• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 10,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1354
  • Quality
    9519

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,693
Neutral
334
Negative
261

Instant Feedback

38,063 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Paying for sales mistake.”

Dan J.
9/26/24

Tried cancelling order prior to shipping notification. Was not granted. Have emails stating I ordered wrong programmer j&p said nah, you got the right one. A week passed, still no fp4. Emailed asking about it, received next day… wrong part. Now being charged 10 bucks to return… unreal. Yes, I have all documentation and although it's only 10 bucks, I won't be quiet about it. They were kind enough to send me a link for the proper FP4, the model I initially said I needed and a fed ex return label for 9.99. Woo

Reviews (10,071)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1286) quality parts (237) right part (317) quality products (218) credit card (58)
Thumbnail of user kennethk1171
2 reviews
0 helpful votes
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May 24th, 2024
Verified purchase
• Updated review

Great service my order shipped from two different locations. Everything arrived within a week.

Reason I chose this business:

Past customerThey usually have what do you need

Reason I chose this product:

Wanted them for awhile

Service
Quality
Great service
May 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Past customer

Reason I chose this product:

Wanted them for awhile

Thumbnail of user miguela631
2 reviews
0 helpful votes
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May 23rd, 2024
Verified purchase

They carry a hugh inventory of parts and selection.

Reason I chose this business:

Easy to order and fast delivery.

Reason I chose this product:

Good quality parts.

Quality
Thumbnail of user joel1697
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase
• Updated review

Easy to use website good customer service fast shipping and Quality Parts

Reason I chose this business:

Been using them for years

Reason I chose this product:

Quality and fitment

Quality
Great ease of use and good products
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Always use them

Reason I chose this product:

Quality and fitment

Great scakjslknclkdf
January 28th, 2024
Verified site experience
• Previous review

Great
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Easy to use website
January 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Cost and easy to use website

Thumbnail of user scottb3704
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

J&P is competent & efficient. Love doing business here!

Reason I chose this business:

Evo gasket kit

Reason I chose this product:

Rebuilding an Evo

Quality
Thumbnail of user nicholasd725
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

It was pretty speedy on receiving the Rim I ordered...

Quality
Thumbnail of user ronaldw1464
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Outstanding. Very satisfied. Would recommend to anyone.💪🏾

Quality
Thumbnail of user teddyv15
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Got parts 2 day after ordering them and it is always what I ordered

Reason I chose this business:

Get most of my parts from JP Cycle and delivery is always quick

Reason I chose this product:

Because I needed them for my bike.

Quality
Thumbnail of user josephv1145
2 reviews
0 helpful votes
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May 9th, 2024
Verified purchase
• Updated review

Excellent service all around: Ease of ordering, punctual delivery, support easy to reach, et cetera.

Quality
Rider support phone was extremely helpful
March 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I chose JP cycles today because finding the item I needed was very easy as it has been in the past!

Reason I chose this product:

Availability

Excellent!
February 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

JP Cycles had the parts I needed for my 1995 Road King.

Reason I chose this product:

The price was outstanding!

Thumbnail of user charliev90
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Parts arrived fast and in great shape. All look very good quality. Deffo happy with the whole experience.

Reason I chose this business:

Price and you have the parts

Reason I chose this product:

Uhmmm, need new parts?

Quality
Thumbnail of user johnc11843
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Website is very easy to navigate, always have what I'm looking for in stock, and shipping is outstanding. Always a great experience.

Reason I chose this business:

Had what I wanted in stock!

Reason I chose this product:

The seat I purchased will add a great look to my bike!

Quality
Thumbnail of user arthurk407
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

My stachbox is great now, I don't have to fold up my registration and insurance documents or forget them at home when I travel.

Quality
Thumbnail of user macl49
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Ordered a couple of tires, wheel bearings and brake pads for my bike. Very helpful and friendly and everything was delivered on time and in perfect condition.

Reason I chose this business:

Checked prices online and they were the least expensive and wanted to make sure of getting the right parts.

Reason I chose this product:

Read reviews and comments for the best product for my bike.

Quality
Thumbnail of user butchh22
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Good quality. I miss the style that had the screws that you could adjust tension on your mirrors with. These do not have that. Pretty expensive.

Reason I chose this business:

First site that I found that had the extended mirrors

Reason I chose this product:

See previous answer

Quality
Thumbnail of user alessiaf9
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Team was extremely helpful when conducting a bulk order - quality of the product and priced were unmatched. Will definitely use for future purchases.

