• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8841

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,272
Neutral
317
Negative
243

Instant Feedback

35,920 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,386)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user christopherb3095
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Only place I shop for my Harley parts from tires to engine parts

Reason I chose this product:

They were what I needed

Quality
Thumbnail of user peterj1410
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fast, great product. Loved the product video reviews. I found this very helpful

Quality
Thumbnail of user rodrigob138
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Was easy to find and order my parts thank you, website simple to use

Reason I chose this business:

Was the only one place who have my parts

Quality
Thumbnail of user rolandom124
2 reviews
0 helpful votes
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December 26th, 2023
Verified purchase

It was good as always. Can't say enough good things about J&P. I've been shopping for parts with this company for 20 years and never had a problem. It's a company that stands behind their products and services. Thank you for being there so help passionate enthusiasts like me reach their goals and deadlines.

Reason I chose this business:

Quality business. Super Fast Shipping!

Service
Quality
Thumbnail of user dennism2443
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

All good the product was right! No installation after I bought the product!

Reason I chose this product:

Seems the best

Quality
Thumbnail of user darionb5
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Size measurements of shirt is what I was expecting based on size guide. Haven't worn yet on the bike but material is what I expected for a tech shirt.

Quality
Thumbnail of user denniso462
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Shopping was easy and informational the product came in very quickly and was very easy to install

Reason I chose this business:

Reputable company

Reason I chose this product:

Good reviews from other riders

Service
Quality
Thumbnail of user arthurm857
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Everything came in and was what I ordered. It came in quick and packaged well.

Quality
Thumbnail of user darwina34
2 reviews
0 helpful votes
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March 7th, 2024
Verified purchase

Wanted a set of Mud Flaps for my 2016 Harley Triglide that wouldn't break the bank. JP Cycles had the exact product that I want with a reasonable price. Delivery time was outstanding.

Reason I chose this business:

They Provide quality motorcycle products at fair market value prices.

Reason I chose this product:

Exactly what I wanted that I couldn't find on other websites.

Quality
Thumbnail of user robertn2408
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Being wrong item or didn't have everything there.sucked but she made it right,jus got wait another week for parts.

That was excellent,she got the right parts on way to me

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user christineb2828
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

I was searching for a helmet and they were very helpful. They didn't have my size in stock but made sure it was shipped to me fairly quickly.

Quality
Thumbnail of user davida5378
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Hi i have a lot of experience, some of the i am proud of, some of them i am not.

Quality
Thumbnail of user herberte44
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Sent wrong product but quickly made it right. Thank you

Good

Reason I chose this business:

Liked the seat

Reason I chose this product:

Comfortable

Service
Quality
Thumbnail of user waynes1290
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Parts were as described and work well. I'm happy with my purchase.

Reason I chose this business:

Familiar with this company.

Reason I chose this product:

S&S makes a decent aluminum intake ti replace the stock Milwaukee 8 intake.

Quality
Thumbnail of user jakew370
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The shipping was much more responsive than other motorcycle part sites

Quality
Thumbnail of user richg264
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Always have a great experience! Shocks were just what I wanted and needed for my Harley.

Reason I chose this business:

Always find what I am looking for!

Reason I chose this product:

Needed for my bike

Quality
Thumbnail of user ashleyd1238
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Bought for my 2014 sportster 883 and they fit perfectly! Highly recommend.

Reason I chose this business:

I have been shopping for years through JP cycles.

Reason I chose this product:

New bike was sitting to high.

Quality
Thumbnail of user daniell2746
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Shipping box was broke open and parts were hanging out the side.

Reason I chose this business:

Convenience

Quality
Thumbnail of user brendonm65
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Simple easy no waiting longer than the delivery days expected

Reason I chose this product:

Wrong size sprocket I installed

Quality
Thumbnail of user jimn209
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Great place to deal with and a awesome store in Scottsdale,Az!

Quality
Thumbnail of user briank2555
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Bro was awesome that's why I love you guys over revzilla

Quality
Thumbnail of user rogerj453
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to navigate website, always fair prices, and great customer service

Reason I chose this business:

Great company to deal with

Reason I chose this product:

Needed replacement clutch

Service
Quality
Thumbnail of user garyc2406
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good product and timely shipping, fit well, several pockets

Reason I chose this business:

Always had a good experience with J&P Cycles

Reason I chose this product:

Quality and price

Quality
Thumbnail of user christopherl1842
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great web site and inventory choices. Just wish you offered veteran discount.

Reason I chose this business:

Like your products choices

Quality
Thumbnail of user mikef1882
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

My order arrived quick and no hassles, package left in out of view area

Reason I chose this business:

Previous customer

Reason I chose this product:

My friend has same product

Quality
Always great
November 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Always buy from j&p

Always the best
October 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Shopped before

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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