• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8850

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,279
Neutral
317
Negative
243

Instant Feedback

35,937 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,395)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user michaell6710
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Got a load equalizer for my 2012 ultra classic after I went LED on all my lights order came in earlier than expected was the correct part price was average jp is a very easy to use website will buy more parts in the future from them

Quality
Thumbnail of user patrickn514
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Another awsome experience with J & P. Item was shipped very fast, packaged well and was exactly what I ordered. Thanks again!

Reason I chose this business:

Past experience

Reason I chose this product:

Quality/availability

Quality
Thumbnail of user thomasf2122
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Very easy shopping and great selection of parts and accessories.

Reason I chose this business:

Best route over the dealership.

Reason I chose this product:

Need new bearings for new wheels.

Quality
Thumbnail of user williamy794
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Always have what I need and want best online store I have ever shopped

Quality
Thumbnail of user markd3805
1 review
0 helpful votes
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March 17th, 2024
Verified purchase
• Updated review

I have made several purchases off the website and have always been pleased. The order usually shows up faster than what they say it will. The website is very user friendly and easy to navigate.

Reason I chose this business:

My friend recommended the site

Reason I chose this product:

I could not find it anywhere else and it was priced fair.

Quality
I love ordering from you guys, it's always quick and...
March 2nd, 2024
Verified site experience
• Previous review

I love ordering from you guys, it's always quick and easy.

Thumbnail of user keithg881
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Great service. Prompt service. Can't ask for more..

Quality
Thumbnail of user davidp6153
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

It was easy to order and shipping was right on time. No issues with J&P cycles. Only issue with cover is there should be a tag to tell you what the front and rear or, other than that it fits great.

Reason I chose this business:

Price and convenient.

Reason I chose this product:

I wanted a cover for my 65 Mustang convertible to keep the dust off of it.

Quality
Thumbnail of user same708
1 review
0 helpful votes
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May 8th, 2024
Verified purchase
• Updated review

I found the brake pads I needed at the price I expected.

Reason I chose this business:

I LIKE BUYING FROM THEM, IT WAS EASIER BEFORE.

Reason I chose this product:

I NEEDED BRAKE PADS FOR MY RIDE.

Quality
PROMO CODE DID NOT WORK, THE SPECIAL DEAL CODE CODES...
April 27th, 2024
Verified site experience
• Previous review

PROMO CODE DID NOT WORK, THE SPECIAL DEAL CODE CODES DID NOT WORK. WHY DID YOU SEND THEM TO MR IF THEY WASN'T GOING TO WORK?

Reason I chose this business:

I LIKE BUYING FROM THEM, IT WAS EASIER BEFORE.

Reason I chose this product:

I NEEDED BRAKE PADS FOR MY RIDE.

Thumbnail of user glenr209
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Been shopping J&P for years. On line and at Destination Daytona.

Reason I chose this business:

Past experience

Quality
Thumbnail of user phild695
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Always a great service experience, the reps are friendly and helpful.

Reason I chose this business:

Previously happy customer

Reason I chose this product:

Great price

Service
Quality
Thumbnail of user edwardh1427
Ed
2 reviews
0 helpful votes
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May 9th, 2024
Verified purchase

Quick and easy, helmet arrived on time in good condition.

Reason I chose this business:

Trusted this store

Reason I chose this product:

Needed this within the next 2 days

Quality
Thumbnail of user jamesh7877
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Good as always it's never a hassle at jp shop with total confidence.

Misty G was awsome !!!!!!!

Service
Quality
Thumbnail of user randym1208
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Simple, best price available with the quickest shipping from any of my usual vendors

Thumbnail of user carll598
1 review
0 helpful votes
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May 8th, 2024
Verified purchase
• Updated review

Very polite and respectful people professional attitude

very helpful and nice people

Reason I chose this business:

J&P cycles support shovelheads and other early vintage Harleys

Reason I chose this product:

I needed them

Service
Quality
You are a great team
April 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good parts right parts and and i think nearly all the parts especially F.X.E. Harley and other early model Harley's

Reason I chose this product:

I need them

Thumbnail of user joshj299
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Everything shipped quick and it came perfect nothing damaged

Reason I chose this business:

I liked the price for what i got

Reason I chose this product:

I needed a more comfortable motorcycle seat.

Quality
Thumbnail of user johnnyt375
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Good place to buy from, I keep coming back. Fair prices, fast shipping.

Quality
Thumbnail of user katiem1032
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

So glad to get some of the missing pieces for this shovel head build! Parts shipped super fast!

Reason I chose this business:

You guys always have what we need.

Reason I chose this product:

Needed to complete the build.

Quality
Thumbnail of user michaelh8399
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I've ordered a lot of parts and never had any issues.

Quality
Thumbnail of user gregs1706
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Nice product and good timing for delivery recommend by my son

Reason I chose this product:

Good quality

Quality
Thumbnail of user joshh680
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Items came as described. Postage was pretty quick. Overall good experience.

Quality
Thumbnail of user derrickd194
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Haven't install my items but they feel like great quality

Reason I chose this business:

Trusted company

Reason I chose this product:

L.e.d specifically for my bike

Quality
Thumbnail of user davidr7177
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Called to find part gentleman gave his email address so could show picture of part, very helpful

Reason I chose this business:

They always have what I need

Reason I chose this product:

Because they were a perfect fit for my bike

Quality
Thumbnail of user mattg744
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

...

Service
Quality
Thumbnail of user edwardd999
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Excellent fit -- super fast service and delivery fit the 1999 road king fuel injection fittings

Reason I chose this business:

Fast service

Reason I chose this product:

Fit my needs

Quality
Thumbnail of user louisen192
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

J&P Cycles web app was very easy to use. The helmet size guide was accurate and for choosing the right MC helmet. Lots of choices.

I did everything through the web app. It was very easy to use.

Reason I chose this business:

They came recommended by many other motorcyclists

Reason I chose this product:

JVC is a good reliable product. Carbon fibre product. I wanted a lightweight helmet

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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