• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,664 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user karlf185
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Very good, quick and easy. I have been a customer for thirty plus years and will still use JP cycles as long as I'm able to.

Reason I chose this business:

Have used this company for a long time

Quality
Thumbnail of user mitchm208
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Have ordered quite a few things from J&P Cycle and have never had a problem. Ordering is easy, prices are reasonable and shipping is fast. Will definitely keep ordering from them.

Reason I chose this business:

Easy to find what I needed, prices are fair and fast shipping.

Reason I chose this product:

Needed the product, searched around and chose J&P because of good past experiences with them

Quality
Thumbnail of user tonyc354
2 reviews
0 helpful votes
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July 10th, 2024
Verified purchase
• Updated review

JP cycles has always been easy to order from.
I purchased a previously installed Bluetooth headset.
Everything worked except the power cord was missing. Luckily my phone uses the same cord. Also the velcro pad to secure the ear pieces were not with the kit. But fir 1/3 the price of a new one I made it work.

Reason I chose this business:

Helpful videos for install and have found everything I wanted

Reason I chose this product:

Price was right. Just wanted to g low end until I figured out if I want the extra sound in my helmet

Quality
JP cycles has always been easy to order from
June 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Helpful videos for install

Reason I chose this product:

Price was right

Thumbnail of user brandone437
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Easy to shop for but product doesn't quite fit my bike but that's ok I can make it work still a great experience

Reason I chose this business:

Considerably cheaper then other options and was to navigate website

Reason I chose this product:

Didn't want to spend a fortune on something that will occasionally be used

Quality
Thumbnail of user robinc1331
2 reviews
0 helpful votes
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September 17th, 2024
Verified purchase

Quality and service and shipping as always was great, recieved tires with in 48 hours of ordering, only place to buy from!

Quality
Thumbnail of user thomasc3860
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Quick shipping, always great choice to order from J&P! I would recommend J&P to anyone looking for any new or old bike parts! They have it all!

Reason I chose this business:

I have always ordered from them and never have any issues! I will continue to get all of my bike needs from J&P Cycles!

Reason I chose this product:

Great reviews, looked like solid products that I could rely on, and they always come in very fast and I know it will be a good product.

Quality
Thumbnail of user bills2519
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

On time what we needed we buy slot from JP
Very satisfied... But no free stickers...
Must be a sticker shortage... From the shop.

Reason I chose this business:

Because the boss has been using JP from day 1

Reason I chose this product:

Engine & transmission parts.

Quality
Thumbnail of user zacharye237
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Ordered a motor mount for my harley dyna. Very quick free shipping and correct part of good quality. Very satisfied!

Quality
Thumbnail of user tonyd1518
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase
• Updated review

Couldn't find parts for my specific year and model. But, customer service popped it right up for me. Great job!

Very fast and reliable

Reason I chose this business:

Great service

Reason I chose this product:

Brands I trust

Service
Quality
Good service
September 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good service

Thumbnail of user anthonya1982
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Never been disappointed. Will use again soon. Product is high quality and is a great addition to my motorcycle.

Reason I chose this business:

Used in the past.

Reason I chose this product:

High quality.

Quality
Thumbnail of user jamesw7106
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Always be specific about a ordered part. I got the wrong 1,it costs more 2 send it back than it is worth. Eating this 1...

Quality
Thumbnail of user ianm1155
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I bought the chrome triples to replace a set of raked trees that came on my (used) bike.

A1 experience, 1 sharp edge on the chrome, that is to be expected of some imported goods.

Reason I chose this business:

I’ve been a loyal customer since I was a teenager. Why go anywhere else

Reason I chose this product:

To replace a set of raked triples with oem. Back to factory specs.

Quality
Thumbnail of user marks7215
1 review
0 helpful votes
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July 20th, 2024
Verified purchase
• Updated review

Quick to find part, easy to add to cart, easy to check out.
One thing: I selected "Shop Now" in my garage, then searched for part. The system did not retain my vehicle selection - I had to select it again while viewing the part.

Reason I chose this business:

Convenience. Easier that driving to HD dealership and trying to explain what I needed.

Reason I chose this product:

Needed a grommet.

