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J&P Cycles has a rating of 4.7 stars from 10,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
38,063 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
Tried cancelling order prior to shipping notification. Was not granted. Have emails stating I ordered wrong programmer j&p said nah, you got the right one. A week passed, still no fp4. Emailed asking about it, received next day… wrong part. Now being charged 10 bucks to return… unreal. Yes, I have all documentation and although it's only 10 bucks, I won't be quiet about it. They were kind enough to send me a link for the proper FP4, the model I initially said I needed and a fed ex return label for 9.99. Woo
The site is easy to use and they always seem to have what I am looking for.
Because I have ordered from them before without any issues so I will continue to use them
Read about them on a forum & decided to try them
Lost in shipping but was sent a replacement got it in 3 days it was the shipping were it went wrong so all is good
good they order me a replacement for the one lost in shipping
Products used:
same one
I'm a member and supposed to have 2 day shipping but it's been 5 days sometimes 7 days.I'm very disappointed on my 2 day delivery
Forever on hold
Shipping,but it's disappointing
I have a Harley shop
Yeah, the shipping was not super quick but it arrived in about a week but the packaging sucked. It was blown out on both sides of the box because of the mounting brackets (one being slightly bent) and how it was only wrapped in a thin piece of plastic with no packing peanuts or styrofoam to keep it in place. I had to bend the fuel passover tubes down because they were bent up against the bottom of the tank not to mention they aren't even welded in there straight so my fuel line is shaped like an S. There are dings and dents all over the F#?&+@G thing. When they say in the description "Body work required" they werent kidding. For almost $400 that tank should be straight and you shouldn't have to do any body work to it. Seriously, if I didnt wanna get my bike back on the road so bad I would send the damn thing back but the weather is here and I am not gonna wait for shipping and processing and shipping and all the other crap I have to do to it before I can even put it on my bike so summer can be half over by the time it gets here. For what it is its $100 over priced and thats not an opinion thats a fact.
Ordered tire Wednesday evening and it showed up Saturday evening
Great help while using the chat board. The assistant was quickly able to explain and find the right clutch cable and brake line for my 14in apehanger handlebars.
Measured my husband multiple times, went by sizing chart and the jacket was still way too small. They run really small.
Husband liked them
Husband chose it
I use J & P for ALL my motorcycle needs. In 4 years they've NEVER let me down. All the products I've ordered have been exactly as advertised and the shipping is very much appreciated. Highly recommend you give them a ty
Continued reliability
Word of mouth
Will provide me with a refund but I have to pay for shipping back from Canada which is about 1/2 the cost of the order. Can not afford to fix J &P Cycle mistakes. Their boots are sized wrong and jackets do not fit. Horrible experience. Letting all International people know not to shop here as a courtesy. I am stuck with $300 USA funds and $60 CA customs fees of junk.
Tip for consumers:
DO NOT BUY from J&P Cycle if you live outside of USA.
Products used:
NONE> Boots were made way too small at the ankle. Jackets are made weird and poorly (Scorpion hoodie is made poorly and looks like a rag). NO free return for Canadian shoppers. Stuck with over $400 CA funds of junk.
Great selection of quality products and fast shipping
I appreciate your business…………………………………………………………..
I wanted a helmet
Well made, hefty, protective of the fork surface, nice colors too.
Online review
Innovative design, to avoid damaging fork surface
Always fast shipping which I could really appreciate
Nice products at an even better price
They fit what I was looking for best
My order came quickly and as described at a good price
The employee helped me out and made my day
Product availability
Replacement for broken item
I ordered a set of highway pegs. They are beautiful and arrived one day early.
This company has the product I needed and at a very decent price.
Fast shipping great quality products jp has what you need
Grwat choice of available options in stock.
To change the grip style
As usual they ship fast, have great pricing and no issues after several purchases. I'll gladly continue to shop with J&P Cycles!
Orderd my new tires for my 96 ultra Ox at the pigeon forge J n T cycles helped me get the right one for my bike he was Extremely Knowledgeable for me on my bike he was Awesome too thank you very much n they got here fast for me also I will order from them again GREAT JOB THANK YOU
The best prices n fast service getting them to you n they know their products too n very knowledgeable in what they sale thank you
Best prices n great tires to put on on my bike n it rides better than ever before now will buy more from J n P cycles in the future
Everytime I buy from J&P cycles, I know I'm getting a top notch product and that it's going to be delivered ASAP. I've yet to be disappointed
Because I like good stuff
I needed it
Been ordering parts from you guys for years. Used to be a very dependable place to shop. Ive spent thousands of dollars with you. Have not ordered for a few years.my last order came somewhat quick. But the parts described are not what they should be. I ordered two parts that are suposed to fit together...never happen in my life. By the way i have been working on Harley Davidson motor cycles for over 60 years. Im not sending parts back. I will just get them some other place.thank you
Shopped here before
Redoing my ride
Website is easy to navigate and product descriptions are good.
The payment page is also clear.
Hopefully the product will be delivered on time...waiting.
Google search
Seems to be the right fit for my motorcycle
I ordered a battery and a brake light cover. I was charged for and received a battery and two brake light covers. No big deal. The client rep was a good guy and helped me get the products I needed.
I hate to admit it but because of your e mails
Your reps recommendation.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and reference this review. Please include further details regarding your shopping experience/issue