• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 10,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1354
  • Quality
    9519

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,693
Neutral
334
Negative
261

Instant Feedback

38,063 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Paying for sales mistake.”

Dan J.
9/26/24

Tried cancelling order prior to shipping notification. Was not granted. Have emails stating I ordered wrong programmer j&p said nah, you got the right one. A week passed, still no fp4. Emailed asking about it, received next day… wrong part. Now being charged 10 bucks to return… unreal. Yes, I have all documentation and although it's only 10 bucks, I won't be quiet about it. They were kind enough to send me a link for the proper FP4, the model I initially said I needed and a fed ex return label for 9.99. Woo

Reviews (10,071)

Rating

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Reviews that mention popular keywords

customer service (1286) quality parts (237) right part (317) quality products (218) credit card (58)
Thumbnail of user christopherz318
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Ordered tires for my Roadking, I received exactly what I ordered and they came within 3 days on ground. I will be using them again in the future. Already putting the list together.

Reason I chose this product:

Online reviews and my associates personal experience with similar products

Quality
Thumbnail of user wesj58
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Site was easy to use and they had what I wanted in stock. Part shipped and arrived quicker than expected.

Reason I chose this business:

They had what I wanted in stock

Reason I chose this product:

Had good overall rating for newr bike with few options to choose from.

Quality
Thumbnail of user davidn2935
2 reviews
0 helpful votes
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May 2nd, 2024
Verified purchase

Website is easy to use. Received the part quickly and it is a sturdy metal part with a quality chrome finish. Thanks J&P.

Reason I chose this business:

Well established organization.

Reason I chose this product:

Had a replacement (custom) style horn cover and wanted to restore the bike to original condition.

Quality
Thumbnail of user adrianl349
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Great experience overall, I was able to find parts easily and navigate through website easily. Also fast delivery service faster then I expected.

Quality
Thumbnail of user shanew435
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Great shipping, great site with great description. Quality product and was pleasantly surprised I didn't have any problems with exhaust install. Changed the whole look of my bike and it's what I have always wanted. Pleased with my purchase.

Reason I chose this business:

They offer military discount and have an excellent site that allows you to narrow down the parts that will work with your bike.

Reason I chose this product:

Cobra makes a quality exhaust and they offered fishtails.

Quality
Thumbnail of user bartw75
1 review
0 helpful votes
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May 17th, 2024
Verified purchase
• Updated review

They look great.I haven't installed them yet.I might let you know after I put them on.

Reason I chose this business:

I have ordered from J&P many times.I trust I will get exactly what I ordered.

Quality
I have ordered before
February 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Ease of finding what I want

Thumbnail of user joshuaa810
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

The joker machine turn signals I ordered were missing a lens screw straight out of the package.

Quality
Thumbnail of user clarenceh165
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easiest transaction you could ask for. Have bought from J&P cycles plenty over the years. You get what you ask for promptly.

Reason I chose this business:

Used them before for parts

Reason I chose this product:

Because I need a new part for my bike

Quality
Thumbnail of user wayneh977
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Easy to locate parts with bike specific filters. Parts arrive fast.

Reason I chose this business:

Was a local shop till they closed Anamosa store.

Reason I chose this product:

Good quality at a good price.

Quality
Thumbnail of user clintonr90
Clinton R.
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Headlight was occasionally dimming while riding was the start for a couple months. Then recently the Battery wasn't holding a charge, diag was throwing codes about O2 and low voltage. Tested the pins that went to the voltage regulator from the stator to find out that the Regulator was probably the issue.

Easy to install, plugs were in the right spot. The clamps that it came with are something left to be desired as they are just some plastic piece.

Reason I chose this business:

Best motorcycle parts online shop

Quality
Thumbnail of user miken1341
1 review
0 helpful votes
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March 4th, 2024
Verified purchase
• Updated review

The tires were purchased on February 27th and were supposed to be two-day shipping. We just received the tires today and the customer is not happy with us. We order a lot of stuff from you all and this was the first time it created a real issue.

Reason I chose this business:

Availability of products

Reason I chose this product:

They were what the customer needed for his bike with our guidance.

Quality
Almost always have the parts we need
December 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

We re Rider's Plus members and like to utilize our benefits

Thumbnail of user mikeh3222
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

You shipped our order very quickly. Only a couple of down days of riding our motorcycle. Thank you

Reason I chose this business:

We have always had excellent service.

