• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8832

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,267
Neutral
316
Negative
243

Instant Feedback

35,891 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,377)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user alanr901
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Very pleased with my experience as the parts guy was more than accommodating and my order arrived earlier then expected.

Reason I chose this business:

It's one of the only Harley Davidson retail in my area.

Reason I chose this product:

It's what I need for my motorcycle.

Quality
Thumbnail of user keithp608
2 reviews
0 helpful votes
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April 21st, 2024
Verified purchase

Easy to place the order and arrived in a timely manner. Looks just like the factory levers

Reason I chose this business:

Suggested by a friend

Reason I chose this product:

Old levers where both broken.

Quality
Thumbnail of user forrestf34
2 reviews
0 helpful votes
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April 30th, 2024
Verified purchase
• Updated review

Will read description better than ever forever and ever amen

Reason I chose this business:

It was here

Reason I chose this product:

Replacement parts

Quality
Easy stuff
March 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had the parts

Reason I chose this product:

Been trying to fix my old ones

I've done this before
February 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Quick sollution

Thumbnail of user sabm4
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Came later than expected meanwhile I had got the same item in half the time from different supplier.

Quality
Thumbnail of user danem128
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Such brilliant service from the team at JP as always, love the open box discounts and the product is always complete and as perfect as you would expect.

Reason I chose this business:

Pricing and reliability on product quality.

Reason I chose this product:

Discounted price was just too good to say no to and I knew the product would be as new.

Quality
Thumbnail of user williamc5263
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Always have what i am looking for and I have looked at other sites for the same thing BUT other sites carry what i need.

Quality
Thumbnail of user jesseb929
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Extremely fast shipping, fitment Issues aren't even in the question, they just plain dang take care of ya

Reason I chose this business:

Way better then any other part distribution company

Reason I chose this product:

Cheapest Price and quickest shipping

Quality
Thumbnail of user marke834
2 reviews
0 helpful votes
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April 26th, 2024
Verified purchase

Easy to order and I received exactly what I ordered in a very quick delivery.

Reason I chose this business:

The quality and service I receive for the value.

Reason I chose this product:

Best products for what I required.

Quality
Thumbnail of user stephenh2476
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

All around fast and convenient. Great prices on the products and quick delivery time with free shipping.

Reason I chose this business:

Great prices and products and fast delivery

Reason I chose this product:

Great prices and products and fast delivery

Quality
Thumbnail of user bobr699
1 review
2 helpful votes
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July 21st, 2021

Ordered 2 tires 7-16. Eta 7-21.7-21 comes and fedex still hasn't received the tires from jp cycle. Will never do business with this outfit again. Can't deliver as promised and customer service is too incompetent to address the issue in a timely manner. Buy elsewhere unless you plan on having your $#*! down for an indefinite period of time!

Tip for consumers:
Save yourself time and hassle and pay more and buy elsewhere. You get what you pay for and these people suck!!

Products used:
Tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimmyr321
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Great small bag by Willie & Max. The swingarm bag fit just perfect giving enough space for the tools &/or items I carry.

Reason I chose this business:

J&P always has a product with a great price to fit my motorcycle needs.

Quality
Thumbnail of user theoh38
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

I see a lot of negative reviews, but my experience with J&P Cycles was great! Prices were decent, shipping was fast, and the parts were correct. As long as they continue to do these three things, I'll keep coming back.

Products used:
Mayhem 12" bars, Wiring extension, Headlight.

Service
Value
Shipping
Quality
Thumbnail of user williamg3474
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

I appreciate how fast you get your shipments in the mail.

Reason I chose this business:

You had the part I needed.

Quality
Thumbnail of user johnh10159
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Service was amazing part fit like they are supposed to

Reason I chose this business:

Nothing but good reviews

Reason I chose this product:

They fit my bike

Quality
Thumbnail of user roberth7311
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

I buy my tires from jp cycles always easy ordering process and very quick delivery!

Quality
Thumbnail of user ajr78
1 review
0 helpful votes
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April 30th, 2024
Verified purchase
• Updated review

I have used JP for years. Always my go to parts place. Fast delivery, good prices.

Reason I chose this product:

Tune up on my bikes, plus a new helmet.

Quality
Always quick and easy
January 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

J&P has been my go to for motorcycle gear for 20 plus years

Thumbnail of user jeramiahp1
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Found the size that no one else had in stock. And free shipping helped too

Reason I chose this business:

Done business with J&P before

Reason I chose this product:

Lowest cost

Quality
Thumbnail of user andrewa1428
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Great customer service- excellent buying experience

Service
Quality
Thumbnail of user js2087
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Came in quick and easy to find what I needed.
Recommend for anyone with a bike

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user joshuaw521
2 reviews
0 helpful votes
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April 30th, 2024
Verified purchase

Thank you for notifying when back in stock and promptly shipping it to me

Reason I chose this business:

Reliability

Quality
Thumbnail of user austins697
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Great customer service when called to order parts fast returns if needed

Quality
Thumbnail of user stephenf1699
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Easiest order ever. Fast shipping. Exactly what I was expecting

Quality
Thumbnail of user scotth2864
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

As always had a good experience with yet another order, will be doing more business in the future

Reason I chose this business:

Great luck and experience with previous orders

Reason I chose this product:

Cause I needed the parts from a reputable company

Quality
Thumbnail of user clarkd70
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

I ordered two items and they arrived almost overnight

Reason I chose this business:

Great pricing

Reason I chose this product:

J&P had what I needed at a good price

Quality
Thumbnail of user timp994
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Great wheel chalks work perfectly and very fast shipping.

Reason I chose this business:

Recommended by Dirtbikechannel.

Reason I chose this product:

Recommended by Dirtbikechannel.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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