• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,664 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user nateb203
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Great selection, competitive prices and with the RPM membership it is hard to find a better deal.
If you plan on spending a decent amount at JP it will pay for itself and earn you free store credit quick!

Quality
Thumbnail of user howardn99
1 review
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

I went to my local J&P cycle store and try to find the product that I purchased. I had to order it at the counter and have it shipped to me. However, this did not fit, as well as the one on the shelf in the store. The person behind the counter believed that the one I ordered was higher.

Reason I chose this business:

I've gotten items from J&P before and they all have worked out very well for me

Reason I chose this product:

I thought It would fit

Quality
Love it
October 1st, 2023
Verified purchase
• Previous review

I wanted it, you had it, I purchased it. That was easy.

Reason I chose this business:

Are used JP cycles with my former bike and it seems like now I can use it on my current bike. I was happy then I hope to be happy now.

Quality
Thumbnail of user jamesd5451
2 reviews
0 helpful votes
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August 27th, 2024
Verified purchase

Easy to order yes it was quick and easy to order Mississippi Ohio Texas dirt bike Harley catch up french fries tomorrow double cheeseburger pizza Trump 2024 V-Rod Harley-Davidson

Reason I chose this business:

Had what I needed at a good price

Reason I chose this product:

Needed the product

Quality
Thumbnail of user donalds2215
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Very happy, my pipes broke on Sunday and needed them so we could go on a ride on the following Saturday. We order them on Monday and received them on Wednesday.

Reason I chose this business:

Because they ship within 24 hours

Reason I chose this product:

Well known name brand

Quality
Thumbnail of user johnb13453
1 review
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

Easy easy ordering seat is great had to drill.out one screw to remove back metal tab as it would not come out

Reason I chose this business:

Product availability

Reason I chose this product:

Fit my bike

Quality
Easy easy ordering
August 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Product availability

Reason I chose this product:

Fit my bike

Thumbnail of user colind248
1 review
0 helpful votes
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August 10th, 2024
Verified purchase
• Updated review

Thanks I got the parts, live in Australia so I expect it to take a while to get here. The first package got here on the 12 of July,fairly quick. The second took to the 26th. All good though.

Reason I chose this business:

J&P are excellent to buy through, They have most of the parts I need for my old shovelheads.

Reason I chose this product:

All the parts are of very good condition, they have a great return system.

Quality
Great service, excellent parts.
May 26th, 2024
Verified purchase
• Previous review

Your postage is excellent,and your are great to deal with, you have most parts I need...

Quality
Can get most parts
February 13th, 2024
Verified purchase
• Previous review

I have 3 shovelheads and do most of my parts buying from J&P Cycles, there parts are of a good standard. The postage can take a while to get here but I do live in Australia, if there is something wrong they have a excellent return conditions and if things go missing they will replace it.

They get back to you fairly quickly.They sort out most problems..

Reason I chose this business:

They have a large amount of parts for Harley Davidson parts.They are good to deal with..

Service
Quality
All your parts in 1 shop.
December 7th, 2023
Verified purchase
• Previous review

My experience with J&P have always been good, if there are any problems J&P will sort it out. There terms on returns are very good, Ive not seen else where. I have had a bit of trouble with there USPS postage, But that gets sorted out but it takes a bit of time, apart from that I would recommend them.

If you have trouble J&P will help to sort it out . From parts problems to shipping problems, of which I have had over a few years, they all got sorted out.Just takes a bit of time but I do live in Australia and I must say I prefer UPS postage over USPS ,its a lot quicker for international postage.But it all gets here..

Reason I chose this business:

J&P are a good 1 stop shop for nearly all the Harley Shovelhead parts I need.

Reason I chose this product:

There products are of a good standard, there after market replacement parts for H.D.s are good quality. And if you are not happy with what you received,for a range of issues J&P will replace them.

Service
Quality
Thumbnail of user jamesm10374
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

Was expecting delivery on Friday date was change twice had to go to another place and get pads because of a trip on Saturday.

it was as expected .

Reason I chose this business:

Had great service and delivery time.

Reason I chose this product:

Needed them.

Service
Quality
Quick and easy
May 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Done business with you before

Reason I chose this product:

Friend referred

The 6.5 inch I didn't like. The return policy said once used I couldn't return it. I then got 8.5
May 17th, 2024
Verified purchase
• Previous review

Ordering was easy, I didn't like the 6.5 inch but policy said I couldn't return it because I tried it out,so I ordered the 8.5 icnh.

Reason I chose this business:

Done business before

Reason I chose this product:

Referred by a friend

Quality
Thumbnail of user chadb240
2 reviews
0 helpful votes
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September 23rd, 2024
Verified purchase

The delivery was very fast, packaged very well and no damages. And will continue to purchase from these guys in the future!

