• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Timeframe

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user fyreg
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Great Customer Service! I had several questions which were answered by an associate which enabled me to purchase the right product for my motorcycle.

Reason I chose this business:

Previous purchased.

Reason I chose this product:

Quality Products.

Service
Quality
Thumbnail of user taylorc583
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Product arrived well packaged and once installed sounded GREAT! Definitely a step up in volume giving the bike a nice deep rumble. Taking out the baffles doubles the sound of that rumble and sounds even better. Only regret is not getting them sooner

Reason I chose this business:

Proven reliability and quality

Reason I chose this product:

Based on research from different outlets it was what I wanted

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user johnb13340
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Had what I needed at a good price. Fast shipping, was the right part and very satisfied. I will definitely be ordering from here in the future, thanks guys!

Reason I chose this business:

I've known about them for years

Reason I chose this product:

It's what I needed and at a good price

Quality
Thumbnail of user dwayneh204
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Website is easy to navigate through and find exactly what you are looking for. And verify correct fitment on your motorcycle.

Quality
Thumbnail of user joshs1018
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Once in a while you order the wrong part. Excellent customer service, item shipped and was delivered fast. Packaging was intact. Customer service helped me find the right one and is doing a return/eczhange. Waiting for correct product. Overall very satisfied. Would recommend for motorcycle parts.

Reason I chose this business:

Huge inventory, lots of OE parts and aftermarket. Good pricing. Customer recommendation.

Reason I chose this product:

Exact fit with no modification. Price

Service
Quality
Thumbnail of user nelsonw99
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Fast and efficient service love it. You can always find the part that I need Adam decent price. Thank you for.
Your service.

Reason I chose this business:

Been dealing with JP cycles since I lived in Los Angeles and have had my first bike.

Quality
Thumbnail of user joels917
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Always reliable shipping. Quality is always equal or better than genuine Harley parts. Never had any returns or complaints with their products.

Reason I chose this business:

Best quality

Reason I chose this product:

Have larger flags. Can,t use with short poles

Quality
Thumbnail of user georgej1104
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I've been using J&P for years and not once have I had a problem. Quality products, quality service and prompt deliveries.

Quality
Thumbnail of user hughy13
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Received them so Fast. Packed Well for Shipping. Ordered by Telephone, The person in Telephone Sales was very polite & Profesional!

Reason I chose this business:

Good Selection, have been ordering from J&P for Years!

Reason I chose this product:

Quality & Appearance!

Quality
Thumbnail of user raquelg162
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I love my new white grips they look really nice on my bike with the color scheme I chose. I received them fairly fast too.
Thanks!

Reason I chose this business:

The selection

Reason I chose this product:

It's what I wanted

Quality
Thumbnail of user brendan1165
Bre
2 reviews
0 helpful votes
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September 2nd, 2024
Verified purchase

My order arrived on time, they were everything I wanted them to be. I've been happy with my online purchases with J&P Cycles.

Reason I chose this business:

I’m a precious happy customer.

Reason I chose this product:

They had the best rates for the grips I purchased.

Quality
Thumbnail of user johnm15071
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Just as ordered! Shipped as scheduled! Worked out just great! I will be back when in need for more parts thanks.

Reason I chose this business:

Large inventory had what I needed.

Reason I chose this product:

Because I needed tires.

Quality
Thumbnail of user dennisr1108
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Was looking for replacement handlebars for my 2006 Road King Classic with a longer pullback. They spent time going through and comparing listed dimensions over the phone with me until I settled on a set that I figured would work. Ultimately, I decided on the Heritage style bars from Flanders. They gave me 4" more pullback than my stock bars. Exactly what I needed. Thanks for taking the time to help compare products.

Reason I chose this business:

J&P was recommended on several Q&A threads that I reviewed.

Quality
Thumbnail of user gregoryb1488
1 review
0 helpful votes
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August 21st, 2024
Verified purchase
• Updated review

My experience with J&P Cycles has always be outstanding. They have what I need at a good price and it gets delivered in a timely manner.

