• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8837

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,270
Neutral
317
Negative
243

Instant Feedback

35,900 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,382)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user josephn1298
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Order came in quick and installed them right away. Would order future parts from them again.

Reason I chose this business:

I found the grips I wanted in the site.

Quality
Thumbnail of user michaelf5246
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great parts selection, easy to use website and, overall, great service.

Service
Quality
Thumbnail of user scottw2621
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Really nice plate, chrome is excellent, and really fast shipping A+

Reason I chose this business:

Good products, good prices and fast shipping

Reason I chose this product:

Only one I could find that was vented

Quality
Thumbnail of user joelb751
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

I was fine until this prompt is forcing me to answer a question that I don't want to answer.

Reason I chose this business:

I have used you before

Reason I chose this product:

Good reviews

Quality
Thumbnail of user paulf1308
2 reviews
0 helpful votes
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April 30th, 2024
Verified purchase

Staff is very knowledgeable and helpful and make sure you have all parts needed

Reason I chose this business:

Ease of use, fast delivery,

Quality
Thumbnail of user gregt574
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Your web site is easy to use. Purchases are easy, and delivery comes quickly

Quality
Thumbnail of user sylvlier
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Clutch pedal cable problem, I contacted JP cycle on Wednesday at 4 p.m. and received the new cable on Friday morning, great service

Reason I chose this business:

For the prise and service

Quality
Thumbnail of user dustinb388
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Replacement e clip fit the stock seat bolt nut in fender on my 21 street glide. Also bought a whole not seat bolt kit incaes it didn't work.

Quality
Thumbnail of user danr1504
2 reviews
0 helpful votes
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March 27th, 2024
Verified purchase

I have ordered parts and accessories from J & P for years. The quality, price and speed of delivery has always been second to none.

Reason I chose this business:

All of the above

Reason I chose this product:

It was what I was looking for.

Quality
Thumbnail of user nathanl620
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Very easy to put on the bike and it looks great on the bike but it could be a bit bigger

Quality
Thumbnail of user jamesq686
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

Had some questions about what product was best for me and they helped me figure it out.

Service
Quality
Thumbnail of user johnb12821
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

I especially enjoy watching your how to videos. I find them very helpful to refresh prior to performing service on my FXDL.

Reason I chose this business:

You are US based and they had the products I was looking for. You had good ad placement on google.

Quality
Thumbnail of user joshuap844
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

Although I received the product in a timely manner, it was delivered to my secondary address, not to the one specified at the time of purchase

Reason I chose this business:

J&P had the product I was seeking.

Reason I chose this product:

It was the one I wanted.

Quality
Thumbnail of user josephr2577
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Was a good price and received them on time. Will order from them again when i need parts.

Reason I chose this business:

It was one of the places that showed up when i googled the parts that i needed. Plus they had a good price on what i needed for parts.

Reason I chose this product:

Was reccomended the product name from other bikers.

Quality
Thumbnail of user davidh10014
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

It's great to have a place where I can get the parts I need for my vintage bike!

Reason I chose this business:

Dealt with them before. Great Service.

Reason I chose this product:

Restoring my "73 Sportster.

Quality
Thumbnail of user laurenl999
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

Customer service was very helpful in let me know which item I needed to order in my bike and delivery was very fast 2 days

Quality
Thumbnail of user bobz491
Bob
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Very nice bars 14s are perfect fur my softail the pre strong leads for internal wire feed was excellent very helpful

Reason I chose this business:

Heard awesome things about the company

Reason I chose this product:

Great price

Quality
Thumbnail of user kissmassh
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

Holy crap you guys have got to CHILL OUT with the emails. Literally every day are you kidding me?! I bought 2 tires for a bike, I don't need every coupon you guys come out with till the end of time!

Reason I chose this business:

You guys had the best deal on the tires I needed.

Reason I chose this product:

Price and availability for the sizes I needed.

Quality
Thumbnail of user leer545
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Its always been a pleasure ordering from J&P. Will order again

Reason I chose this business:

Had what i wanted

Quality
Always great prices
April 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had store credit, and promo code

Reason I chose this product:

Needed them, hopefully they ship the pin this time!

Its always been a pleasure ordering from J&P
April 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what i wanted

Thumbnail of user mikeg2515
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Awesome customer service will be back again in the future

Reason I chose this business:

Nice building

Reason I chose this product:

Nice looking

Quality
Thumbnail of user zacharym572
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Super fast shipping and quality products. J&P is my go to place for tires.

Reason I chose this business:

Fast shipping, competitive pricing

Quality
Thumbnail of user ricka516
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Extremely fast shipping, just what I needed to stay safe on the road.

Reason I chose this business:

I know they're an excellent company

Reason I chose this product:

Need new tire and inner tube for my motorcycle

Quality
Thumbnail of user gener331
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Replacement tires. Was surprised when shipped from 2 locations.

Reason I chose this product:

Dunlop replacements for my Harley.

Quality
Thumbnail of user andya348
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Had a good experience just wish didn't take so long for shipment to arrive.

Reason I chose this business:

Convenient an reputation

Quality
Thumbnail of user jasonh2678
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

I think your website is on of the easiest I've used for motorcycle parts.

Reason I chose this business:

Had what I needed in stock

Reason I chose this product:

Exactly what I wanted

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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