• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8850

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,279
Neutral
317
Negative
243

Instant Feedback

35,937 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,395)

Rating

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Other

Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user ronaldj919
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Received the tire in a couple days, took 10 days to receive the tube and flap. Began to wonder if something happened to the order or shipping.

Reason I chose this product:

Wanted a OEM relacement tire.

Quality
Thumbnail of user terryy258
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

Ordered the parts, they were the right parts, fast delivery

Reason I chose this product:

Promise of good parts

Quality
Thumbnail of user chrism4587
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

No complaints. That's it. No problems. Recommends.

Reason I chose this product:

Seem to run good

Quality
Thumbnail of user earls276
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

Great on line service and great product and customer service!

Reason I chose this product:

Riding boots

Quality
Thumbnail of user dalem857
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

Parts fit as they should. Delivery arrived sooner than expected

Reason I chose this business:

Easy ordering

Quality
Thumbnail of user jessep514
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

Breathtaking experience, well done team! Keep it up your doing great.

Reason I chose this business:

Heard it's a great place

Reason I chose this product:

Needed bike storage.

Quality
Thumbnail of user mikem4921
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

Easy to find what I needed. Quick shipping and fair prices.

Reason I chose this business:

Returning customer

Reason I chose this product:

Fitment and cost

Quality
Thumbnail of user owenf73
1 review
0 helpful votes
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May 10th, 2024
Verified purchase
• Updated review

Check back when i get my part
Normal on line BS ordering. Would be better to take with someone

Reason I chose this business:

Cheaper than the dealer. Have use parts from j&p before

Reason I chose this product:

Have used befor

Quality
Have not put pars on yet
March 28th, 2024
Verified purchase
• Previous review

Parts was ship to the house. Have not had time to put them on yet.

The guys in dayton fl. Did a good job getting me the parts or ording what i ask for

Reason I chose this business:

Cheaper than the dealer ship.

Reason I chose this product:

Need parts to fix bike

Quality
Thumbnail of user nelsonj8
2 reviews
0 helpful votes
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March 8th, 2024
Verified purchase

Needed foot boards for my '08 Low Rider. They had a kit with all that was needed for installation. Kit arrived quickly and installed the same day. Great quality at a good price.

I placed an order that was an unintended duplicate . Contacted customer service, they sent a return label and refunded the amount quickly. Couldn't ask for better response.

Reason I chose this business:

Have always found what I needed and at a good price point.

Reason I chose this product:

My Low Rider only came with foot pegs and I like more support on my rides. J&P had what I needed in a complete kit.

Service
Quality
Thumbnail of user rogerc1038
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

I ordered pushrod cover seals, not an easy item to find. Seals came promptly, just as the order stated.

Reason I chose this business:

Have ordered from J&P Cycles or 20 years.

Quality
Thumbnail of user enriquec175
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

I bought this bracket cause I needed adjustability. The pic shows the mounting holes as "slotted" they are not. They are fixed holes therefore the bracket is useless for me. It seems well made….but again show an "actual" pic of said product.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user claudiom105
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

Everything perfect. The order came in time and the quality is excellent!

Quality
Thumbnail of user jamesh7857
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good parts quick, great parts and reasonable prices. I will definitely order from J&P Cycles again.

Reason I chose this business:

Knew they have what I need

Reason I chose this product:

Broke my rear rim

Quality
Thumbnail of user edwardd998
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Quick and easy, so easy to order online, everything was delivered in short period of time.

Quality
Thumbnail of user michaelp394
3 reviews
0 helpful votes
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April 11th, 2024
Verified purchase

With out having to do a lot of searching, I was able to find the right tire and purchase it AND get free shipping! Plus delivery was very quick!

Reason I chose this business:

They had the tire I wanted...

Reason I chose this product:

Old tire was getting "too old"...

Quality
Thumbnail of user thomasa1813
2 reviews
0 helpful votes
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April 7th, 2024
Verified purchase

Very easy to find what I wanted, at a total cost lower than direct from the manufacturers. Also glad to be able to use PayPal. Thanks J&P!

Quality
Thumbnail of user thomasc3662
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

Ordered new clutch cable for my Harley as it was damaged and leaking fluid. New cable was a direct fit and worked seemlessly..

Reason I chose this business:

They had what I needed

Quality
Thumbnail of user richardj1999
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Fast shipping! I needed a part for my driving lights, JP Cycles had the part I needed. I needed the part really quick, so I paid for 2 day shipping. JP Cycles did exactly what I paid for and had my part in my hands a day earlier than expected and my bike was ready for an important ride that I didn't want to miss.

Reason I chose this business:

Personal experience with both online and in person shopping with JP Cycles. Never disappointed.

Reason I chose this product:

Direct replacement parts for aftermarket driving lights.

Quality
Thumbnail of user buckc38
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Ordered my items online and I received them within three days. Always have good service with everything I order. The quality of the products are good and always described correctly.

Reason I chose this business:

Fast service at good prices

Reason I chose this product:

Like to give my bikes the custom touch to make it mine

Quality
Thumbnail of user dn212
D
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

So far so good had the parts I needed in stock. And the site is helpful for finding correct parts

Quality
Thumbnail of user guym343
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Overall, it was good, only thing that I downrate it on is you taking two weeks after purchase to cancel one item on my order. Know your inventory

Quality
Thumbnail of user markr3917
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Quick and easy. Checked fitment for my bike to be sure it was the correct part. Placed my order and it was delivered rather quickly.

Reason I chose this business:

Google search. Popular name

Reason I chose this product:

It's what I was looking for.

Quality
Thumbnail of user kristenb880
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

I absolutely love my new mirrors for my 2023 Harley Freewheeler! Very stylish and sleek! Love how fast their shipping is! Their website is very easy to navigate

Reason I chose this business:

They have a great variety of different parts

Reason I chose this product:

Love the overall look of my mirrors

Quality
Thumbnail of user donh948
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I ordered highway pegs per the website but received different looking pegs. Decided to keep them anyway.

It was fine and courteous.

Reason I chose this business:

Thought they had what I wanted

Reason I chose this product:

Price and looks

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user alfredr188
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Fit and work perfectly. Arrived in timely manner. They look like the open rotors the bike came with.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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