• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8851

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,280
Neutral
317
Negative
243

Instant Feedback

35,938 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,396)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user robertc7909
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

New Axle on front with new spoke wheel caliber and brake pads,,,,Bike still rolling down the road

Reason I chose this business:

Knowledge is crucial and they got this

Reason I chose this product:

Durable and reliable

Quality
Little help from these guys and it pays off,,,,Thanks...
February 16th, 2024
Verified site experience
• Previous review

Little help from these guys and it pays off,,,,Thanks and waiting on those stickers

Reason I chose this business:

Always there when you need them

Reason I chose this product:

Upgrading the bike

Took a little to find product but service was good,,,,Thanks...
February 14th, 2024
Verified site experience
• Previous review

Took a little to find product but service was good,,,,Thanks,,,,Hope this fits,,

Reason I chose this business:

Guys are good and quick response,,,I deal with them all time

Reason I chose this product:

Was time for a new wheel,,,Spokes were getting rusted and wheel bearings were losing bearings,,,Back is next on list,,,,Again,,,Thanks

Thumbnail of user larryw1025
2 reviews
0 helpful votes
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April 13th, 2024
Verified purchase

Fast easy but the chat option is annoying. Keeps popping up and blocking my view of the products. But J&P has what I need.

Reason I chose this business:

Old customer

Reason I chose this product:

Needed a Good battery.

Quality
Thumbnail of user davem1850
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

Good for me! I hope everyone else enjoys shopping with J&P cycles as much as I Do

Quality
Thumbnail of user stephenw2241
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Bought from yall in the past no problems,also like that it says if fits my bike,again so far have never had a problem.

Reason I chose this business:

Had what i was looking for

Reason I chose this product:

Looking for shipping to home instead of driving to a HD dealer,1.5 hrs away,conveince.

Quality
Thumbnail of user craigm1334
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Found my parts. Cheaper than buying fuel for my diesel and driving 70 miles to the harley dealer.

Reason I chose this business:

Ease of parts delivery.

Reason I chose this product:

Scooter down.

Thumbnail of user kevinh3044
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Had everything I was looking for and came in with no issues. Perfect fix and will shop again

Reason I chose this business:

Referred by a friend and I was greatly satisfied

Reason I chose this product:

Referred by a friend

Quality
Thumbnail of user brandene8
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

There was a dent on one of the pipes but luckily it is towards the bike and hidden.

Reason I chose this business:

Everyone else was out of stock.

Quality
Thumbnail of user nicholasb1225
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

……………………………………………………………………………………………………………………….,,,.,,,,,,,

Quality
Thumbnail of user antonioc630
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Overall finding part is easy I just put in my bikes information and they gave me the parts that fit and are adequate for my motorcycle.

Reason I chose this business:

I choose J and P due to alot of online videos,blog,etc saying they shop from here

Reason I chose this product:

I choose this product because they had videos online showing how the product works and how to build it if needed

Quality
Thumbnail of user jamesc7600
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Always satisfied

Always get my order within a week, always get what I order and if not the return policy is great, never had any problems and the
Products are great.

Reason I chose this business:

Been using for over 10 years and never have problems

Reason I chose this product:

Always what I order, never disapointed

Quality
Thumbnail of user andrews3556
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

It was quick and easy. I was matched with the compatible parts that I needed

Reason I chose this business:

Was referred by a friend

Reason I chose this product:

Need to fix my bike

Quality
Thumbnail of user matthewg1855
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Ordered this to fit a 2011 Honda VT1300 Interstate. Perfect fit. Easy install especially if you have an extra set of hands. I'm a terrible mechanic/ and it was on in 30 minutes.

Reason I chose this business:

Pice/ selection

Reason I chose this product:

Long wanted product

Quality
Thumbnail of user ajb114
AJ
1 review
0 helpful votes
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April 20th, 2024
Verified purchase
• Updated review

I'm totally happy with my order and the future discount. Quick response and very satisfied with they're feedback

Fantastic response?!

Reason I chose this business:

Had what I wanted

Reason I chose this product:

Saw them on another bike

Service
Quality
I tried the promo code "JPCTM5RD" and it apply to my...
April 15th, 2024
Verified site experience
• Previous review

I tried the promo code "JPCTM5RD" and it apply to my order, but I went the order anyway

Reason I chose this business:

Had what I wanted

Reason I chose this product:

Saw them on another bike

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user garyb2755
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Easy to shop on your site and products are of a good quality ordering was very fast and efficient and I plan to do business in the future with your company. Thank you.

Quality
Thumbnail of user edhewitt1984
3 reviews
1 helpful vote
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April 15th, 2024
Verified purchase

The the people at JP cycles, never had an issue!
Awesome inventory and has always had what I was looking for in stock.

Reason I chose this business:

For continued business

Reason I chose this product:

Need to extend clutch cable for new bars

Quality
Thumbnail of user pault2151
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

The web site is easy to navigate and the search functions are great. Found the products for my bike and was very surprised that it took almost no time to receive.

Reason I chose this business:

Bought from you in the past. Called and talked to representative in the past. Currently used the chat feature. Never had a bad experience.

Reason I chose this product:

The listed details.

Quality
Thumbnail of user rogerd755
3 reviews
0 helpful votes
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April 9th, 2024
Verified purchase
• Updated review

Perfect fit, easy installation, much brighter turn signals and brake lights; I feel more safe when I ride now.

Reason I chose this business:

$20.00 discount. As I can afford it there are hundreds of dollars of parts I want for my Softail Deluxe but I will have to order via piece mill.

Reason I chose this product:

LED turn signals are a safety issue. The other parts I want are aesthetic.

Quality
J&P has just about everything I need for my 2012 Softail...
February 27th, 2024
Verified site experience
• Previous review

J&P has just about everything I need for my 2012 Softail Deluxe. They still have Kuryakyn products. Their sale and closeout prices are great.

Reason I chose this business:

To get the parts I need to customize my Softail during my winter detailing work and while some of the parts are on sale.

Reason I chose this product:

See previous answer

Thumbnail of user keithn435
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

I needed a front tire for my Indian. I went to the J&P Cycle web site, looked up tire size, ordered it and in 3 days I had it.the tire was the exact one I ordered.

Reason I chose this business:

They always have what I need at a good price.

Reason I chose this product:

It's what the bike called for.

Quality
Thumbnail of user francog59
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Great options and easy to choose from menu made this a fast and easy experience shopping for my tire. Thank you.

Reason I chose this business:

Purchased from j&p previously.

Reason I chose this product:

Need a rear tire for my harley davidson.

Quality
Thumbnail of user michaelt4614
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Had to replace My grips after a crash, but because of past order tracking, was able to get the exact same parts again, no problem. Thanks agiain J&P Cycles, My Bike wil be as good as new!

Quality
Thumbnail of user dennisc1416
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

No issues as usual thank you, I've never had an issue or a return in all my years of purchasing from J&P

Reason I chose this product:

Excellent quality

Quality
Thumbnail of user shauna49
2 reviews
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

I've spent a lot of money at J&P mainly because they are quick to deliver and have all the parts you need.

Quality
Thumbnail of user mikep2347
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Great service, fast delivery would recommend to all my friends, if u have an older bike this is the place to find the parts

Quality
Thumbnail of user joee767
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase
• Updated review

10 percent off did not get. Parts were good, easy install.

Reason I chose this business:

Bought stuff before.

Reason I chose this product:

Available online

Quality
10 percent off did not get
April 27th, 2024
Verified site experience
• Previous review
Thumbnail of user bedbudb
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

I can always count on JP for fast shipping, thanks.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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