Reason I chose this business:

You had what I needed

Reason I chose this product:

I've heard good things about the Items I ordered

Quality
It got hung up durring checkout, had to go back and...
August 9th, 2024
Verified site experience
• Previous review

It got hung up durring checkout, had to go back and start over. It was not my computer

Thumbnail of user toddm1225
1 review
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

Have a hard time for finding anything for RevTech. Get on the phone with customer service they hook me up with parts guy

Reason I chose this business:

Always had my best luck with them

Reason I chose this product:

Because I need them

Service
Quality
Have a hard time for finding anything for RevTech
September 15th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Always had my best luck with them

Reason I chose this product:

Because I need them

Thumbnail of user anthonym3694
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Decent replacement part. Doesn't seem to have the quality of oem. I had to de burr the gears before installing

Reason I chose this business:

Easy ordering and quick turnaround

Reason I chose this product:

I needed the part

Quality
Thumbnail of user evanl191
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Package came in faster than I expected and parts that I had ordered were in great condition, would highly recommend

Reason I chose this business:

Easy and fast

Reason I chose this product:

Good solid products

Quality
Thumbnail of user richardh4669
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I bought a 2009 road king with no fering and when I added a fering I had speed wabbles at 70 to 85 mph,after adding the touring link the wabbles went away,

Reason I chose this product:

Get rid of speed wabbles

Quality
Thumbnail of user davidh9350
2 reviews
0 helpful votes
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July 29th, 2024
Verified purchase

Needed a stator and v-reg for my bike. Look a few places, out of stock. JP had it in stock and shipping was fast and well packaged. I'll be using JP regularly whenever possible from now on.

Reason I chose this business:

It was in stock and would arrive quickly

Reason I chose this product:

They were priced fairly

Quality
Thumbnail of user richardm5817
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Easy site to navigate, and all parts fit. I was not sure if they had parts for a 1987 Keihin carb, but sure enough they did. They got me the right kit first try. And it greatly helped my restoration project, a 1987 HD Hugger 883.

Reason I chose this business:

Product variety

Service
Quality
Thumbnail of user richardm5950
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Package open and one brake pad loose in box, the pads were originally vacuum sealed so it was put in box loose by shipping personnel.

Reason I chose this business:

Dennis Kirk didn't have it

Reason I chose this product:

Needed them

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Thumbnail of user rolfg19
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

I been buying from J&P for 40 years now. A lot easier now than it used to be using the catalog and a phone call but I loved that catalog!

Reason I chose this business:

I been buying from J&P for 40 years now. Great store!

Reason I chose this product:

Need a new rear tire for my 2003 Road King and Metzlers are great tires.

Quality
Thumbnail of user scottn773
3 reviews
0 helpful votes
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September 22nd, 2024
Verified purchase

Used the filters to quickly narrow my selection to the features I wanted. Easy order process and was shipped pretty quickly with no issues.

No issues. I accidentally ordered the wrong color first time, but the return and replacement process was quick and painless

Reason I chose this business:

Have ordered before and had good prior experiences.

Reason I chose this product:

I like this helmet. It's comfortable, fits well, looks good and provides a little more protection than a typical half helmet yet is still light. The zip on lower helps cut wind noise and keeps your ears warm on colder days.

Service
Quality
Thumbnail of user michaelp7213
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

A little disappointed about what is being offered for my model, it is a 2024 and I know things just aren't like they were 20 years ago with available options

Reason I chose this business:

Long time customer

Quality
Thumbnail of user stevenb3615
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase
• Updated review

I like that "exact fit / does not fit" feature. J&P seems to always have what I need to keep my old bike running smoothly.

Reason I chose this business:

You have what I need

Reason I chose this product:

I need them

Quality
Easy to find what you're looking for
June 9th, 2024
Verified site experience
• Previous review
Reason I chose this business:

You had what I needed

Reason I chose this product:

Customizing a new look on my ride

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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