Reason I chose this product:

We have used these same tires on our bike before so we stick with them.

Quality
Thumbnail of user chrish3800
1 review
0 helpful votes
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March 27th, 2024
Verified purchase
• Updated review

I've called the Taylor location for assistance on ordering a tuner, gages and some other accessories and was amazed by the service I received, along with the corporate support. I was able to add on a past purchase while purchasing 2 set of gages which resulted in substantial savings, plus Emily offered me a free tee shirt because I drive to the store (which is an hour away) yeah it's just a tee shirt but little things like that go a long way. I enjoy that J&P offers a Veteran discount as many other companies I've call DO NOT. I am thrilled and happy to say the least, yeah I find some other items at better prices and do order them, but I always start my search for accessories at J&P.

Emily made the purchase extremely satisfying, she contacted corporate to ask some assistance and with the team work that was displayed was incredibly awesome to see I was just not a number but a Valued Customer!!

Reason I chose this business:

Service, Quality and Selection

Reason I chose this product:

Performance

Service
Quality
Great Customer Service
February 19th, 2024
Verified purchase
• Previous review

I went to Taylor MI store to make sure I was going to receive the proper tuner and was Very Happy with the customer service and online tech support before I placed my order. Shipped fast and then order an air cleaner a few days later Again fast shipping and great prices. Thanks for all the assistance!

Reason I chose this business:

Reputation and friends recommendation.

Reason I chose this product:

Did my research and was happy with pricing and service plus had a great selection.

Quality
Thumbnail of user richardc4936
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

It was quick and easy, fast and friendly. I ordered from here before and never had any problems. I like the people the price and they always have what I need. My wife loves her helmet she bought.

Reason I chose this business:

Great parts for motorcycle

Quality
Thumbnail of user gregm1556
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I ordered from J&P years ago and I am happy to say the process was as good now as it was then! The shipping was super fast (2 days to Canada!)

Quality
Thumbnail of user tawnil3
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

We ordered a couple things for my husband's motorcycle, not only did they have fast delivery, but they also had the best prices compared to others. We will definitely be ordering from them again.

Reason I chose this business:

We order from here all the time.

Reason I chose this product:

To make my husbands motorcycle better and better prices than other places.

Quality
Thumbnail of user jonathang1190
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I don't care how much you pay you won't get a better deal than this great quality great fit thank you so much JP cycles

Quality
Thumbnail of user douglasw1040
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Ordering was great. Once lost package was lost, new package was sent. Shipping took way too long after package was handed off to USPS. At least 6 days before tracking information updated after being handed off to USPS.

Reason I chose this business:

Better selection

Service
Quality
Thumbnail of user johnp7527
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Fast and easy thanks enjoyed dealing with J&P Cycles the ease of buying and the best price and the speed of receiving it thanks for Your service and support. Looking forward to making further purchases

Reason I chose this business:

Always like what they have and the ease of ordering

Reason I chose this product:

I needed new running boards for my harley Davidson

Service
Quality
Thumbnail of user tuckerm38
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

The go to for parts. Very easy to navigate the website for the part you need.

Reason I chose this business:

Returning customer from great experience

Reason I chose this product:

My bike broke down

Quality
Thumbnail of user brents495
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

It was super easy to shop and find items specific to my bike! Everything worked as intended, and I will definitely shop at J&P Cycles again!

Reason I chose this business:

They had a user friendly interface, and plenty of options for my bike!

Reason I chose this product:

I replaced bars on my Harley Switchback and needed specific cables to get the job done.

Quality
Thumbnail of user kriss583
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Easy choice only had one to pick from.……………………………x xx xx xx x

Reason I chose this business:

Price and free shipping

Reason I chose this product:

I needed them

Quality
Thumbnail of user bryans1266
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Arrived in perfect condition on time. Very good quality product. Not so.simplento install but I expected that

Reason I chose this product:

To make my Harley a little bit more me

Quality
Thumbnail of user kennethr1246
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Good, found what i needed and bought what i needed

Reason I chose this business:

I like dealing with j & p cycles

Reason I chose this product:

Quality products that i like

Quality
Thumbnail of user marcr417
1 review
0 helpful votes
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May 21st, 2024
Verified purchase
• Updated review

Always satisfied, as always, I'm satisfied/service

Reason I chose this business:

Return coust.

Reason I chose this product:

Keeps my feet from sliding off crash bars

Quality
Quick & Easy
December 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Return Coustmer

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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