• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8832

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,267
Neutral
316
Negative
243

Instant Feedback

35,891 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,377)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user davidr7099
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Product description was mis leading not what I wanted and shipping was more than product cost not feasible for return very dissatisfied

Quality
Thumbnail of user anthonyg2317
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

No issues received my order in a timely matter packaging was very secure and neat, not smashed ordering and delivery no issues.

Reason I chose this business:

Convenience

Reason I chose this product:

That’s what I needed and you guys had it.

Quality
Thumbnail of user tonyb1580
1 review
0 helpful votes
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May 1st, 2024
Verified purchase
• Updated review

Easy, to easy maybe. Makes you want to buy more than you need!

Quality
All good so far
March 29th, 2024
Verified site experience
• Previous review
Quick delivery
March 10th, 2024
Verified purchase
• Previous review

Easy, so easy! Ordered wrong part in the beginning, talked to one of your sales personnel and she got me back on track!

Service
Quality
Thumbnail of user davidp6132
1 review
0 helpful votes
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February 24th, 2024
Verified purchase

The J&P team are awesome. I had to call a couple of times with a question and they took their time to answer my questions. Felt like I was talking to a friend. Parts were delivered on time

Fantastic!!!!!! I’m a customer for life.

Reason I chose this business:

Never any issues ever with J&P

Reason I chose this product:

I bought parts to customize my Harley, you know make it my own.

Service
Quality
Thumbnail of user randyn372
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

It was easy to navigate, and activate my Law Enforcement discount

Reason I chose this business:

J&P had what I needed and specializes in Motorcycle accessories and upgrades. Good selection of items available

Reason I chose this product:

I want to make the sound system on my Harley sound better

Quality
Thumbnail of user pauln1467
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Great selection and clear descriptions on fitment.

Quality
Thumbnail of user charlied283
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

They do a great work getting your parts to you.👍👍👍

Reason I chose this business:

Was trying to find good cheaper tires on line.

Reason I chose this product:

I only use Michelin tires on my scooter.

Quality
Thumbnail of user williamw4556
2 reviews
0 helpful votes
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May 1st, 2024
Verified purchase

Found what parts i needed and everything arrived as expected.

Quality
Thumbnail of user marks7389
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Excellent service! Great shipping! Always the right part.

Reason I chose this business:

I always choose J&P they always have what I need.

Reason I chose this product:

The only one
That fits my Hayden primary chain adjuster.

Quality
Thumbnail of user davidd5970
1 review
0 helpful votes
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April 30th, 2024
Verified purchase
• Updated review

Shipping a little slow but what can you say it's the government.

Quality
Awesome service
March 27th, 2024
Verified purchase
• Previous review

Awesome, great products, friendly helpful customer service.

Reason I chose this business:

Great service, wide variety of products

Service
Quality
Thumbnail of user andrewd1262
2 reviews
0 helpful votes
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April 30th, 2024
Verified purchase

In stock and free shipping, it can't get any better.

Quality
Thumbnail of user davidh10057
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Ordered, received, installed, doesn't get any better than that

Quality
Thumbnail of user geraldy187
1 review
0 helpful votes
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April 30th, 2024
Verified purchase
• Updated review

The only place I shop. Thanks. Fast shipping. Always a perfect fit.

Reason I chose this business:

History with JP

Reason I chose this product:

Get to chat with a live person

Quality
Wish you have had chrome, but black will have to work
February 16th, 2024
Verified site experience
• Previous review

Wish you have had chrome, but black will have to work. Thanks

Reason I chose this business:

History with J&P

Reason I chose this product:

Looked good finish product.

Hope all goes well
January 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Past customer

Thumbnail of user marcov186
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Excellent as always! Superb customer service and lightning fast shipping!

Quality
Thumbnail of user gregs1675
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Website was a breeze to navigate, and the military discount was easily applied. Customer service was not available via telephone

Reason I chose this business:

Reputable source for items

Reason I chose this product:

Decent price and military discount

Service
Quality
Thumbnail of user andrewb3144
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Nerd $#*! for sure, but such a fun touch on a bike.

Quality
Thumbnail of user gregh1282
1 review
0 helpful votes
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March 25th, 2024
Verified purchase
• Updated review

Fine with me, but it would seem more economical to put the order in one box instead of shipping it separate boxes.

Reason I chose this business:

Great customer service.

Reason I chose this product:

Quality and availability.

Quality
I like the chat feature
November 30th, 2023
Verified site experience
• Previous review
Thumbnail of user stevem3635
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

I purchased 2 Shinko tires. I was with how fast I received them and that the born on dates were under a year old.

Reason I chose this business:

Shopped with you before

Reason I chose this product:

Gearing up for long road trip

Quality
Thumbnail of user spencerw164
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

My item came in as expected. No damage observed. Product worked as expected once installed. Happy customer

Reason I chose this product:

Heard it was the best aftermarket radio for my ride

Quality
Thumbnail of user seanw840
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

I really appreciate the Military discount verified by GOVX and the free shipping. Any time I find a product that I am interested in on another site, I immediately look for it on J&P Cycles. Most of the time they carry that product and its in stock.

Reason I chose this business:

Great service, in stock products, military discount and free shipping

Reason I chose this product:

Quality, fitment

Quality
Thumbnail of user danielt1841
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Item available and in stock. Shipped promptly. Excellent packaging. Arrived on time with great communication

Immediate return shipping label in a friendly, professional manner

Reason I chose this business:

Ease of website

Reason I chose this product:

Available and in stock

Service
Quality
Thumbnail of user sethw245
2 reviews
0 helpful votes
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April 5th, 2024
Verified purchase

Ordered red lenses to go with the kit to make the rear signals on my road king running and brake light, lenses looked great and came in fast

Reason I chose this business:

Used before

Reason I chose this product:

Made rear signals on road king brake and running lights to

Quality
Thumbnail of user jeffersonc48
1 review
0 helpful votes
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February 24th, 2024
Verified purchase

J&P cycles has always taken good care of me. Weither it was a jacket on a charity ride to the Florida Keys, or a fuel cut off for a older bike. They have me covered! Thank you J&P!

Reason I chose this business:

First I needed a Jacket in Florida on my way to the Keys.

Reason I chose this product:

Great customer service, and knowledge of what fit my bike. Thank you J&P!

Quality
Thumbnail of user mattd742
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Bought new tires. Got what I ordered. Easy website. Easy delivery.

Quality
Thumbnail of user carsonm84
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Experience was good other then product not fitting as it should...but made it work.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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