• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,375 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1272
  • Quality
    8830

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,270
Neutral
316
Negative
244

Instant Feedback

35,876 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,375)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user cloiss
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Order was as expected. Shipping was somewhat slow and tracking not normal but product arrived finally.

Quality
Thumbnail of user anthonym3415
1 review
0 helpful votes
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March 21st, 2024
Verified purchase

Was very easy to find a part that fits my bike. Came in pretty fast compared to most sites. Definitely shop here again

Quality
Thumbnail of user ronaldl1369
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

I got my tires almost a week early they were affordable an fit great just a good experience all the way around

Reason I chose this business:

Buddy told me that is where he got his bike parts from at a good price an were delivered fast

Reason I chose this product:

Needed them

Quality
Thumbnail of user johnp7676
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Good service with quick turn-around. Over all good experience for a 1st time purchase.

Quality
Thumbnail of user craigh1070
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

HD old style grips were to tight on my 1 inch aftermarket beach bars, but feel nice and fit good on stock bars

Reason I chose this business:

Good products

Reason I chose this product:

Old time looks

Quality
Thumbnail of user michaels12950
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Like the products. And got to my house in alaska in 4 days.

Reason I chose this business:

Cheap and good quality

Reason I chose this product:

Just like them

Quality
Thumbnail of user toddm1143
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Went looking for a quality tire for my cruiser and found what I needed. And the delivery time was quick.

Reason I chose this business:

Lots of good products and reasonable prices too.

Thumbnail of user kentonm31
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Found everything I needed. Fast and easy. And it took no time to get it.

Quality
Thumbnail of user johnc11777
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Ordered what I wanted, and bam, it was on my doorstep right when they said it would be.

Reason I chose this business:

They had what I wanted.

Reason I chose this product:

Longer stem mirrors so I can see behind me with things strapped on my tour pack.

Quality
Thumbnail of user robertt4033
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Did not have item in store but it was ordered and shipped to my home in 4 days.

Reason I chose this business:

Store was within driving distance and prices were reasonable.

Reason I chose this product:

Good product at a fair price.

Quality
Thumbnail of user chuckc330
1 review
0 helpful votes
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April 11th, 2024
Verified purchase
• Updated review

I found out that it is best to contact J & P Cycles about past figment. Especially if you're a newbie.

Reason I chose this business:

Freind recommended

Reason I chose this product:

They were what I needed

Quality
So far, so good
March 30th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Freind recommended

Reason I chose this product:

They were what I needed

Thumbnail of user thomasb871
2 reviews
0 helpful votes
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April 22nd, 2024
Verified purchase

This seat is made very well. Looks great and super comfortable. Very pleased with my purchase.

Reason I chose this business:

Seat I wanted was in stock.

Reason I chose this product:

I love the look and the quality of this seat.

Quality
Thumbnail of user doreeng123
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

It's so hard to find a sissy bar to fit my bike glad I looked here

Reason I chose this product:

Needed on for my travel

Quality
Thumbnail of user terryp1043
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Purchased some electric gloves and the size was to small excellent service to ship them back

Service
Quality
Thumbnail of user waynem1138
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

As always shipping was very fast. Received the package with no damage. This was a phone order, sales did an awesome job in pairing me with the right parts..

Reason I chose this business:

Excellent service, shipping is fast, quality products.

Reason I chose this product:

I wanted a quality replacement for oem.

Quality
Thumbnail of user rudya94
1 review
0 helpful votes
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April 27th, 2024
Verified purchase
• Updated review

I have purchased a fuel tank,head light,and a speedometer

Quality
Excellent,easy to use
November 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

I am fixing my wife's 883 bike that she got in her father's estate

Thumbnail of user kenellw
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

It worth it. Will order more from them. Have no issues with my new gears.

Reason I chose this business:

Has more what I expect from them instead other store.

Reason I chose this product:

For my safety ride

Quality
Thumbnail of user stevens3897
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Thanks JP for being there for me for 35 plus years

Thumbnail of user williamg3390
1 review
0 helpful votes
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March 17th, 2024
Verified purchase

I placed the order with J P cycles but for some reason my order was cancelled. I sent an email to J P Cycle asking why my order was cancelled and I never got a response

Quality
Thumbnail of user abbye66
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Easy to use no issues at all great company all my experiences have been great nothing but good to say about this company.

Reason I chose this business:

I have used them before

Reason I chose this product:

My tire was bald and I needed a new one and I am not gonna pay a dealer mark up fee.

Quality
Thumbnail of user richardy746
2 reviews
0 helpful votes
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March 21st, 2024
Verified purchase

Easy order placing. I was hoping to get on part one working day earlier but that's fine. A situation of today's mail order retailing.

Reason I chose this business:

I'm a returning customer. J&P had what I needed and has always provided good service.

Reason I chose this product:

I needed these parts for a couple of projects.

Thumbnail of user billr1214
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Did everything online and was simple. Helmet works great!

Reason I chose this business:

Fast free shipping with large inventory

Reason I chose this product:

Best helmut on the market with $200 pff!

Quality
Thumbnail of user justink768
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Says ships next day actually shipped 5 days later …

Reason I chose this business:

I’m not glad I did chose them

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.

Thumbnail of user danield2825
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Everything arrived in a timely manner as described.

Reason I chose this business:

They have the parts I'm looking for.

Reason I chose this product:

I needed it

Quality
Thumbnail of user jasond1524
2 reviews
0 helpful votes
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April 28th, 2024
Verified purchase

I've ordered multiple items from J&P and they always show up as expected when promised.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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