Reason I chose this business:

Great products

Reason I chose this product:

Friend referred me

Quality
Thumbnail of user jessev273
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Amazing easy and fast found exactly what I needed really fast and that shipped it right away so my experience was great 10/10

Reason I chose this business:

Just seemed like a good place to shop

Reason I chose this product:

Cheap and good quality

Quality
Thumbnail of user noahc343
Noah C.
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

I ordered the same part on a different website, PartsGiant, after 2 weeks it still didn't ship. I tried J&P Cycles and I received what I needed in 2 days. Thank God, my bike is my only form of transportation and I was getting kinda depressed waiting for a part that never shipped. I'll only shop J&P for parts from now on

Reason I chose this business:

My grandfather always buys from J&P so after being basically stranded and walking to work on base, I decided to give it a try. I was shocked by how quickly everything arrived. 2 days later I was back to riding and I only have y’all to thank

Reason I chose this product:

I was getting no spark so I asked a few buddies what it could be. Crank sensor was a cheap alternative, spark plugs were clean and dry, ignition coil tested good, so it had to be the ignition module. Screamin Eagle OEM for carbureted bikes tend to go out quick, at 14,000 miles I guess 20 years took its toll. A little frustrating but the Daytona TC-88 works perfectly and being able to tune RPM limits and timing is a luxury I never knew I needed

Quality
Thumbnail of user williams7472
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Routine online order. It did not correct my problem but it was a "problem elimination issue" not an order problem. I already am putting in the cart my next order.

I didn't feel very confident in her answers. I'm not sure she knew what I was trying to explain. Not a problem.

Reason I chose this business:

Online add. And past experience with them has been good. They are my go to supplier since Harley decided not to support the bikes they sold me after they become a certain age. So I am learning to be a bike mechanic. There must be a market for vintage mechanic shops. J & P helps me out with parts most of the time.

Service
Quality
Thumbnail of user heinzc5
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

Easy to navigate. Quickly shipped. However, transferring from UPS to USPS expands delivery by 7 days! This is so inconvenient.

Reason I chose this business:

Have used before.

Reason I chose this product:

Matched my requirements.

Quality
Easy to navigate
August 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Have used before.

Thumbnail of user jeffreyh1796
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I had a lost package, contacted JP cycles customer service and the were very helpful.
They shipped me a new package very promptly.

Service
Quality
Thumbnail of user johnk6726
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Company has great products and customer service. They ship your order quick and it's protected in the packaging. Will keep ordering from them in the future.

Quality
Thumbnail of user stephenz582
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

My problem is the ignition switch terminals are not clearly marked with no instructions on which is which.

Quality
Thumbnail of user markk3120
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Wasn't bad but when I tried to use the first time buyers code I was given it didn't work so I couldn't get my 10% off which this is the first time I've ever ordered anything from here!

Reason I chose this business:

Had the Harley tank I needed

Reason I chose this product:

Replacement for a bike

Quality
Thumbnail of user alejandrot26
2 reviews
0 helpful votes
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September 23rd, 2024
Verified purchase
• Updated review

Trying to log to my account but I have a hard time, but I contact you by phone and got the grate service like always
Thanks again for everything

Reason I chose this business:

My place to get my motorcycle parts and accessories

Reason I chose this product:

Flat tire😂🤣😂

Quality
Trying to log to my account but I have a hard time
September 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

My place to get my motorcycle parts and accessories

Reason I chose this product:

Flat tire😂🤣😂

Thumbnail of user michaelv2255
1 review
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

J&P is the best place to shop for motorcycle parts and gear period. Great selection. Great prices. Great service. Super fast shipping.

Reason I chose this business:

Very reliable place to shop

Reason I chose this product:

Good reviews

Quality
Love this place!
July 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Product was in stock

Reason I chose this product:

Was exactly what I wanted

Always the best
July 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good stock. Great Prices

Always great!
July 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great selection

Reason I chose this product:

Love Vance & Hines products

Easy site to navigate
May 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had the parts I needed

Reason I chose this product:

Good price and exactly what I needed

Thumbnail of user lisap3544
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I had a question and their customer service was great and helpful. I will definitely purchase more HD products from them

Reason I chose this business:

Looked on the internet and found what he wanted

Reason I chose this product:

Good price and availability

Quality
Thumbnail of user keving2244
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Even though the size and location of the terminals was correct, the non factory cable fastners made the installation installation of the cables a challenge and time consuming.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user markj2607
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Ordered filler lights for my harley.got them on the day they said they would be there. Easy ordering and quick shipping. Very satisfied.

Reason I chose this business:

They have been around forever.

Reason I chose this product:

Something to put on my bike

Quality
Thumbnail of user donj436
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Everything was great I bought a little tiny switch( 1"x1/4") at a great price that got here when it was supposed to in a big giant box12"x7"x4", that was defininetly a little big, shipping was more than the part but J&P had exactly what I needed and thats what counts.

Quality
Thumbnail of user brookr27
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Good overall experience. No hassles and prompt delivery. Asking for fifty characters is a bit of a hassle on this review though.

Reason I chose this business:

Convenience

Quality
Thumbnail of user joeb3284
2 reviews
0 helpful votes
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July 13th, 2024
Verified purchase

I received the wrong product. I was really hoping this would be the product specialized because I went through 2 other retailers and received the same wrong product. Unfortunately, it was the same, wrong product.

Reason I chose this business:

I like the company, and they have always been solid.

Reason I chose this product:

One of the only companies to claim to have the product.

Quality
Thumbnail of user juliusp78
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Easy to find the part and many options and many models.hopefully, me/my workshop can be your dealers

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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