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J&P Cycles has a rating of 4.7 stars from 9,368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,855 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Fast shipping, good product. The product arrived within 5 days and so far looks good.
Tried to purchase an axle but for some reason can't post an axle to Australia not a big item don't understand
Look I ordered a oil change kit for a Harley with gaskets and everything was shipped separately for some god awe full reason. Should have held on to everything and shipped it in one box. This is the 5th time this has happen.
I made the mistake of signing up for their "gold card membership". I have had nothing but issues from day 1 with this company. They told me an order was not placed so I had to place it again and I decided to go somewhere else then all the sudden weeks later that order went through?! What! So I had to go through the process to return it. Decided I would try once more on a helmet and face shield. Received my item fast and love it. Two days later got a shipping confirmation for THE SAME ORDER. Charred my card again UNAUTHORIZED! What a scam! Now I have to go through this same process with them! I should have learned my lesson the first time. Scam artists. Do not order from them!
Ashley, I am very sorry to hear about the issues that have occurred with your orders. Would you mind emailing your last order number to us at socialmedia@jpcycles.com with ATTN SiteJabber and a quick run down of the issue at hand so we can look in to this and rectify the situation for you. Once again I apologize for all the inconvenience.
Arrived quicker than I expected. Ordered Sunday. Arrived on Wednesday.
Like the Michelin Commander III tires on my roadking.
Love J&P! Best parts and fast shipping. Great quality parts.
Best part and super fast shipping
Personal preference
I gave you my motorcycle 2005 1300s vtx honda. Shipped wrong part. Too small will return. Do you have correct part for this bike?
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and one of our team members will assist you.
Very poor customer service, didn't offer a return label and didn't refund me the full amount. Plus it cost me 56 dollars to send the item back and I lost out on 40 dollars that they didn't refund me for shipping. Not impressed when you're spending a lot of money. Will go else where for parts.
Great and every easy service easy to navigate your app and get parts recommend to anybody
Heard it through a friend and I gave it a try. Great good!
Something to find. Very easy and no hassle
Good service, shipping was long as US package coming to Canada, and sometimes the couriers don't relate to each other, but I got the shipment
Dealt with them before
That particular color not available in Canada
Part ordered and received 2 days later. Looks like a quality part (Harley shifter linkage) to replace a known stock part that is subject to failure
Others experience with this part
The tire is great they sent me a two year old tire though and they only last 5 years so I'm not thrilled about that
Cheaper than Harley dealer
They didn’t have what I needed so this was the next best
Constant contact for shipping but didn't receive 2 day shipping for clients
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
.We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.
Exactly what I ordered and thought it would be.I texted online to confirm fit with my year of bike, all my questions where answered.
Answered all my questions regarding fitment and warranty
I ordered because of the selection online, only drawback is the shipping was a little pricey to Canada.Looking back I would have ordered more parts for my rebuild since it was a flat fee shipping.$34US
On line and really good selection, will detailed photos and description.
Great Simple and easy and fast, great prices quality items
I ordered v&h 2 and 1 pipe! Next day air took them 4 days to still not ship the pipe. I called talked to 2 different managers to get pipe shipped. Both promised pipe would be shipped that day. 4 days later they coildnt figure out how to get one out. They had 4 pipes in stock 3 different warehouses still couldnt get deal done. Cost me $1000 in motel fees in tn for dragons tail where all my buddies went for 5 day trip. J&p sucks picture is from second pipe they were to ship.
Tip for consumers:
Dont use them
Products used:
None
The service was fine. Easy to find product and make purchase on-line. I was a little underwhelmed with the mirrors I purchased, specifically the glass surface itself. When I look in these mirrors, the view is quite distorted. But on the other hand, they were not high priced. I will use them for now, but expect to replace in the future.
Product search results.
The style and application of these mirrors was what I was looking for.
No complaints.all the products I ordered were package an delivered.
Has a good selection of parts.
Used before.
Great knowledge of the staff, and received exactly what I ordered.
Always have excellent results ordering through J&P. Can't say the same about other online sellers.
Checked pricing against eBay. Glad I did!
Update bike some.
The covers look great, fit well and as always I got fast delivery very satisfied
Easy and fast
Needed them
Great price, great product, fast shipping, would recommend
Easy and fast
Needed them
Great deals and easy to find parts for my specific bike
Ordered from before
Need shocks
Good very informative great products fast shipping will be back for further purchase
Good merchandise
Make my ride look good
Free shipping
Received everything. Packaged well... fast delivery
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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Wil, I do apologize for your frustration. We ship from multiple warehouses. If all items are not located in the same warehouse your order will come in multiple packages. We do not want to delay the shipping by having all items sent to one warehouse then shipped to you. We truly do it to expedite and take care of our customers as quickly as we can.