• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8850

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,279
Neutral
317
Negative
243

Instant Feedback

35,937 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,395)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user annem1863
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

It's nice to know that my order will fit my bike, no guessing games.

Quality
Thumbnail of user jefferyb329
1 review
0 helpful votes
  • Send Message
February 16th, 2024
Verified purchase

I was recently trying to find some highway foot pegs for my 2010 Honda Goldwing that came back for enough for my short legs. I called JNP cycle and we figured out which ones I need. The Kuriakan pigs are great, and the gentleman on the phone made things very easy for me. A pleasure to do business with them.

I needed to return some parts that I ordered incorrectly, and there was no problem at all getting them returned.

Reason I chose this business:

Some friends of mine in the biker community told me about them

Reason I chose this product:

They have a great selection of parts, and their customer service has been great!

Service
Thumbnail of user thomasl2496
1 review
0 helpful votes
  • Send Message
April 19th, 2024
Verified purchase

Part fit and worked great. I entered the discount code for the 10% and got shot down. Not applicable.
Not happy

Quality
Thumbnail of user jamesa3744
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

Found what fits my bike no worries. It's a dyna a lot of parts on the market and I feel J&P have pretty much all of them…order arrived before it was expected! Thanks all for the hard work on that!

Reason I chose this business:

Product line up

Reason I chose this product:

Fit my bike

Quality
Thumbnail of user colinp227
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

Your rocker shims labled " big twin" dont fit on my shovel even though they claim to be correct on label and on your site

Reason I chose this business:

Convenience

Reason I chose this product:

I need them

Quality
Thumbnail of user roberth7281
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

The order came as described. These are great wheel bearings. The only issue was the delivery date was delayed twice.

Reason I chose this business:

Usually they deliver very quickly.

Reason I chose this product:

All Ball have a proven reputation.

Quality
Thumbnail of user davidb11571
1 review
0 helpful votes
  • Send Message
February 15th, 2024
Verified purchase

The first FP4 I ordered didn't work at all so I sent it to Vance and Hines and they confirmed that it was no good. They sent me a second one and I was able to install it but my bike now runs terrible. I really just want my money back at this point.
Don't waste your money. The tech service is also worthless. My bike is backfiring on acceleration

Not able to help at all. They knew nothing about the FP4 at all. Just passed the buck to the manufacturer and they don’t seem to know anything either.

Reason I chose this business:

I found you on facebook

Reason I chose this product:

It was recommended to me by your staff.

Service
Quality
Thumbnail of user marcoc359
1 review
0 helpful votes
  • Send Message
March 1st, 2024
Verified purchase

I had purchased from J&P Cycles an item otherwise not possible to find in Italy where I live. The purchasing from J&P Cycles website was as straightforward as it can be, the communication with them was very effective, the shipment a blast. I am grateful to the J&P Cycles Team for the excellent service they provide.

There had been an issue with the first shipping attempt with USPS, not cleared by Customs berfore leaving US. The support from Custome Service at J&P Cycles has been immediate and very effective. The items was immediately shipped again by UPS with no additional charge for me. I received it just three days after the notification. Many thanks and huge appreciation to Nyla at J&P Cycles for her care and promptness in taking care of the inconvenience.

Reason I chose this business:

I had purchased from J&P Cycles an item otherwise not possible to find in Italy where I live.

Reason I chose this product:

I bought the item based on very positive feedback from users read on the manufacturer's and J&P Cycles websites. I confirm by myself all reviews are honest and accurate.

Service
Quality
Thumbnail of user zebulonk
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

Sometimes I pay a little more but I know I'm getting a quality part from a reputable supplier I ride all older bikes and in North vermont there are no suppliers for the parts I need from time to time

Quality
Thumbnail of user prestonl72
1 review
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase

Found what I needed quickly and checked out even quicker.Thanks.

Reason I chose this business:

A great place to shop..

Reason I chose this product:

I needed it..

Quality
Thumbnail of user joeyd210
1 review
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase

I have always had great experiences with J & P Cycles. Can't go wrong.

Quality
Thumbnail of user timothyw1274
1 review
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase

The package was damaged beyond believe.looked like it been drop kicked

Quality
Thumbnail of user orvillew40
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Outstanding product delivered in a timely manner. Would recommend to use

Quality
Thumbnail of user mariof192
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Delivered fast and well packaged. Ad the item was on sale to top it off

Reason I chose this business:

Reliable company

Reason I chose this product:

Looks great nd is high quality

Quality
Thumbnail of user robertf4157
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Always prompt service on outstanding products. Will continue to shop here

Reason I chose this business:

Past experience

Reason I chose this product:

Quality brands

Quality
Thumbnail of user gregf561
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase
• Updated review

I looked all over the website to see if prices were listed in American or Canadian dollars, I assumed American. At the VERY LAST PAGE IN FINE PRINT it finally confirms that the prices are American. Summit racing and other sites will list prices converted to local currency.

Tracking on my package was largely worthless. Package moved 3 times in 2 weeks with the first two being customs in the same location and the last update simply stating 'a facility' in Canada

Reason I chose this business:

Slightly cheaper than local Harley dealer. Shipping and duty brought the total to within 30 bucks cad

Reason I chose this product:

Harley air cleaner broke again

Quality
I looked all over the website to see if prices were...
February 15th, 2024
Verified site experience
• Previous review

I looked all over the website to see if prices were listed in American or Canadian dollars, I assumed American. At the VERY LAST PAGE IN FINE PRINT it finally informs that the prices are American.

Reason I chose this business:

Possibly cheaper than local Harley dealer

Reason I chose this product:

Harley air cleaner broke again

Thumbnail of user bryans1246
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

They never disappoint when it comes to fine products and fast shipping. I will continue to order through them in the future.

Reason I chose this business:

Good experience with previous purchases

Reason I chose this product:

It was something I needed and at my age upgrades can be a priority

Quality
Thumbnail of user frankm2630
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

Always easy, always right...and always on time...bought from J&P in the past and will buy again in the future.

Reason I chose this business:

I receive the email promotion

Reason I chose this product:

Need to do a transmission fluid change. Going to South Dakota for Sundance this year.

Quality
Thumbnail of user kathyk1252
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

My order got here pretty quickly & happy with my pants & motorcycle cleaner. Very satisfied!

Reason I chose this business:

Good prices& quality merchandise.

Reason I chose this product:

Again-quality & great variety.

Quality
Thumbnail of user williamj2486
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Very please with service I have n d past shop with u guys an I will continue doing so 😥😥

Reason I chose this business:

Pass experience

Reason I chose this product:

Good quality

Quality
Thumbnail of user adrianm604
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

Ordered U Groove spark plugs and received HP Copper Spark Plugs instead. Not much of an issue, but definitely not what I was expecting to receive

Reason I chose this product:

Replacement parts

Quality
Thumbnail of user deanh498
2 reviews
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

Chrome job wasn't anything to write home to mom about. Beware garder- wescott are selling you their rejects j & p.

Reason I chose this business:

Long customer.

Reason I chose this product:

Use to be top notch.

Quality
Thumbnail of user rone600
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

Been using JPC for many years, great company to do business with, thanks for making older parts available.

Reason I chose this business:

Product availability

Reason I chose this product:

Old one not working

Quality
Thumbnail of user douglasc995
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Always am satisfied with J&P. Large selection of quality parts with reasonable prices.

Reason I chose this business:

Quality and price combined with fast shipping.

Reason I chose this product:

Better quality than stock and cheaper.

Quality
Thumbnail of user randyg729
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Great parts and easy to order from the website. Would recommend to my friends

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?