Reason I chose this product:

For gifting for a Biking event

Service
Quality
Thumbnail of user travisb645
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good service fast shipping had what I wanted in stock look forward to ordering more items highly recommended

Quality
Thumbnail of user williamp1064
2 reviews
0 helpful votes
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April 22nd, 2024
Verified purchase

Always great service at JP. Haven't installed the part yet but it looks correct. JP is one of my first choices!

Quality
Thumbnail of user timm2149
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

U guys said u had a crome battery cover for me, but it was a blem, when i got it it was dented, i guess that what u guys call dents, blems, it was no big deal for me a small rubber hammer and i was good to go, thanks for all your help

Reason I chose this business:

Ive been buying from your company for about 30 years, but i do buy from alot of bike companys, i own 22 bikes this week...4 more coming next week

Reason I chose this product:

They offered me a blem at a good price

Quality
Thumbnail of user timb1792
2 reviews
0 helpful votes
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March 2nd, 2024
Verified purchase
• Updated review

Placing in order with j and p. Was a breeze all the information I needed? Was there product in stock ships next business day? EZPZ thanks, J. And p looking forward to receiving my products. Thank you, Tim.

Reason I chose this business:

Like the company had good experiences with them. Barry trustworthy great customer service

Reason I chose this product:

Trashin supply was exactly what I was looking to make my ride more comfortable. And stylish 😎

Service
Quality
Great customer service
February 14th, 2024
Verified purchase
• Previous review

J&P cycle has great customer service friendly, knowledgeable. Quick shipping! Will definitely be doing more business with them.

FedEx delivery delayed my order and j&p followed up on my order and guaranteed delivery, That's great customer service! 😀

Reason I chose this business:

They had the product I was looking for at a great price.

Reason I chose this product:

Arlin ness timing covers look good on my bike.

Service
Quality
Thumbnail of user alans1591
1 review
0 helpful votes
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March 7th, 2024
Verified purchase
• Updated review

I ordered the wrong part for my bike and they helped me identify the item I needed and worked with me on the return. Everyone I spoke with was very helpful and ensured that I was satisfied with my experience.

RJ and Donna were both fantastic.

Reason I chose this business:

I've used them for several years now and have always been satisfied with the quality of their parts.

Reason I chose this product:

Ease of installation

Service
Quality
Quick and easy
March 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great customer service

Reason I chose this product:

What I needed

Thumbnail of user gregt565
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

The ordering process was super easy.
Finding the exhaust I was looking for was also easy.
What surprised me the most is I didn't pay for fast delivery but my exhaust arrived the next day

Reason I chose this business:

Always have had a good experience with J&P

Reason I chose this product:

I like the sound from the Bassani 2 into 1 Road Rage exhaust

Quality
Thumbnail of user richardf2572
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

I had a problem with an order that I placed. When I called to asked about they were able to help me out and figure out the problem. They got it corrected and ship the other parts I needed to complete the job.

Service rep was polite and helpful.

Reason I chose this business:

Had the n parts I wanted.

Reason I chose this product:

Heard and seen good reviews for what I ordered.

Service
Quality
Thumbnail of user mellissaw14
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Fast and easy to find what I needed. I will definitely be back for more.

Quality
Thumbnail of user stevene975
1 review
0 helpful votes
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May 19th, 2024
Verified purchase
• Updated review

Website is easy to use. Found what I needed quickly. Antenna seems to work fine

Reason I chose this business:

Part availability and price

Reason I chose this product:

I needed one

Quality
So far all is well. I'm still waiting for new O2 sensors.
March 8th, 2024
Verified purchase
• Previous review

You had what I wanted and... I was able to use my govx discount code.
Thank you for supporting the military.

Reason I chose this business:

You had what I wanted

Reason I chose this product:

It's what I wanted

Quality
Thumbnail of user andersong53
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Ordered new throttle and clutch cables for my Super Glide. Came when expected and fit perfectly.

Quality
Thumbnail of user brianr2457
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

I recently started using J &P and it's been a breeze fmso far,with fast shipping. The only thing negative I could say is they don't have enough harley vrod part options

Reason I chose this business:

I seen online where they had some cheap prices

Reason I chose this product:

They was on sale and I was needing bearings

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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