• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,390 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8845

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,275
Neutral
317
Negative
243

Instant Feedback

35,931 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,390)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user charlesp2302
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

As always a great experience. Product was great. No issues at all.

Reason I chose this business:

Great company. Used them for
Years.

Quality
Thumbnail of user matta438
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

Very easy to find what I needed. Lots of pictures and informative descriptio. Pricing was shared and accurate. Order was delivery with normal shipping within days of my order. Very happy and will be back

Reason I chose this business:

Always happy with results

Quality
Thumbnail of user scottb3658
1 review
0 helpful votes
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April 29th, 2024
Verified purchase
• Updated review

Ive dealt with J&P for 20+ years and they have always been there for us all, They have alot of parts that are hard to find, Keep us goin' bros!

Reason I chose this business:

They have what we need, good website and arrives pretty quick.

Reason I chose this product:

We needed it!

Quality
Only place we can find ole school!
April 25th, 2024
Verified site experience
• Previous review
Thumbnail of user geneh300
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Needed new tires, customer service ordered them, service crew installed them… could not have been easier

Reason I chose this business:

They handled the need… tires, at a reasonable price.

Reason I chose this product:

Same as came on bike

Quality
Thumbnail of user danp1433
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

This is the third time I've received open box parts that have been returned. This time the mounting screws were missing from the headlight box.

Reason I chose this business:

Great selection

Reason I chose this product:

Based on reviews on jp and other sites.

Quality
Thumbnail of user garyw2072
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

No…………………………………………………………………………………………………………………………….

Quality
Thumbnail of user anthonyj1386
Anthony J.
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy checkout, relatively quick delivery. Product in stock in my size

Quality
Thumbnail of user alexs2510
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

I received my items very quickly. Great service and great products.

Reason I chose this product:

Working on camchest

Quality
Great product
April 4th, 2024
Verified purchase
• Previous review

Very Easy ordering, fast delivery, & great product.

Reason I chose this business:

Returning customer

Reason I chose this product:

I wanted a specialty tool to make the job easier.

Quality
Thumbnail of user adamn638
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Got the slanted Khromeworks air max grips. Super fast shipping and product was flawless. Love the grips!

Quality
Thumbnail of user peterl2029
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I received all my parts neatly wrapped. I am back on the road again.

Reason I chose this business:

Reasonably priced and service new what they are talking about. Very helpful.

Reason I chose this product:

Because I needed them?

Quality
Thumbnail of user jamesk3991
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

My rep was very helpful and answered all my questions with the best solutions.

Excellent

Reason I chose this business:

Repeat customer

Service
Quality
Thumbnail of user blainer40
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Recently ordered a leather riding shirt, it was shipped at the local store. It was a perfect fit and the convenience of picking it up at the store was awesome! I love the shirt for riding. Thankyou!

Reason I chose this business:

I love the professional service I receive at J&P.

Reason I chose this product:

I needed a leather riding shirt, for riding my bike.

Quality
Thumbnail of user rodneyb597
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Finding the parts on the website was easy, and the ad to cart / check out process was even easier. Fast free delivery.

Reason I chose this business:

Been in business a long time, and well known company.

Reason I chose this product:

Manufacture recommendations.

Quality
Thumbnail of user wallacer62
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great and the air filter I got for my atv work great and y'all had a great price

Reason I chose this business:

Just found y’all on the Internet

Reason I chose this product:

Typed in pro flow air filter and your Website popped up

Quality
Thumbnail of user patl464
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Amazing product! I was sick of the stock product the pegs look great 👍

Reason I chose this business:

I wanted too

Reason I chose this product:

I need them I was sick of the stock ones

Service
Quality
Thumbnail of user andyw399
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Quick easy usually have what I need fair pricing. My go to when I need parts and accessories

Reason I chose this product:

I need them

Quality
Thumbnail of user jeffp1592
1 review
0 helpful votes
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March 30th, 2024
Verified purchase
• Updated review

My only concern is shipping options. Had to pay more for shipping because they didn't offer a standard us mail option.

Very helpful

Reason I chose this product:

I liked the design

Service
Quality
My only concern is shipping options
March 9th, 2024
Verified site experience
• Previous review
Thumbnail of user richardr3997
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Don't know what to say...Ordered 2 oil filters...Got 2 oil filters.

Reason I chose this business:

Popped up on internet serch.

Reason I chose this product:

Needed them.

Quality
Not Sure...
March 11th, 2024
Verified purchase
• Previous review

Answered yes to opening question...But I have several orders of late (still waiting on 1 or 2)...

Outstanding..!!

Reason I chose this business:

I've been dealing with J&P Cycles for a while...Overall I'm very satisfied.

Reason I chose this product:

I needed them and having delt with J&P Cycles in the past, it's my "Go to"...
I usually find what I need.

Quality
Thumbnail of user terrenceh105
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Always have the parts and very good web site shopping. Shiped on time every time.

Reason I chose this business:

Have the products I needed

Quality
Thumbnail of user tonya1124
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Easy to find what I was looking for, quick payment process, quick delivery. Good experience.

Reason I chose this business:

Had the products I was looking for

Quality
Thumbnail of user dana317
1 review
0 helpful votes
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April 29th, 2024
Verified purchase
• Updated review

Perfect kit to rebuild wiring harness. Has everything thing you need to do the whole bike

Reason I chose this business:

Because you had what I needed.

Reason I chose this product:

Just what I needed.

Quality
Found what I needed
December 4th, 2023
Verified site experience
• Previous review
Thumbnail of user mikem4894
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

I believe the product has a design flaw. I'm going to try to make it work

Quality
Thumbnail of user jeremys1445
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

I was helped in a timely manner. The gentleman who help was extremely nice and helpful.

Reason I chose this business:

Because you have anything I could need for my bike.

Reason I chose this product:

Fairing mounted mirror plugs.

Quality
Thumbnail of user jeremyw1037
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Tracking had stalled, but contacted customer support and they pushed it along quickly. Overall great experience.

Was wonderful.

Reason I chose this business:

Wide selection of parts I was looking for.

Service
Quality
Thumbnail of user victorj241
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Always great. Quality and features of product as advertised, fast delivery, I'm well satisfied with purchase.

Reason I chose this business:

Always good selection

Reason I chose this product:

Need for a trip

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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