Quality
Thumbnail of user eduardor335
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Recomendaciones con el sistema de envío trabajar con las direcciones

Reason I chose this business:

Es más fácil ordenar

Reason I chose this product:

Mi moto tiene problemas de corriente

Quality
Thumbnail of user tommyk130
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

The problem I had was nothing to do with j&p,my problem was with usps, I have always been well satisfied with J&P cycles and the products I have received, thanks

Reason I chose this business:

Well satisfied with the products

Quality
Thumbnail of user michaeln2790
1 review
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

Fitment was correct as listed in catalogue. *******

Reason I chose this business:

Large selection of products.

Reason I chose this product:

I needed a new windshield for my trike.

Quality
*******789
February 14th, 2024
Verified site experience
• Previous review
Thumbnail of user christiana551
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Easily found the parts I needed quick at a reasonable price

Quality
Thumbnail of user karissap20
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Surprised I received my part with in 24 hours of ordering! Great service

Reason I chose this business:

Motorcycle parts fast and reasonably priced

Reason I chose this product:

Need to fix bike

Quality
Thumbnail of user paulj2034
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

You guys are great, Showed up quickly
Works as expected

Reason I chose this business:

Great products good pricing

Reason I chose this product:

Need new battery Tender

Quality
Thumbnail of user william19
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Excellent service as always, highly recommended Jo cycles

Reason I chose this business:

Repeat customer

Reason I chose this product:

Like the brand

Quality
Thumbnail of user gabriell479
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Whole experience was quick and easy. Fast shipping great products

Quality
Thumbnail of user matthewm2455
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

Expensive but its a nice seat with back rest the shipping was quick too

Reason I chose this business:

Used before

Reason I chose this product:

Because I want it

Quality
Expensive but its a nice seat with back rest
April 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Used before

Reason I chose this product:

Because I want it

Thumbnail of user jamesh7906
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Service was speedy and great products! My order arrived on time.

Reason I chose this business:

Moderately priced quality products

Reason I chose this product:

Highway pegs

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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