- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
J&P Cycles has a rating of 4.7 stars from 9,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,937 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I placed my order on 3/27 and didn't receive it until 4/7, a week and a half later. I've never had this long of a delivery time from J&P.
Often use J&P for their fast shipping and quality products
Needed it quickly
Often use J&P for their fast shipping and quality products
Needed it quickly
I've been ordering from J&P for years.
Great customer service as always. I had to return one of the items and with a simple phone call I received the return label. Hassle free.
Awesome customer service, the chat feature helped get me the right parts and quickly. Customer service answered my questions and sent me in the right direction to help with my service
Had a problem with the shipper but J&P cycles went above and beyond to make it a good experience
Definitely like the products and the price.Only thing I wasn't expecting was receiving items at different times coming from different places one item was waiting for over a week 1/2 the others came pretty quick
Very good at answering my questions and quick results
Thank You
They have a good line of product
Good prices also they have pkg deals
The spring broke on saddlebag latch. Ordered this replacement and was a exact match. Simple installation, no problem.
Awesome parts
Easy shopping, exact match
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
I waited too long to receive parts. I thought as an RPM member all parts received in 2 days, perhaps I miss understood. Parts would come in a few at a time, delaying the completion of project. Some parts would take a week to arrive. Additionally, the shipping department at certain locations should choose more wisely the proper shipping method. A partial order just arrived, a single snap ring in a 12"X7" box! What a waste.
Got what I needed.
Needed them
This order has oil on it. We cannot expedite oil the carriers do not allow hazardous items to be expedited. Expedited shipping does not change the lead time. If you are ordering an it that says ships in 3-5 business days it will not ship for 3-5 business days.I do apologize for your frustration. We ship from multiple warehouses. If all items are not located in the same warehouse your order will come in multiple packages. We do not want to delay the shipping by having all items sent to one warehouse and then shipped to you. We truly do it to expedite and take care of our customers as quickly as we can.
They have most what I need at good price and good quality
Enjoyed shopping with JP. So much nice gear and will be shopping for more. Now looking for leather pants.
Motorcycle gear.
Looking for cool shades that wrap around for riding.
Im retired, I currently ride a 2007 Ultra Classic which has been converted into a CSC trike. My wife and I typically ride 400 to 600 miles per day when we do an ocassional road trip. The original seat has seen better days and was wearing pretty thin. After trying air cushions we decided it was time to buy a new seat. My wife was injured years back and underwent thee neck surgeries so comfort was a must. After doing a great deal of research and reading reviews I decided to purchase the Saddlemen. Upon receiving the seat I was very impressed by the quality. Not only does the seat look great but its a statement of true craftsmenship. 5 stars there. Installing the seat was simple, out with the old, in with the new. But, perhaps because my bike was converted the seat sat higher in the frame. Im the second owner so Im not sure if the old seat was the original. Sitting higher in the frame isnt a problem but it does expose the body frame under the seat by about two inches, I'll get used to it. I got the seat the day before a scheduled ride, we were planning a two day trip of just under 1,000 miles. After installing the seat I took it out for a spin of about twenty miles. It felt stiff, like new shoe leather would feel. Ok, so it needs to be broken in supposedly. Im old, tall and thin and my $#*! aint what it used to be, but it'll break in right? The following morning we and our friends hit the road. About 80 miles into the trip we stopped for gas and coffee. My $#*! was sore like never before. Too late to make a long story short but here it is. I like the seat and I know (hope) that it will break in eventually but I dread putting another 100 miles on it let alone 1,000. My wife absolutely refuses to get back on the bike unless I change the seat or she uses the air pad. Im sure it is a good seat but "Not so happy wife...you know the rest.
Used J&P in the past.
Research and reviews.
My opened box seat came in right on schedule. The seat itself was it perfect condition. Great service and quality overall.
The price was low on opened box and quality was great
First time i ever got a tire off line. Cant complain its all that i wanted. Will use again if needed...
Best place to buy motorcycle parts, and the price is good, product came at the time it said,
Delivery was seamless and drivers were very professional and courteous
They were in ti. E
They were very helpful in changing the delivery day
I ordered a rear tire and it was shipped and delivered very fast within 2-3 days. There was no issue with my order at all. This was my 2nd time ordering from J and P Cycles and they got me right once again!
I Googled for motorcycle parts and gear and that’s how I heard about J and P Cycles.
The rear tire was the cheaper of the tire I needed and it had great reviews.
Ordering was fast and simple can't wait to get the wires and install them.
Track record for quality parts.
Needed extended wires for my new bars
Their selection of parts are enormous, if there are an out of stocks or issues. They relay that on the site or in person or on phone. Delivery is good, even when times where tough.
They had better website outlay, I will be getting the membership this year. They are a great overall business with my personal experience.
Needed parts for maintenance an other parts for upgrades.
Still works, but the part was not the same as original. Still satisfied though
I ordered parts at the website said we're in stock paid a little extra for 2-day shipping,received one of the parts 5 days later,second set of Parts was going on a week and a half, contacted you guys and got a response, said a credit was put on my account for future purchases so overall satisfied
Pricing and selection
This was my first time buying from the web site. I was pleased by how easy it was to navigate the web site and my order came fast to my door.
They have alternate payment methods.
I need them
3 separate items ordered with 3 separate shipments, that definitely could be improved
Good prices
( why!) stupid question
Easy transaction great prices site was easy to navigate
Past customer. Good experience
I bought. Wrote needed another one
Tires have a very fresh production date, 2 months old. I accidently ordered one tire of the wrong size; J&P were helpful and prompt in returning the tire for the correct size. This was a very good experience. Thank you J&P.
J&P sent me a free return label and I quickly received my new tire.
Shopping for MC tires on the internet.
Previous brand purchases.
Arrived when it was supposed it was delivered quickly
I've used them before and never had any problems
I liked the look and more visual ability for others to see me
No problems. The order arrived 2 days after I placed the order and it was in excellent condition. I was pleased with the item and the service.
I have used them in the past.
I have used this same tire from you before.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be looking into how we can improve.