Quality
All went as expected
April 30th, 2024
Verified site experience
• Previous review
All is well
March 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Go to for online orders

Reason I chose this product:

The cheaper petcock I bought (from you) won't seal, so I decided to buy a top-of-the-line part to hopefully solve the problem

Thumbnail of user williamm6673
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

My first delivery was an error, but they quickly responded to my enquiry and worked fast to make sure I received the right product.

Excellent, quick to respond and helped me resolve my order.

Reason I chose this business:

Always have what i need

Reason I chose this product:

This current purchase was to replace my old worn out floor boards and installing a new license plate bracket.

Service
Quality
Thumbnail of user mr.w9
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

All good, found a 10% off first purchase J&P email offer after I made my first purchase. Thought I was buying a gallon of antifreeze, but it was only a half gallon. All issues on my end, not J&P.

Reason I chose this product:

Tailored to motorcycle needs

Quality
Thumbnail of user kennethp1138
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I bought a HD Dunlop tire that saved me big bucks had I bought it from Harley. Since I own a 2006 Wide Glide, Harley doesn't seem to want me. Thanks J&P! I will be back!🏍

Great service.

Reason I chose this business:

Great deal.

Reason I chose this product:

Matched my back tire.

Service
Quality
Thumbnail of user bernardn66
1 review
0 helpful votes
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July 29th, 2024
Verified purchase
• Updated review

Nice, quick and simple. Received, 4 days after ordering, excellent. Currently, only needed the Regulator but more cost effective to order the complete kit. Fixed the problem, just what I wanted.

Reason I chose this business:

Had purchased some other item and had real quick delivery.

Reason I chose this product:

Appears the current unit that’s installed is starting to fail.

Quality
Process of the purchase went real quick
June 12th, 2024
Verified site experience
• Previous review

Process of the purchase went real quick. Thank You

Reason I chose this business:

The part was available at a good price.

Reason I chose this product:

Have been chasing an on going problem on my motorcycle and this is the last item that could be causing the problem.

Thumbnail of user mohammeda1463
2 reviews
0 helpful votes
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July 23rd, 2024
Verified purchase

I hope that there are weekly updates to some goods. There are a lot of goods that have been executed for a long time. After the website change, we notice significant changes in prices in some sites. Prices are lower than J&Pcycle. I hope to reconsider them.

Service
Quality
Thumbnail of user jamesg5543
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

The headlight I ordered was wrong size but to return it, it cost as much as the product. The next one I ordered is perfect. Please offer free return shipping.

Reason I chose this business:

Reputation is great.

Reason I chose this product:

I needed a headlight.

Quality
Thumbnail of user michaeln3009
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Good products at a fair price. Delivery was as expected. I am a repeat customer who appreciates their value.

Quality
Thumbnail of user jem18
2 reviews
0 helpful votes
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August 29th, 2024
Verified purchase

Found what I needed for my cycle. Had two choices and one I selected is so much nicer than the red rear light. Nice to find upgrades on your site.

Reason I chose this business:

Needed an upgrade

Reason I chose this product:

Fits my cycle

Quality
Thumbnail of user charliek212
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase
• Updated review

Outstanding Support and help. Quick service and easy to access information about the product I was interested in

They were helpful

Reason I chose this business:

Heard good things about the site

Reason I chose this product:

Price and quality

Service
Quality
Why not PayPal
August 30th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I wanted

Thumbnail of user raulm362
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I ordered replacement Shinko R777 white wall tires for my street glide. Shipping info said they'd be delivered in 5-7 day. I received them in 3 days!

Reason I chose this business:

Had the best price on tires I found online.

Reason I chose this product:

I’m replacing the same tires I currently have.

Quality
Thumbnail of user joec999
3 reviews
0 helpful votes
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August 7th, 2024
Verified purchase

The guys and girls at Ormond JP always do a good job. They are ready to answer any questions. The service dept always listens to what you need and does it!

Reason I chose this business:

Been using them for years

Reason I chose this product:

Recommended by other Harley owners

Quality
Thumbnail of user randyc1102
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I would have paid the higher price from the other company, if I knew it was being shipped by FedEx. They always mess up keep changing delivery date.

Reason I chose this business:

Was a lower price but only by maybe $4

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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