• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8846

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,276
Neutral
317
Negative
243

Instant Feedback

35,930 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,391)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user r.d10
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

It was easy to find what I was looking for. One helmet turned into two. Service was good and the delivery outstanding. I will shop here again and again.

Reason I chose this business:

I have perused J&P for years, I found what I needed and can not find locally. I'm glad I did.

Reason I chose this product:

I can't find the helmets that I wanted locally and I've known J&P to have great products so I got them here.

Quality
Thumbnail of user curtisc481
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

J&P cycles has the best prices and the best selection of parts

Reason I chose this business:

J&P cycles has the best prices and the best selection of parts

Reason I chose this product:

Best price and highest cold cranking amps for battery that would fit my cycle

Quality
Excellent shopping experience and parts availability
March 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

They had the parts I was looking for at the best price

Reason I chose this product:

I have been looking for matching points and Derby covers for quite a while and finally found a set that I.

Thumbnail of user koryg20
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great service all around! Great price, great product and fast shipping!

Quality
Thumbnail of user alanr920
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Everything was delivered as promised. Tire and rebuild kit are exactly what I wanted.

Reason I chose this business:

Shopped with them in the past.

Reason I chose this product:

Ordered them before and like the performance.

Quality
Thumbnail of user roberte2555
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great inventory, always quick free shipping. Have no issue with returns even when fault on my end.

Quality
Thumbnail of user pamw794
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy ordering and product arrived in a timely manner.

Reason I chose this business:

They had the best price on the item I needed

Quality
Thumbnail of user normandl35
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Simple and quick, received order within three days thank you

Quality
Thumbnail of user tonyc1533
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I was blown away that my parts showed up in only 2 days. Thank you.

Reason I chose this product:

I was specifically looking for the product from any vendor.

Quality
Thumbnail of user joeyh199
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It came quickly,installation was a breeze. Thank you

Reason I chose this business:

Availability

Reason I chose this product:

They make what I needed

Quality
Thumbnail of user derekl464
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Package arrived on time and with damage. Much appreciated

Reason I chose this business:

Been a customer for many years

Reason I chose this product:

Nicely priced

Quality
Great service
February 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Its all I use

Thumbnail of user donr1234
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good price, fast shipping. Quality parts.
Fifty is too many words

Reason I chose this business:

They had the product I needed

Reason I chose this product:

Recommended by a friend

Quality
Thumbnail of user jesses877
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Professional, helpful, knowledgeable. Always can trust doing business with J & P. Thank you!

Reason I chose this business:

Know that I will be taken care of.

Reason I chose this product:

Was what I wanted

Quality
Thumbnail of user jeffreyg1115
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Was very pleased with the entire experience thank you

Service
Quality
Thumbnail of user karlot
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great site, easy to navigate, lots of good reviews, keep it going folks!

Reason I chose this business:

Broad choice of parts and competing prices

Reason I chose this product:

Good reviews and research

Quality
Thumbnail of user vesperg
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Website is easy to navigate and got ot when I was told.

Reason I chose this business:

Older Harleys

Reason I chose this product:

Fit the bike I work on

Quality
Thumbnail of user curts271
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Items I was looking for were in stock and shipped fast.

Reason I chose this business:

Previous happy customer.

Reason I chose this product:

Needed them for the brakes on my Superglide.

Quality
Thumbnail of user donyellec1
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Great experience. Product came on the estimated date.

Reason I chose this business:

Cheaper rates

Quality
Thumbnail of user douglasw1072
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Excellent customer service and super quick delivery

Reason I chose this business:

Price and past experience

Service
Quality
Thumbnail of user henryw650
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It's fine parts were in stock did not have to wait

Quality
Thumbnail of user toddd666
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Got my parts quickly, they fit right on as advertised. Good company.

Quality
Thumbnail of user jf831
1 review
0 helpful votes
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April 11th, 2024
Verified purchase
• Updated review

I've bought several items over the years. Quick and secure packaging and great customer service. Quick responses on returns also.

Reason I chose this business:

Great selection on premium products

Reason I chose this product:

Great looking LED headlight. Looking to upgrade the stock one on my bike. Found what I needed

Quality
Dagger sissy bar
February 17th, 2024
Verified purchase
• Previous review

I bought an open box item with no damage! Said it may have been installed or possibly scratched and looked to be in excellent condition. Quick shipping and excellent packaging protection

Reason I chose this business:

Support motorcycle specific shops to keep bringing the goods and quality we’re looking for

Reason I chose this product:

Wanted a more custom item that suited my style and taste

Quality
Thumbnail of user belindam352
2 reviews
0 helpful votes
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April 28th, 2024
Verified purchase
• Updated review

My husband and I have used J&P Cycles in the past and so far have been pleased with their service and products.

Reason I chose this product:

I need them

Quality
Blah blah blah
April 16th, 2024
Verified site experience
• Previous review
Reason I chose this product:

I need them

Thumbnail of user tobyr99
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

It was online so I kept getting distracted by women who want me who are in my area.

Reason I chose this business:

Had what I was looking for. Hard to find parts for people my size.

Reason I chose this product:

I'm a midget, so its hard reaching the peddles.

Quality
Thumbnail of user matrixxf
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Love it the ease, and navigation. The experience was amazing I was able to found what I was looking for without any issues. The price of stuff is pretty fair.

Reason I chose this business:

Because my wife said yes

Reason I chose this product:

To make my bike go brap brap

Quality
Thumbnail of user gregoryw945
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Customer service was very helpful when I called them regarding tuning the bike they walked me through steps

Amazing customer support

Reason I chose this business:

Vance and Hines FP4

Reason I chose this product:

I wanted to tune my Harley

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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